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Customer reviews: Avis Product Options, Variants

Develop by Shopify

AvisPlus Product Options is a Shopify app designed to enhance product customization for online stores. This review covers its features, pricing, and real merchant experiences to help you decide if it fits your eCommerce needs.

Reviews (1,508)

Overall rating
5

What Merchants Think

Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.

Key Strengths

  • Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
  • High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
  • User-friendly interface: The app is noted for its ease of use and intuitive setup process.
  • Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
  • Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.

Common Concerns

  • Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
  • Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.

Final Thoughts

The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.

Asigarni

Sep 26, 2024  on Shopify

Me encanta!!! Es supermanejable y tiene muchas variedades para poder adaptar a mi tienda todo un acierto que sin duda recomendaría. El trato cuando tienes un problema es inmejorable, la atención tan rápida y en constante apoyo hasta solucionarlo es de agradecer muchísimo.

Aroma Retail

Sep 25, 2024  on Shopify

Been using this app for less than 24hrs and I am already impressed with just the customer service! I sent a chat and received an automated message saying the office was closed and they would get beck to me in a day, not even 30 seconds later and I get a message from Andrea! She was able to help me, give me a code block and accurately tell me where to install it all in less than 7 minutes. The quickest IT Help experience I've ever had. They don't have SKUs for options but that customer service was IMMACULATE and made me stay just off that.

MA'AT LUXE HOME™

Sep 25, 2024  on Shopify

Great app! Displays nicely on the website. We needed help putting it all together and the Avis team was amazing. Noah was the first to answer questions before we installed the app. Lucy helped us in the beginning and included how-to videos, and then Hena took her time to help us complete our perfect result. Hena was patient when explaining how to execute exactly what we needed. Thank you! Amazing app and even better customer service.

Freedom Print House

Sep 25, 2024  on Shopify

Thank you HENA for your help! Wow... what an amazing team, contacted their support line though the chat to request a change and literally it took less then 2 minutes.

Pawsome Pal

Sep 25, 2024  on Shopify

Great app with a lot of customisation - Lucy was really helpful with helping us to style our options so that they match our theme

Ala Japonesa

Sep 25, 2024  on Shopify

We have been using the app for months, and we always see the support team's customer-first behavior. Special thanks to Lucy for her immediate support to my request !!

Hint of Happiness

Sep 25, 2024  on Shopify

After trying a bunch of apps, this one is the best ! A standout feature has been the great customer service, particularly from Lucy, Emily & Jayden, who were of great service ! Totally recommend

PET APPAREL WEAR

Sep 24, 2024  on Shopify

設定が上手くいかなかった時に 日本語でLUCYとKIERAが親切に迅速に対応してくれました。ありがとうございました。

Jednay Roses

Sep 24, 2024  on Shopify

Thank you, Emily. App is great, with so many features! Absolutely amazing customer service from Emily too! Thanks again X

Naomie Richard Joaillerie

Sep 24, 2024  on Shopify

Great app, very useful and easy to handle And a great thanks to the support team (Hena, Andrea and Luffa) for their quick help and kindness

Loja Facilita Lar

Sep 24, 2024  on Shopify

ADOREI O SERVIÇO DELES! O SUPORTE É EXCELENTE E A LUCY DA EQUIPE AVIS ME AJUDOU EM TODO PROCESSO DE CONFIGURAÇÃO. ADOREI

The Trade Table

Sep 24, 2024  on Shopify

The application is user-friendly and efficient, with an intuitive interface that makes navigation easy. Customer service is prompt and helpful, quickly resolving any issues and concerns.

Bookish Cases

Sep 23, 2024  on Shopify

It simplifies the option to add variants to my products since the 100 limit from shopify is not sufficient. As for mow it is easy to use and the support is quick and helpful.

HROYL

Sep 23, 2024  on Shopify

I had some difficulties and their support was great, I've struggled a bit and LUCY at Avis has been such an incredible help and responded very quickly. Highly recommend the app!!

Cornier

Sep 23, 2024  on Shopify

Special thanks for Judy. It was very fast response from support team. Finally found a good app for my business.

Three-Eight-One Creations LLC

Sep 23, 2024  on Shopify

I have just started on this app. The customer support was AMAZING!!!!!! Emily was so helpful and patient. She was really, really kind and explained everything so I could understand it. She went over and above to make sure I understood everything. Because of her help, I am excited to start using this app. She was GREAT!!!!! When I have a question, I hope she is the one I get. Looking forward to future sales on my store!

EPYK

Sep 23, 2024  on Shopify

La app cumple con todas nuestras expectativas. Con la versión gratuita para empezar a probar estamos muy contentos. Estoy seguro que las versiones superiores nos pueden dar más opciones en un futuro. La atención de Chloe ha sido genial, soporte rápido y efectivo.

Knit & Carry

Sep 23, 2024  on Shopify

Amazing support! 100% recommend this app and I will be using it for my other stores as well. Thanks!

Rosto Shawarma

Sep 22, 2024  on Shopify

Lovely support team as Lucy helped me and was very kind. Apart from that it has a wide range of options.

GISYM

Sep 19, 2024  on Shopify

I'm trying the app and it's good. It would be easier if you can choose all the swatch in one setting. I had a difficult time looking for this function, but Lucy helped me find it.

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