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Customer reviews: Avada SEO Image Optimizer

Develop by SEO On (Avada)

Reviews (7,981)

Overall rating
4.9

What Merchants Think

Overall, merchants regard "Avada SEO Image Optimizer" as an invaluable tool for improving website performance and SEO rankings. Many users praise the app's intuitive interface and powerful features, including image optimization and SEO audits. A significant amount of positive feedback revolves around the stellar customer support, highlighting the team's dedication and expertise in assisting users promptly and professionally. However, there are instances where users encountered issues, notably with theme compatibility and the clarity of statistics presented by the app.

Key Strengths

  • Exceptional customer support from team members like Ricky, Mia, and Lydia.
  • User-friendly interface and clear guidance, ideal for both beginners and experienced users.
  • Powerful features such as image compression, meta tag optimization, and SEO audits.
  • Responsive and efficient handling of technical issues and user queries.
  • Positive impact on website loading speeds and SEO performance improvements.

Common Concerns

  • Issues with theme compatibility and integration, noted by some users affecting their sites.
  • The app is seen as slightly expensive by some, especially the Pro version.
  • Some users experienced automated changes leading to fluctuations in SEO rankings.
  • One review highlighted concerns about misleading statistics and lack of transparency during the trial period.

Final Thoughts

"Avada SEO Image Optimizer" receives high praise for its easy usage and high-impact results, making it a popular choice among merchants looking to boost their website's SEO performance. While there are areas of improvement, particularly regarding pricing and integration concerns, the exceptional customer support offered by the Avada team often bridges the gap, ensuring users receive value and actionable insights through a collaborative approach. Overall, it's a strong contender for those seeking a comprehensive SEO tool with robust customer support.

Sarah Horne Botanicals

Apr 08, 2024  on Shopify

Très bonne assistance. Tiana m'a répondu très rapidement et a régler mes problèmes. Merci beaucoup !

Cafezzo

Apr 08, 2024  on Shopify

Suporte muito rápido e resolveu os meus problemas de otimização e velocidade do site! A atendente Tiana foi sempre muito solícita e fez um ótimo trabalho no suporte

Herb’s Manchester

Apr 07, 2024  on Shopify

I would recommend Avada to anyone with a website they are absolutely amazing nothing is to much they have helped me though every bit of my website I couldn’t of done it without them they really have been amazing and so welcoming. They have made my website look amazing with how they have organised all my products. If your just starting your online store you need Avada

Risenty Store

Apr 06, 2024  on Shopify

Thank you very much for Tiana's assistance, which quickly resolved my issue.I'm still in the learning phase of using the product but believe it will be beneficial for my website. Thanks again!

Clothes Pin Corral/SPIN ME

Apr 06, 2024  on Shopify

Hana and Anvia are my new favs. They helped me solve my issue and directed me to the correct place to fix the issues they could not fix.

Ilhaam UK

Apr 06, 2024  on Shopify

10/10 service. Hana and Anvia deserve a payrise, an asset to your company!! They got me sorted in no time, would highly recommend!!

SIMPLESEASON

Apr 06, 2024  on Shopify

I really enjoyed using the app for my store it was a wonderful experience . Hana took me through all the procedure and even help me with a lot of thing i really appreciate her thanks

ChowStore

Apr 06, 2024  on Shopify

they are really helpful tools. the best part Hana was so friendly and kind. super fast working. it take less than 10 min. just wow

SUBSOLD

Apr 06, 2024  on Shopify

I’ve been using Avada SEO Suite for my Shopify store, and it has been a game-changer. The tool provides invaluable suggestions that I never even knew or I was missing. But what truly sets Avada apart is its outstanding customer support. Whenever I’ve been stuck, there’s always an agent named Audrey ready to assist. She’s not only polite but also incredibly helpful. Plus, the 14-day trial allowed me to explore and understand the suite thoroughly before committing to a subscription. If anyone looking to simplify SEO efforts, I wholeheartedly recommend Avada SEO Suite. And a big shoutout to Audrey for her exceptional assistance.

Bilfreak AS

Apr 06, 2024  on Shopify

Audrey and Maison have exceeded all expectations and set a new standard for customer service and quality. From the moment I started my shopping experience on their website, I was greeted with a user-friendly interface that made the entire process both simple and enjoyable. Their product selection is not only extensive but also of exceptionally high quality, which is a testament to their commitment to excellence. What truly sets Audrey and Maison apart from the competition is their exceptional customer service. Every question I had was met with prompt, informative, and friendly responses, making me feel valued and well taken care of. The delivery of the products was also impressively quick, and everything arrived in perfect condition, carefully packaged to ensure safety during transit. The products themselves have surpassed all expectations. The quality of the materials and craftsmanship is unparalleled, and it is evident that a lot of thought and care has gone into each and every product. The use of sustainable and ethically sourced materials is also a major plus, showcasing Audrey and Maison's commitment not just to their customers, but also to the environment. I am equally impressed by their commitment to the community and their efforts to give back. This shows a business that is not only focused on making a profit but also on making a positive difference in the world. In a time when the customer experience can often feel impersonal and rushed, Audrey and Maison stand out as a shining example of what it means to put the customer first. Their attention to detail, excellent product selection, and unparalleled customer service make them a business I wholeheartedly recommend to everyone. Whether you are looking for a special product for yourself or a meaningful gift for someone you care about, Audrey and Maison are the perfect choice. ✍️

Nolia Jewelry

Apr 05, 2024  on Shopify

Just downloaded today, so I'm still very much in the testing phase, but so far it seems great! Very user friendly and lots of great features. I had a few setup questions so I reached out via chat and the responded almost immediately. Audrey was super helpful and kind, and quick to answer all my questions.

Almoni Express

Apr 05, 2024  on Shopify

I recently utilized Avada's Speed SEO and Store services for my online store, and I must say, I'm thoroughly impressed. Not only did they deliver on their promise to optimize my website's speed and enhance its SEO, but the level of support I received was exceptional. Emily, a member of their team, worked closely with me to identify areas of improvement and implemented effective strategies to speed up my store. Her dedication and expertise were evident throughout the process, and I'm grateful for her invaluable assistance. Overall, I highly recommend Avada's Speed SEO and Store services to anyone looking to enhance their online presence. With top-notch support and tangible results, they truly stand out in the realm of website optimization.

Transcend

Apr 05, 2024  on Shopify

Quick to respond to questions and address technical issues. Tiana and Maison were great to work with!

Hydro-Max Jetter

Apr 02, 2024  on Shopify

We have used this app for quite some time now and I have never been let down by their support team! Every single member of their team is knowledgeable and quick to keep you updated. Thanks for my team to yours :)

SLS Wares

Mar 25, 2024  on Shopify

We have been very satisfied with this app. It helps with most of our SEO needs in a pretty automated way. They quickly respond to any issues at any time of the day or night. Emily has been a huge help with fixing issues with our site that have come up with changes we've made to our site.

Ann Ann Starbucks

Mar 22, 2024  on Shopify

Avada is one of most popular SEO tools for Shopify, it has many useful automated features, and its support team is quick to assist me, I've been getting help alot from Sunny and Tiana, they're quick to respond. I'm looking forward to continue using Avada for long time. Thank's again!

Sabertrio

Mar 20, 2024  on Shopify

Had some issues setting up some new features for my website. Lydia and the technical team were amazingly fast in responding and fixing the issues. Thumbs up to Avada Team!

Violent Art Shop

Jan 25, 2024  on Shopify

Great for the busy e-commerce developer. Easy way to add alt and meta data to images. Lazy loading and instant page features also increased my ranking in Google searches. Overall 5 star review, I was asked to do this review after I had an issue with a recent update to my current theme. The instant chat support was fast to respond and was able to fix the issue while I focused on other projects. Great support team. Great App. Saved me hours and hours of boring work.

Dragon Image

Jan 17, 2024  on Shopify

This app is amazing. It's easy to use and makes SEO a step-by-step solution for people who don't understand the ever-changing world of SEO while keeping the website fast. their support is always happy to help as well.

SacrificioShop

Jan 17, 2024  on Shopify

I had a problem with the speed of my website, Miss "Emily" helped me and the service was 10. Very friendly and very attentive. Waiting for them to review the page and solve the problem. CUSTOMER SERVICE OUT OF 10

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