Mace has been an invaluable asset for our email marketing. His knowledge of the platform, trends and customer service is second to none. We're constantly learning from him and it's greatly appreciated. It's great to know that he has our back and only has our best interest and wants us to succeed.
FigBrewLLC
Nov 12, 2024
on
Shopify
The Team at BayEngage has been extremely helpful through the on-boarding process and attentive with any issues or questions that have come up since. Our rep Vim is always quick to respond to any questions we have and work with us to figure out the best solution for us.
8LABS CBD
Oct 06, 2024
on
Shopify
The team at BayEngage has been absolutely fantastic. Their entire team has been friendly, knowledgeable and very helpful. I am very happy that we made the switch to BayEngage for our email marketing and reviews.
Ketologie
Sep 05, 2024
on
Shopify
Ron and the team have been super helpful with the onboarding and ongoing management of our reviews. They're a great company to work with.
Back to the Future™
Jul 11, 2024
on
Shopify
We recently switched to TargetBay from another provider, and instantly saved 3-figures on our monthly plan. Quickly learned that our previous provider had us on a shared server with thousands of other clients, which seriously damaged our sender reputation. TargetBay placed us on a dedicated IP, and upon our first campaign, we experienced almost a 50% open percentage right out of the gate -- something we have never come anywhere close to in the past!
Herbs and Supplements
Jul 03, 2024
on
Shopify
Trash, test emails don't work, it says I need "activation" which is euphemism for money with these Apps here.
Cowtown Cowboy Outfitters
Apr 18, 2024
on
Shopify
We moved to Shopify and were sent to another company by our developer. We were using both Bay Engage and Target Bay. Wish we had never left. Glad to say we are back to this team that actually cares about their customers. They know what they are doing and the results are better.
Savvy Stylish
Apr 07, 2024
on
Shopify
I wish I can give a zero-star review for their product and service. I installed the trial version, and then immediately upgraded to the $10 version to try out their service. The emails never worked. So I uninstalled soon after, and I reported this to the customer service, and they said they would do a refund.
No refund, no service!!
Stay away from this app.
Pirate Fashions
Mar 22, 2024
on
Shopify
We recently upgraded our services with targetbay to include their marketing and rewards program, and the cross integration has been a game changer. The transfer over from our last rewards program was seamless, and the customer service is attentive and incredibly helpful. Ron is sure to walk me through any questions I have and helps attend to any issues I've come across.
Evolving Textures
Dec 07, 2023
on
Shopify
The best! Thank you, KJ. The initial set-up was painless. I really appreciated being walked through the whole process. You don't find that type of support everywhere.
Green Hat Kiteboarding
Oct 18, 2023
on
Shopify
Target Bay was straightforward to get set up. We were coming from Klaviyo, which needed to be faster when trying to set up emails. Klaviyo also charged a significant amount to have all of the emails set up. With Target Bay, they set everything up for free and walked us through how to use everything and verify the content was good. Ron has been very helpful reaching out to us regularly and giving great advice on how to increase conversions.
Organic Prairie
Oct 09, 2023
on
Shopify
I've used every major email campaign platform over the last 15 years. BayEngage provides the best support out of all of them. I wish every company supported their product as well as BayEngage does.
BREVENA LABORATORIES, LLC
Aug 03, 2023
on
Shopify
Ron was so helpful in going over all the features of our account and helped me create multiple automations and campaigns to capture sales and emails. He was very responsive when I was having issues with a feature and was able to set up a meeting ASAP to help me correct the issue I had created. Thank you Ron!
The Space Store
Jul 19, 2023
on
Shopify
I have been working with TargetBay for several months now, with email and sms campaigns, as well as retargeting and other elements, and the results have been considerably been better than the other 2 companies I worked with. They have also corrected a product feed issue, which was something beyond me and not even part of their scope of work....their review platform is the best as well, that has been a superb addition to our marketing. Finally, Danielle has greatly helped the email campaigns, by tweeking my templates and adding elements, that I would have never thought of. She is very creative and often completes work in less than 24 hours!