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Customer reviews: AOV Free Gift Buy X Get Y BOGO

The Avada Upsell app helps Shopify store owners boost revenue with targeted upsell and cross-sell offers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your business.

Reviews (832)

Overall rating
4.9

What Merchants Think

Merchants overall appreciate the "AOV Free Gift Buy X Get Y+BOGO" app for its simplicity, effectiveness, and exceptional customer service. Many have found that it significantly enhances average order value and customer satisfaction by creating enticing promotional offers. While some face minor issues, the support team's prompt and helpful responses make it a reliable choice for their business needs.

Key Strengths

  • Easy to set up and use.
  • Offers a wide range of customization for promotions.
  • Effective in increasing average order value (AOV).
  • Exceptional customer service with quick, professional assistance.
  • Seamless integration with Shopify stores.
  • Multilingual support and easy translation features.

Common Concerns

  • Occasional bugs and glitches in campaign management.
  • Lack of certain features, such as a cart progress bar widget.
  • Some initial setup confusion for new users.
  • Limited functionality in the free plan version.

Final Thoughts

The "AOV Free Gift Buy X Get Y+BOGO" app is highly recommended by most users due to its effectiveness in enhancing sales through dynamic promotions and free gifts. Its ease of use and customizable options, coupled with an outstanding customer support team, make it a valuable addition for any e-commerce store looking to boost their promotional capabilities and increase average order value. While minor issues exist, the ongoing updates and support promise improvements and feature additions, keeping this app a strong contender in its market.

CarlijnDesign

May 02, 2025  on Shopify

Really satisfied with this app. I use it for free gifts, I use the "Tiered Reward Box" which let you set up different gifts to choose from at different prices. Really easy to use and helps with upselling! The online support is great too, you are helped 24/7 with great service!

ayrloom-store

Apr 28, 2025  on Shopify

I've been using this app to add promo codes to my Shopify store, and I’m really happy with it! I encountered a small issue initially, but Hana from their support team was amazing—she helped me resolve it quickly and efficiently. I'm very satisfied with the app and the excellent customer service. Highly recommend it to anyone looking to enhance their store with promo codes!

Nabat Organic

Apr 27, 2025  on Shopify

I reached out to ask for a modification of a widget position and Hana from the team was very responsive and helpful. Very supportive, thank you.

Kitty's Finery

Apr 24, 2025  on Shopify

Setup was quick, easy and does exactly what I need it to do with no complications! Thank you Elle for your help!

Infinity Braids

Apr 24, 2025  on Shopify

We like to work with this app. It is bringing us sales, and the Hana in support is always quick, welcoming, and solves our questions.

Higoods

Apr 20, 2025  on Shopify

Let me shout this from the rooftops: AVO's support team redefines responsiveness! When I hit a snag setting up site-wide BOGO deals, I got a live chat reply in under 5 minutes – at 2AM my time! Their genius? The synced chat/email system lets me start troubleshooting via chat and continue by email without repeating myself.

PinkScarlett

Apr 17, 2025  on Shopify

This app is fantastic and exactly what I wanted!! Elle helped me set it all up and it looks great. Highly recommend :)

YELLOWPOP USA

Apr 17, 2025  on Shopify

Everything good so far and I had a great and super fast support from Abby to make the campaign works! Thank you!

Ride the Wild

Apr 16, 2025  on Shopify

So far, I am loving this app. The fact that it has so many awesome features for free. Every time I need help using a feature - customer support is very quick to respond and helpful. Abby, my customer support agent was able to help me quickly!

Quello Sbagliato Shop

Apr 16, 2025  on Shopify

Supporto veloce, proattivo e ha trovato una valida soluzione alle mie esigenze. Audrey e Raymond sono stati davvero molto disponibili.

Furfun

Apr 10, 2025  on Shopify

Customer support is fantastic, even as a free user. So far I received help from Alyssa, Alicia, Jasmine and Maison. All of them are super friendly and really do their best to assist you as good as possible.

Triumph & Disaster AU

Apr 09, 2025  on Shopify

We’ve just scheduled our first Free Gift campaign using this app, and the setup process was incredibly smooth and intuitive. Everything was easy to configure, with clear options and user-friendly design. We’ll update our review once the campaign goes live and we start seeing results, but so far, it’s been a great experience!

MIRIQA®

Apr 02, 2025  on Shopify

This app has served us well so far. Although we met some issues using the app, Hana from their support team was quick to respond and resolve them. We hope to continue using this app for a long time. Thank you.

BARK AND BAUBLE

Mar 30, 2025  on Shopify

Jasmine was great in assisting what I was looking for. While I wasn't able to get it on AOV Bundle Upsell, she referred me to BXGY and it worked perfectly! She was also able to show me some other features.

Embr Labs

Mar 28, 2025  on Shopify

Seemed straightforward so we signed up for the $100/mo plan for Shopify Pro. Discovered some bugs when trying to set up our first campaign, and none of the Live Support/Chat links in Shopify do anything. So, that's disappointing.

Huxter

Mar 21, 2025  on Shopify

Audrey has been super helpful. She did not hesitate to walk me through the app and what I needed to be done for my first gift campaign. Thanks, Audrey!

Ghost® Hemp

Mar 20, 2025  on Shopify

The level of support I have at a moments notice from them is unheard of! If I have an issue, I get a response within 5 minutes. Also, you can either chat with them in their chat box on the app or email and they both sync! We have been using them for BOGO deals and they're the only app we found with the most options available. I would highly recommend them for their support and options! I installed and uninstalled probably 14 apps for a true BOGO site wide deal and they're the only ones who offer that!

Shani Wigs

Mar 11, 2025  on Shopify

After hours or trying to find a solution to adding a free gift to cart - we found this app and the staff were extremely helpful. We created a simple trigger > condition > action. Thank you

Woh Hup Food Australia

Feb 28, 2025  on Shopify

We have a problem integrating the app to our shopify online store. We asked customer service how to fix it. Aubrey and William helped us a lot and solved our problem. Big thanks!

Siesta

Feb 26, 2025  on Shopify

Amazing app with a just as amazing customer service team. Special thanks to Hana and Andrew for all their help! 100% recommend

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