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Customer reviews: AOV Free Gift Buy X Get Y BOGO

Develop by AOV.ai

Reviews (816)

Overall rating
4.9

What Merchants Think

Merchants overall appreciate the "AOV Free Gift Buy X Get Y+BOGO" app for its simplicity, effectiveness, and exceptional customer service. Many have found that it significantly enhances average order value and customer satisfaction by creating enticing promotional offers. While some face minor issues, the support team's prompt and helpful responses make it a reliable choice for their business needs.

Key Strengths

  • Easy to set up and use.
  • Offers a wide range of customization for promotions.
  • Effective in increasing average order value (AOV).
  • Exceptional customer service with quick, professional assistance.
  • Seamless integration with Shopify stores.
  • Multilingual support and easy translation features.

Common Concerns

  • Occasional bugs and glitches in campaign management.
  • Lack of certain features, such as a cart progress bar widget.
  • Some initial setup confusion for new users.
  • Limited functionality in the free plan version.

Final Thoughts

The "AOV Free Gift Buy X Get Y+BOGO" app is highly recommended by most users due to its effectiveness in enhancing sales through dynamic promotions and free gifts. Its ease of use and customizable options, coupled with an outstanding customer support team, make it a valuable addition for any e-commerce store looking to boost their promotional capabilities and increase average order value. While minor issues exist, the ongoing updates and support promise improvements and feature additions, keeping this app a strong contender in its market.

Triumph & Disaster AU

Apr 09, 2025  on Shopify

We’ve just scheduled our first Free Gift campaign using this app, and the setup process was incredibly smooth and intuitive. Everything was easy to configure, with clear options and user-friendly design. We’ll update our review once the campaign goes live and we start seeing results, but so far, it’s been a great experience!

MIRIQA®

Apr 02, 2025  on Shopify

This app has served us well so far. Although we met some issues using the app, Hana from their support team was quick to respond and resolve them. We hope to continue using this app for a long time. Thank you.

BARK AND BAUBLE

Mar 30, 2025  on Shopify

Jasmine was great in assisting what I was looking for. While I wasn't able to get it on AOV Bundle Upsell, she referred me to BXGY and it worked perfectly! She was also able to show me some other features.

Embr Labs

Mar 28, 2025  on Shopify

Seemed straightforward so we signed up for the $100/mo plan for Shopify Pro. Discovered some bugs when trying to set up our first campaign, and none of the Live Support/Chat links in Shopify do anything. So, that's disappointing.

Huxter

Mar 21, 2025  on Shopify

Audrey has been super helpful. She did not hesitate to walk me through the app and what I needed to be done for my first gift campaign. Thanks, Audrey!

Ghost® Hemp

Mar 20, 2025  on Shopify

The level of support I have at a moments notice from them is unheard of! If I have an issue, I get a response within 5 minutes. Also, you can either chat with them in their chat box on the app or email and they both sync! We have been using them for BOGO deals and they're the only app we found with the most options available. I would highly recommend them for their support and options! I installed and uninstalled probably 14 apps for a true BOGO site wide deal and they're the only ones who offer that!

Shani Wigs

Mar 11, 2025  on Shopify

After hours or trying to find a solution to adding a free gift to cart - we found this app and the staff were extremely helpful. We created a simple trigger > condition > action. Thank you

Woh Hup Food Australia

Feb 28, 2025  on Shopify

We have a problem integrating the app to our shopify online store. We asked customer service how to fix it. Aubrey and William helped us a lot and solved our problem. Big thanks!

Siesta

Feb 26, 2025  on Shopify

Amazing app with a just as amazing customer service team. Special thanks to Hana and Andrew for all their help! 100% recommend

Performance Store

Feb 23, 2025  on Shopify

Works Great, there could be a few more customizing options but all in all its a great app, Hana and Andrew are great at the support team helped a lot to customize my deal of the day button!

【乱視用カラコン】専門店トリカ公式通販(TORICA)

Feb 20, 2025  on Shopify

This is the best BOGO app! It's easy to use, works well, and their support team is truly amazing. Especially Rachel and April went above and beyond to help me resolve some issues—I'm so grateful for their support! If you're looking for a free gift and upselling promotion app, I highly recommend this one.

Pure Little One

Feb 16, 2025  on Shopify

Thanks Damian and Toby! For solving my problems, was picky on how it looked like and you ended up doing it exactly the way I wanted :) thanks

KHATAM

Feb 14, 2025  on Shopify

Been searching for this features for a while. Help our website a lot in term of the conversion. Support was very fast and efficient from the support team.

Atome Bakery

Feb 10, 2025  on Shopify

Great tool, easy to use and great customer service! Had a question while setting up and got an answer in no time! (Thanks Lydia!)

Dein Wunderkissen

Feb 10, 2025  on Shopify

Funktioniert einwandfrei und der support ist sehr kompetent und hat schnell geholfen. Kann ich nur weiterempfehlen.

DROPS TOKYO

Feb 09, 2025  on Shopify

Hana was very kind and patient in handling the situation. Thanks to her, I was able to achieve what I intended. She also assured me that she would assist me in the future if I encountered any issues, which is very reassuring. I look forward to seeing more great app development and improvements in the future.

Pluplup

Feb 07, 2025  on Shopify

Great app! I was having an issue with editing custom options for my free gift, but they fixed it in a day. Super friendly and helpful. I highly recommend this app.

joujoubotanicals.com

Feb 06, 2025  on Shopify

Wow! This app really helps to increase the AOV of the order. I just love all the combinations it offers (like buy 2 same products, get x free, or buy 2 different products from collections I chose and get x for free + various combination of value triggers). Plus, you can adopt it to all the languages your store has, and the way to translate it is so easy. The Alyssa from support is just amazing! The support is in chat, quick, knowledgeable and patient with all the questions you may have. And is like that even on a free version. Only thing Im missing is a cart progress bar widget, but since they are constantly making improvements I believe it will be added in no time. I definitely recommend it, 5 out of 5 stars in my book!

Chicago United Riders

Feb 04, 2025  on Shopify

Great app, I had some confusing moments, but Jasmine from the help window did and awesome job helping me understand the app!

Haus of MEEA

Jan 22, 2025  on Shopify

Wonderful service from April! Extremely professional, quick and efficient! April helped me customize the app for our store. Would highly recommend!

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