We've been using this tool since 2 weeks now and we've had a good experience with the tool. It's very easy to use and navigate through. Customer segmentation has become easier and some additional features like Bik Ai are worth exploring too.

Bik had been very helpful in terms of guiding step by step during any difficulties faced and there after sales support is great.

BIK has been a game-changer for our e-commerce business. The platform's Chatbots make automation easy, handling customer queries efficiently and even driving transactions. The CRM feature is excellent for managing multiple tasks and keeping everything organized. I also love the broadcast campaigns—they let us send personalized messages to different customer groups, which has boosted engagement. The real-time insights are a huge plus, giving us clear data to track growth and performance. Overall, BIK is simple to use, effective, and has definitely helped us see better ROI. Highly recommend it!

The platform has been efficient to solve for our prelimiary requirements and the team has also been helpful in accomodating requests and answering queries. Even if direct solutions to some aren't available, a workaround is proposed. Especially when it comes to WhatsApp marketing, it has given us room to experiment.

This app has exceeded my expectations in every way! It’s super user-friendly, intuitive, and packed with features that make my tasks so much easier. I especially love how reliable and efficient it is — no glitches or crashes. The customer success manager Akansh is also fantastic and very responsive. Highly recommend this app to anyone looking for a seamless and enjoyable experience! Keep up the great work!

One of the most interactive, easy-to-use and analytically accurate retention marketing apps we've used so far. BIK has been impressive for us automating a majority of customer responses intuitively thereby streamlining our customer support workload by a mile. Besides, great deal of fine-tuning options available to create, track and optimize automated messaging and campaigns here. Would surely recommend!

BIK seamlessly integrates with WhatsApp, text, and every channel, making it easy to reach our audience across multiple platforms.

The platform has an easy to use interface that makes navigation simple. Its robust analytics provide valuable insights to track our performance. The support team is fantastic, always ready to help us optimize features and explore different use cases. We've successfully utilized email, SMS, and WhatsApp, and their unique cohort targeting for retention has been impressive.

We are using this app from last 6 month and there is no issue while using it. Execellent tech team support 24*7 and Inbuild journeys for whatsapp, email and sms are amazing. Any brands can go live in short peroid of time with BIK support.

BIK excels in functionality and adaptability, offering seamless customization to meet diverse requirements. With robust API integrations, it streamline operations far more efficiently. The platform simplifies all my tasks within one comprehensive space, with drag-and-drop functionality and effortless customer segmentation, eliminating the complexities of database management. This efficiency makes conducting multiple analyses straightforward and effective. The team is diligent in addressing queries and consistently enhancing the platform based on feedback. A special acknowledgment to Rajat Vaishnav, Vidushi, and their team for their consistent support. Their professionalism and proactive approach ensure smooth collaboration and timely issue resolution, always exceeding expectations.

It's the one-stop solution that integrates seamlessly with SMS, WhatsApp, Instagram, emails, Facebook, and Messenger. BIK excels at handling marketing across these channels, ensuring a smooth and efficient process.

BIK has revolutionized our customer engagement by integrating seamlessly with WhatsApp, SMS, Instagram, and more. The easy-to-use automation tools and unified dashboard simplify our marketing efforts, while detailed analytics help optimize campaigns. BIK has made multi-channel communication efficient, and Rajat Vaishnav & his support team is always helpful. A must-have for improving customer retention!

Amazing App, even more amazing team !!!! Would suggest to try this app, we are sure you wont be disappointed. Thanks Rajat Vaishnav and whole team. You guys rock.

Bik is a one-stop solution for all your marketing needs, integrating seamlessly with WhatsApp, Instagram, emails, Facebook, and Messenger. It offers customizable templates, automation, and detailed analytics, making it perfect for personalized, multi-channel engagement. With smooth CRM integration and an intuitive interface, Bik has boosted our efficiency and customer interaction across platforms.

The BIK app's usability is outstanding, reflecting the thorough and detailed work put into its development. The journey-building process is intuitive, allowing us to create and launch customer journeys with ease. The optimization features have significantly boosted our revenue, proving the app’s value. What sets BIK apart is the amazing team support. The fortnightly calls have been instrumental in optimizing our strategy without overwhelming our end users. A special shoutout to their support team like Rajat, Sudarshan, Vidushi, and Krishna for being incredibly prompt and helpful—always just one ping away from a solution. Highly recommended!

The support from BIK has been outstanding throughout our onboarding and setup process. The team is highly responsive to any issues and consistently delivers on creating tailored journeys to meet our specific needs.

Setting this up and using this has been easy, the customer success team has helped through out the process. We have seen our retention rates improve. Good tool!

BIK is an ultimate marketing solution across all channels like whatsApp, instagram, emails and SMS. The portal itself is very user friendly and easy to understand the work on. The team is highly supportive and is quick to response to all our queries. Overall our experience with BIK has been very good.

The platform is super easy to use, which made the transition smooth for our team. It’s packed with great features that help us manage our customer relationships more efficiently and keep everything running smoothly. Akansh has been incredibly helpful, always ready with solutions and advice tailored to our needs. His support has been a big part of why we’re getting so much out of the platform.

BIK seamlessly integrates with WhatsApp, text, and every channel, making it easy to reach our audience across multiple platforms. The user-friendly interface and powerful features allow us to create, monitor, and optimize our campaigns with ease. Highly recommended!