The app makes it easy to recover carts and send out WhatsApp campaigns. I also like that it connects with Instagram and Messenger, plus the AI tags are handy for follow ups. It does take a little time to get used to, but overall it’s been helpful for sales.

Aplikasi ini ngebantu banget! UI-nya simpel, gampang dipake, jadi nggak bikin pusing pas pertama coba. Fiturnya juga banyak, bisa explore macem-macem automation sesuai kebutuhan. Overall enak dipake, lancar, dan cocok banget buat bisnis yang mau nge-scale lewat WhatsApp automation.

We've been using bitChat for close to 6 months now, the support team is very responsive and simplified our work a lot. - Updated 14/5/2025: After they launched new plan, now all automated messages come with their footer "powered by bitbybit", there was no communication update to their customers. We only realised when we look into the automated messages. The customer service has also gone from 5 to 0, most of it are AI powered chats which leave you with 0 solution. If you want something cheap that can work? Yes. If you want to be able to customise + good support that actually respond to you? There are better alternatives out there.

We've been using bitChat for close to 6 months now, the support team is very responsive and simplified our work a lot.

app isn't sending messages to any of my customers with thier automations. I tried to contact the support team for a refund or maybe for a help and they still didn't respond. not recommending at all.

bitCRM is like having a personal assistant for managing customer relationships! From tracking WhatsApp and Shopify data to sending quick replies, bitCRM has simplified our workflow and elevated our customer service game. Highly recommend!

Managing customer interactions has never been easier. With bitCRM’s powerful features, we're able to stay organized and provide top-notch support to our clients. Thank you, bitCRM.

bitCRM's user-friendly interface makes it easy to navigate and utilize all its features. We were up and running in no time! Their customer support team is also always responsive, helpful, and goes above and beyond to assist us with any issues or questions.

bitCRM's automation features have saved us so much time and effort. We can now handle routine tasks efficiently, allowing us to focus on delivering exceptional customer service.

bitCRM has completely transformed the way we communicate with our customers. The personalized messaging features have helped us build stronger relationships and increase customer satisfaction."