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AOV.ai: Free Gift, BOGO & BXGY logo

Customer reviews: AOV.ai: Free Gift, BOGO & BXGY

The Avada Upsell app helps Shopify store owners boost revenue with targeted upsell and cross-sell offers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your business.

Reviews (502)

Overall rating
4.9

What Merchants Think

Merchants overall appreciate the "AOV Free Gift Buy X Get Y+BOGO" app for its simplicity, effectiveness, and exceptional customer service. Many have found that it significantly enhances average order value and customer satisfaction by creating enticing promotional offers. While some face minor issues, the support team's prompt and helpful responses make it a reliable choice for their business needs.

Key Strengths

  • Easy to set up and use.
  • Offers a wide range of customization for promotions.
  • Effective in increasing average order value (AOV).
  • Exceptional customer service with quick, professional assistance.
  • Seamless integration with Shopify stores.
  • Multilingual support and easy translation features.

Common Concerns

  • Occasional bugs and glitches in campaign management.
  • Lack of certain features, such as a cart progress bar widget.
  • Some initial setup confusion for new users.
  • Limited functionality in the free plan version.

Final Thoughts

The "AOV Free Gift Buy X Get Y+BOGO" app is highly recommended by most users due to its effectiveness in enhancing sales through dynamic promotions and free gifts. Its ease of use and customizable options, coupled with an outstanding customer support team, make it a valuable addition for any e-commerce store looking to boost their promotional capabilities and increase average order value. While minor issues exist, the ongoing updates and support promise improvements and feature additions, keeping this app a strong contender in its market.

AFI Supplements

Aug 22, 2025  on Shopify

Smooth integration with Shopify, and the support team is very responsive. Special thanks to Tiffany for her excellent assistance. Highly recommended for running offers.

Heynuts.de

Aug 21, 2025  on Shopify

I really like this app and also the support is great! Tiffany helped me a lot with my questions. Would definitley recommend it :)

BE LOVELY JEWELRY

Aug 21, 2025  on Shopify

I've been using this app for a while. I needed to make some changes. I contacted customer service, and Macy was a great help. She saved me a lot of time and set everything just the way I wanted it. The app works perfectly well on my website. I highly recommend it, and I can assure you that the customer service is excellent, beyond my expectations! Thank you, Macy!

NatureChest

Aug 12, 2025  on Shopify

So far, so very good! I was searching for something with a free plan to start with that would allow me to add a free gift to min order that would mesh with Shopify's automatic discounts and coupon discounts, applying all at checkout in special sales. I tried several other apps before this one and they either didn't have what I was looking for or support was unresponsive from the get-go. AOV.ai Free Gift was exactly what I needed, and as soon as I downloaded the app and began playing around with it, Susan was there immediately via Chat to answer any questions or guide me along the first try. She was awesome, and although I didn't think I needed any assistance, turns out I did and Susan was great. Highly recommend this app and may be upgrading to a paid plan in the near future. Great App, great support, a win-win.

Upishopy

Aug 09, 2025  on Shopify

I had an issue setting up the app and reached out for help. Susan was incredibly helpful, patient, and professional throughout the process. She made sure everything was resolved quickly and smoothly. Highly recommended!

Dali FRAME

Aug 09, 2025  on Shopify

Great service overall, Annie from customer service was very reactive. Functionalities are highly customizable and professional !

Golazoo Football Shirts

Aug 08, 2025  on Shopify

Great App. Highly recommended. My thanks to all the team members working in this app and a special thanks to Susan who helped us on some technical issues we faced in the website.

Kingdom Dividends

Aug 08, 2025  on Shopify

This app has many options and I have been able to apply different kinds of deals and bundles. Support is super fast and helpful, I usually get a response within 1 min. Highly recommended! Tifanny helped me today, she was super quick, listened to my request and helped me create the exact deal I wanted. Very happy with how she supported me

Flagwix

Aug 07, 2025  on Shopify

AOV.ai Free Gift & BXGY is an excellent app for creating promotions like "Buy X Get Y" or free gift offers. The interface is clean, intuitive, and beginner-friendly, making setup quick and hassle-free. One of its standout features is multilingual support, which helps merchants from different countries easily understand and use the app. Customer support is also fast, responsive, and helpful. Whether you're running flash deals or long-term campaigns, this app makes it easy to customize and manage your promotions. Highly recommended for Shopify store owners looking to boost conversions with smart, flexible promotions.

Skin Lovers Cosmetics

Aug 06, 2025  on Shopify

The app is great: functional, fast, and easy to set up. But what truly stood out was the customer support, especially Tiffany. I ran into some issues with my first campaign, and Tiffany was absolutely outstanding. Kind, patient, highly competent and most importantly quick to identify and resolve the bottlenecks. I wholeheartedly recommend both AOV and, above all, their support team. Super! - Rick D.

HomeCubeUSA

Aug 05, 2025  on Shopify

Update: I just used their free support chat, Annie was amazing! She worked really long until she helped me figure out what the issue was and helped me fix my campaign so it works seamless. Wow! This app is amazing! I've been struggling with adding free gifts to my cart for months. My customer would add a free gift and then delete the original item and be able to get the free gift without a purchase. With this app they can't do that anymore. It took me less than 5 minutes to set up and it's working!!!! I would recommend this app to everyone!!!

CASA 43 Concept

Aug 01, 2025  on Shopify

Ich habe diese tolle App heute neu installiert und eine perfekten Service durch die Mitarbeiterin Macy erhalten. Sie hat mir super schnell und professionell geholfen. Vielen Dank!!!!!

Budding Brewer

Jul 30, 2025  on Shopify

This app works perfectly for our store and delivers exactly what it promises. A special mention to Kyle from the support team – he responds almost instantly and goes above and beyond to resolve any issues. The quick and professional support truly sets this app apart. Highly recommended!

Sereia

Jul 29, 2025  on Shopify

Exceptional service — professional, attentive, and unique. The functionality is amazing, and the support from Susan was even better. She was incredibly patient and resolved every issue immediately. Highly recommended!

HomeCubeUSA

Jul 29, 2025  on Shopify

Wow! This app is amazing! I've been struggling with adding free gifts to my cart for months. My customer would add a free gift and then delete the original item and be able to get the free gift without a purchase. With this app they can't do that anymore. It took me less than 5 minutes to set up and it's working!!!! I would recommend this app to everyone!!!

CAHU

Jul 29, 2025  on Shopify

Great experience! The support team is extremely helpful and very responsive, they always take the time to answer questions clearly. The application itself is efficient, intuitive, and very easy to use. It’s been a real time-saver for us.

Libral Traders

Jul 26, 2025  on Shopify

Superb support on chat . specially susen one of the chat advisor which supported through out the campaign creation on the prodcut page.

Tesstudio

Jul 23, 2025  on Shopify

The product meets basic requirements, and the customer service responds promptly, especially Susan, who is very patient.

My Pet Luxury Boutique

Jul 20, 2025  on Shopify

Ottimo servizio di assistenza. Una menzione speciale per Tiffany che e' stata molto esaustiva e di supporto concreto !

AlphaCollects

Jul 18, 2025  on Shopify

I tried many deals and upsell apps, and this was by far the best! Many options to work with and the support is by far THE BEST I've ever worked with. They have spent a lot of time helping me perfect the customizations I requested with no issue. Even through the night, Dana and her team has provided extremely fast fixes for us!

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