It's overly 'smart' and a bit out of control. It promised an immediate reshipment to a customer (even committed to delivery time!) when we were offline without any consent from us or notification afterwards - this has caused a big customer frustration and related financial loss.

Promising immediate reshipment without consent or notification - causing big customer frustration and financial loss.

Wow, this app is amazing! Seriously, the AI is so clever—it actually understands all my product descriptions and then gives customers these great, easy-to-read summaries with the right product links. It saves me so much time! The only thing that would make it better is a way to handle discount codes. Right now, it just makes up a fake one, like "Example10" which isn't usable. I still have to go into the backend and manually create the code "Example10" myself. If I could set up some real, working discount codes for the AI to give out, this app would be unstoppable.

So far so good. I hope that will be updated with some capabilites in the future. Would be nice for AI to be able to create orders and checkout links.

Setting up was smooth and the features are great! I'm trying it out and I believe this app will help my store drive in sales. So far, no complaints! :)

I have been using this app for about 3 months now. I can highly recommend this app. It has saved us so many hours of answering emails and phone calls. It learns quickly, took about 3-5 days to learn my entire site and products as well as the most commonly asked questions.

不错，AI 很智能，对产品的信息总结和客户的交流表现专业。不过没有设置折扣码的地方，在客户要求提供折扣码时，AI 给了一个不存在的...

The app gets in the way of customers using the store, way worse on mobile which is where most of my users are coming from. I get the odd message from it but from the niggly blocking of customer functionality I would assume it is increasing my bounce rate and decreasing my conversions

Compared to all I've tried. Amazing. This chatbot sounds so natural and is very sympathetic. I love that direct products are shown in the chat. I haven't trained the bot yet but I don't even feel like I need to.

Very good AI chat that you can train on your products and also give it the tone of voice you want to best represent your brand!