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Customer reviews: AOV Free Gift Buy X Get Y BOGO

The Avada Upsell app helps Shopify store owners boost revenue with targeted upsell and cross-sell offers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your business.

Reviews (474)

Overall rating
4.9

What Merchants Think

Merchants overall appreciate the "AOV Free Gift Buy X Get Y+BOGO" app for its simplicity, effectiveness, and exceptional customer service. Many have found that it significantly enhances average order value and customer satisfaction by creating enticing promotional offers. While some face minor issues, the support team's prompt and helpful responses make it a reliable choice for their business needs.

Key Strengths

  • Easy to set up and use.
  • Offers a wide range of customization for promotions.
  • Effective in increasing average order value (AOV).
  • Exceptional customer service with quick, professional assistance.
  • Seamless integration with Shopify stores.
  • Multilingual support and easy translation features.

Common Concerns

  • Occasional bugs and glitches in campaign management.
  • Lack of certain features, such as a cart progress bar widget.
  • Some initial setup confusion for new users.
  • Limited functionality in the free plan version.

Final Thoughts

The "AOV Free Gift Buy X Get Y+BOGO" app is highly recommended by most users due to its effectiveness in enhancing sales through dynamic promotions and free gifts. Its ease of use and customizable options, coupled with an outstanding customer support team, make it a valuable addition for any e-commerce store looking to boost their promotional capabilities and increase average order value. While minor issues exist, the ongoing updates and support promise improvements and feature additions, keeping this app a strong contender in its market.

Moukado

Jun 24, 2025  on Shopify

It was easy to insatll thanks to a quick and complete live assitance with screenshots from DANA. Thanks a lot! Defenetely recommend!

Sturdy Sports

Jun 24, 2025  on Shopify

Susan was a great help. She was very proactive, professional & good knowledge in her responses. We have been using this app for 8 months, and it works great !

Cosmicbae

Jun 24, 2025  on Shopify

Super easy to set up, Susan from the support team was very helpful. She was quick, friendly, and to the point!

Luminessa Jewelry

Jun 23, 2025  on Shopify

Great app, it's the only one that responds to exactly what I need, support is top notch Hana was really helpful and patient, responded to all my requests

myFirst Global

Jun 22, 2025  on Shopify

Great support (Tiffany). She provide me the support I need when got some issue with the app. Recommended.

K&R Nail

Jun 16, 2025  on Shopify

Great app and excellent customer service, Kyle helped me work out an issue related to currency conversion patiently, thank you!

TheHolyCardCompany

Jun 16, 2025  on Shopify

Had difficulties trying to get a buy one get double for free... AOV had great customer support and helped me get all my problems resolved

Tyvli

Jun 13, 2025  on Shopify

One of the best apps and its so cool that they propose a free option for 2 campaigns. I hope it will stay like that. Special thanks to Audrey, she is nice and responsive. Best regards

FeelYourLook

Jun 10, 2025  on Shopify

Very nice app and support! Hana was very nice and kin with me and she was very quick to reply to my request! Absolutely suggested!!! :)

Kankay BBQ

Jun 05, 2025  on Shopify

Macy helped me with a lot of patience and solved my problem very quickly. The app allowed us to do exactly what we were looking for, so we're happy with the result.

Jun 04, 2025  on Shopify

Hana was a great help and super patient with me while setting up my first campaign. Extremely responsive and great to work with. App seems to function as advertised and works great!

BW Beauty

Jun 03, 2025  on Shopify

Easy to use, looks good, great and quick support, and best of all, its free. Doesn't get much better. Thank you!

LegitStreetCars

Jun 02, 2025  on Shopify

This app does EXACTLY what we need it to do! I thought there was a glitch with the app not adding free gifts to some orders, so I contacted their customer support. They responded within minutes, and walked me through the issue I was having, only to find out it was user error and now everything is performing as it should!

Desiolens

May 22, 2025  on Shopify

I had a great experience using this plug-in everything worked smoothly and exactly as expected. A special shout-out to Audrey, who was incredibly helpful and responsive. She made the whole process simple and stress-free with her clear communication and professional support. Highly recommend both the tool and the support team!

Hyb

May 21, 2025  on Shopify

App molto potente e funzionale ma la cosa più forte è l'assistenza! rispondono ad ogni ora! anche di notte, risolvendo ogni problema! fantastico specialmente Sonny! complimenti

Labdip

May 19, 2025  on Shopify

Very satisfied with the app. Excellent support, fast customer service that helped resolve my issue quickly. Highly recommend!

Maso Boutique

May 15, 2025  on Shopify

Fantastic app and outstanding customer service! We've been searching for an app to run complex "Buy X Get Y" and BOGO promotions, and AOV Free Gift Buy X Get Y + BOGO exceeded our expectations. The app is easy to set up and incredibly flexible, making it perfect for our needs. What really stood out was the customer support — Hana was amazing! She responded quickly, answered all our questions, and even helped us set up the perfect promotion for our store. Highly recommended for anyone looking to boost their sales with creative offers. Thank you, Hana, for your exceptional support!

iGlide Scooters

May 14, 2025  on Shopify

We were looking for a way to showcase a Buy X Choose Y Gift promotion and the setup with the app was really easy and support was on hand to answer any questions we had. So far it's looking as we expected and functioning well. Will continue testing and update review if needed.

Reme Beauty

May 07, 2025  on Shopify

Customer service was fast, responsive and answered all my questions. The app itself is quite easy to use, it's a plug in and play. Would recommend.

CarlijnDesign

May 02, 2025  on Shopify

Really satisfied with this app. I use it for free gifts, I use the "Tiered Reward Box" which let you set up different gifts to choose from at different prices. Really easy to use and helps with upselling! The online support is great too, you are helped 24/7 with great service!

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