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Customer reviews: Avis Product Options, Variants

Develop by Shopify

AvisPlus Product Options is a Shopify app designed to enhance product customization for online stores. This review covers its features, pricing, and real merchant experiences to help you decide if it fits your eCommerce needs.

Reviews (1,508)

Overall rating
5

What Merchants Think

Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.

Key Strengths

  • Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
  • High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
  • User-friendly interface: The app is noted for its ease of use and intuitive setup process.
  • Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
  • Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.

Common Concerns

  • Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
  • Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.

Final Thoughts

The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.

By The Bay Craft Supplies

Sep 19, 2024  on Shopify

Lucy is absolutely amazing! So very helpful, quick to respond. Each time i have a question - always happy to help. Even when can not find a solution, always willing to take the feedback and pass on to the developers. Thanks again team.

FlyingVictoria

Sep 19, 2024  on Shopify

I explored various product option apps and decided to continue using this one because of its excellent features. The "Price Add-on" feature is particularly useful, which led me to choose a paid plan. This app is straightforward, user-friendly, and prioritizes customer experience. Lucy and her team at AVIS have been incredibly helpful from the start, and I greatly appreciate Lucy's time and support. Both the app and the customer service are outstanding.

LF Automotive LTD

Sep 18, 2024  on Shopify

I would recommend this app as it helped me solve a few issues that I had with shopify, once I found this app it took me a matter of minutes whereas I'd previously been scratching my head for hours - Andrea on live chat was really helpful is assisting me, really pleased, thank you!

What's Beef

Sep 18, 2024  on Shopify

5 Stars App: Essential for Shopify stores! It transformed how I customize meal options for my restaurant.

higvr

Sep 17, 2024  on Shopify

Great app, I just installed it today. When I encountered issues, the customer service was very patient in guiding me through the process. Thanks to LUCY, thanks to AVIS. Once I fully understand everything, I will upgrade my subscription plan!

PlayRoads

Sep 16, 2024  on Shopify

Great app, great support. Compared this app to all the others. Offers many more options without needing to pay. Easy to setup.

Dodge Off Road

Sep 16, 2024  on Shopify

The app works great, it does what it says it will do and probably more. I'm still figuring it out. But during the first option set I was having an issue, I was about to uninstall and try something else. Andrea reached out to me on the chat and solved the problem within minutes! Their support is great, one of the best I've ever experienced. So don't hesitate to reach out to them if you need help getting started. I'm glad Andrea helped me, she was very friendly and now I have a product options app I can use on all of my products. It's very time consuming trying out different ones to see what works and what doesn't. Avis is a great option!

Nudo Prints

Sep 15, 2024  on Shopify

The product options customization app by AVIS and JUDY has made my work so much easier. The app is very user-friendly and has enhanced my store by allowing me to offer more personalized options to my customers. The support team has been incredibly responsive and helpful, quickly resolving any issues I had.

Hint of Happiness

Sep 12, 2024  on Shopify

After trying a bunch of apps, this one is the best ! A standout feature has been the great customer service, particularly from Lucy, who was of great service

Little Letter

Sep 12, 2024  on Shopify

I'm blown away by this product and the service the staff offer. This week I've been updating my website and tailoring it to the products I offer. I've struggled a bit and Lucy at Avis has been such an incredible help. On hand immediately and found the solutions I needed straight away. I highly recommend Avis. My website now functions how I wanted it to and looks polished.

Amara Flower Studio

Sep 12, 2024  on Shopify

Very easy and straight forward to use. Has all the features I needed, and easily blends into your current theme with a few tweaks of colours. Best part of the app by far is the customer service. Lucy was very helpful and made a personal connection while helping me make final design changes. Both Lucy and Jayden worked together and got all my requests done very fast.

My Color Frame

Sep 11, 2024  on Shopify

La atención al cliente es INCREIBLE, me ha ayudado LUCY en todo momento, y me ha solventado todas las dudas con ejemplos y capturas de pantalla al instante. Una maravilla y un 10

MORA SC

Sep 11, 2024  on Shopify

Since it is my first time using this app, I have some questions. I am very grateful to LUCY for her enthusiastic replies and answers. I am also very grateful to the developer Dev Sergei for his technical handling of the issues. I am very grateful for allowing me to experience this app and the people who are very enthusiastic to help.

BoostBae

Sep 10, 2024  on Shopify

Would be really good if we can have slider and ability to add +% to overall price of product on avis but other than that it is perfectly fine. Especially support team is so helpfull and fast. Appreciate for all the helps for our website.

BarChefs

Sep 09, 2024  on Shopify

The app has a lot of flexibility. I went through 4 other apps and this one was more intuitive. However, the most helpful feature that was the deciding factor is that they actually have live help ready to go. Emily and Andrea really helped me get the basics down.

T-Shirt Hell

Sep 09, 2024  on Shopify

I'm only using a portion of the app, but it suits are purposes beautifully! I also had an issue shortly after setting it up, but there were very responsive in fixing the issue and also helped with CSS!

SOXIE

Sep 07, 2024  on Shopify

been going all day one one problem but as soon as i downloaded Avis, the customer service was phenomenal and guided me step by step through everything I needed. Lucy was the one helping me today and she was very very patient and was very polite. Great addition to your team :)

The Forge Maiden

Sep 06, 2024  on Shopify

Customer service was amazing. Andrea and Chloe helped me with an issue I was having and solved the issues in no time. I can tell they really care about the work they do. Can't recommend this app high enough. It has all the product options I could need for my store and more.

Patricia Invernón

Sep 06, 2024  on Shopify

He usado unas cuantas aplicaciones de personalización de productos y esta es la mejor con diferencia. Muy intuitiva, fácil de usar y con muchas opciones gratuitas (de sobra si estás iniciando tu web) y aún más de pago. La atención al cliente es magnífica, hablé con Lucy sobre unas dudas que tenía y me las solucionó rápidamente, además de ser super agradable.

Lumosio

Sep 06, 2024  on Shopify

The best app I've used in shopify. Strong features and very user-friendly, easy to solve the problems. And what surprises me the most is the support team behind, esp. Lucy, who is very professional and quick response to me. Will support AvisProduct.

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