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AOV.ai Free Gifts BOGO & BXGY logo

Customer reviews: AOV.ai Free Gifts BOGO & BXGY

Develop by Shopify

The Avada Upsell app helps Shopify store owners boost revenue with targeted upsell and cross-sell offers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your business.

Reviews (616)

Overall rating
4.9

What Merchants Think

Merchants overall appreciate the "AOV Free Gift Buy X Get Y+BOGO" app for its simplicity, effectiveness, and exceptional customer service. Many have found that it significantly enhances average order value and customer satisfaction by creating enticing promotional offers. While some face minor issues, the support team's prompt and helpful responses make it a reliable choice for their business needs.

Key Strengths

  • Easy to set up and use.
  • Offers a wide range of customization for promotions.
  • Effective in increasing average order value (AOV).
  • Exceptional customer service with quick, professional assistance.
  • Seamless integration with Shopify stores.
  • Multilingual support and easy translation features.

Common Concerns

  • Occasional bugs and glitches in campaign management.
  • Lack of certain features, such as a cart progress bar widget.
  • Some initial setup confusion for new users.
  • Limited functionality in the free plan version.

Final Thoughts

The "AOV Free Gift Buy X Get Y+BOGO" app is highly recommended by most users due to its effectiveness in enhancing sales through dynamic promotions and free gifts. Its ease of use and customizable options, coupled with an outstanding customer support team, make it a valuable addition for any e-commerce store looking to boost their promotional capabilities and increase average order value. While minor issues exist, the ongoing updates and support promise improvements and feature additions, keeping this app a strong contender in its market.

Bandidos pitstop

Dec 23, 2025  on Shopify

This is a fantastic app It includes every type of campaign necessary to increase sales. The UI is incredibly mobile-friendly and easy to navigate. A special mention to their customer care team they are excellent and provide 24/7 support whenever needed

Athleterx Co

Dec 22, 2025  on Shopify

easy to use app. It does need to have an option for the free item to have the selection between one time purchase & subscription

Moktan Sabai

Dec 21, 2025  on Shopify

This app is amazing really works well love the feathers it has and amazing people who helps when in need !

Malebasics

Dec 16, 2025  on Shopify

Jasmine es muy diligente y amable, me guio en todo el proceso para activar la app en mi website, excelente.

BalloonEvents.ro

Dec 15, 2025  on Shopify

I’ve been working with the team for several hours now, checking all the bugs and issues on my shop. Their app is not working correctly and has many problems. I had to go step by step to explain the functionality issues as well as the UI/UX problems. I'm paying their 19$ plan but are they paying for my research and insights discovering all the issues? Tested in incognito, deleted all my cache from iphone and desktop. still problems when someone is adding to cart removing adding again. the app is not working properly

Love and London

Dec 15, 2025  on Shopify

I've used this app a few times to run Buy X Get Y sales and it always works great. The customer service is always around to help and they'll fix any issues that arise.

Earthrise

Dec 14, 2025  on Shopify

App did not work out of the box, and required support intervention. This is a Built for Shopify app that does not work. Apps like this need to work out of the box in 2025. Extra star because support was helpful but far too slow to resolution.

DUE.

Dec 13, 2025  on Shopify

We’ve tried several apps for these types of campaigns, and this one has been the best so far. It works exactly as expected. The setup is straightforward, the app is flexible for different campaign types, and the widget is easily customizable and looks great - which is a big plus for us. The support team is excellent. Susan was incredibly helpful - she responded quickly, solved our issue within minutes, and patiently answered all our questions. Great experience overall. Highly recommend!

VSSL

Dec 12, 2025  on Shopify

This app works great and has been a solid addition to our store. The customer support team is consistently quick, helpful, and thorough—always making sure we get to a real solution whenever we hit an obstacle. The customization options are extensive and make it easy for the app to blend naturally with our brand. There are tons of campaign types to choose from, and we've seen a clear lift in conversion and AOV since using it. Highly recommend for anyone looking to boost engagement and performance on their website.

World Balance

Dec 12, 2025  on Shopify

Easy to catch up/understand the step by step process specially Tiffany for being patient to our questions.

VANSAINT

Dec 11, 2025  on Shopify

The ABSOLUTE best support I have ever received for any app. Annie spent hours fine tuning and perfecting the functionality of the app and did it quickly as well. I tried several other apps and this one actually did what we wanted: show options for a free gift at a certain threshold. I cannot thank them enough. Awesome!

kensance

Dec 11, 2025  on Shopify

The best support from Tiffany, she's fast, responsive, and does more than asked, she helped me with many things without asking. That is just amazing!

INDIAN ART VILLA

Dec 09, 2025  on Shopify

The app is fantastic, easy to use and works seamlessly. Huge thanks to Susan and Maison from the support team for their quick and helpful responses. They made sure everything was resolved smoothly and efficiently. Highly recommend both the app and their excellent customer service!

Ovalware

Dec 09, 2025  on Shopify

Great app for creating milestone rewards, just added this to my site. thanks Susan for all the help so far.

Gloria Maris Giethoorn

Dec 02, 2025  on Shopify

We just installed this app for a promotion. It works great. We also contacted support. They're fast, professional, and very friendly. It's a great app for us.

KYKY&CO

Dec 02, 2025  on Shopify

Problème de configuration sur plusieurs discounts réglé super rapidement grâce a Tiffany . Super pro et très sympa .merci à elle

Teafusion

Dec 01, 2025  on Shopify

Great support experience, good entry point into using the features as someone who's just starting their website

Prețuiește Relația

Nov 29, 2025  on Shopify

annie was great. this application is top notch . thank you guys for generating revenue for me!!! great team great app

Black Wolf Chile ® | Wolves Family

Nov 29, 2025  on Shopify

Excellent free features, the staff assisted me and helped me set up the features for my store, and they fixed it for me. I highly recommend them.

Cor Creations

Nov 28, 2025  on Shopify

Jasmine was extremely helpful. She helped create and apply the campaigns to my website herself, and was patient throughout the entire process.

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