Judy was sooooo helpful for w new user like me that is working through trying to figure things out. She was able to answer all my questions

This app has significantly improved my site speed, and I couldn’t be happier with the results. The support from Kevin and Toby was outstanding—quick, knowledgeable, and incredibly helpful. Highly recommended!

Excellent customer support ! Tiana helped me resolve all my issues and also helped in increasing the speed of my website.

Très bien, assistance de bonne qualité, merci pour votre aide, j'attend maintenant le retour seo de Google pour voir sur le réel. Merci

The staff is very friendly. They will assist me with some unsolvable problems and arrange technicians to help solve them. Thank you very much！！！！

I've only just downloaded the app but the support is top-notch with assistance straight away to help me understand key issues with our site and resolve them. I am hopefully long-term the app will be a valuable addition to our store.

Lydia war eine hervorangende Support und konnte mein Anliegen innhalb von wenigen Minuten erledigen!

If i could give 20 stars i would, i have used other Seo apps and nothing compares to this crowd for help, customer service and the app is great. any problems they help with the whole website . Worth every penny . Ricky, Max, Melody, Kevin , sorry if i forgot anyone else and their technicians. They know everything about not just their app but the whole shopify app and are willing to help . Nothing too small or big. Fantastic company with brilliant staff, thanks a million. Our Website is faster than it would every be we just have to finish own own content on it. Thanks again for all the help

It's always a pleasure asking for support with Avada - they fix any issue I have come across, the features are worth every penny and the support team are brilliant! Melody and a technician helped me this evening and it was a breeze!

Avada SEO is awesome, I'm not going to lie, it makes me smile, it makes me laugh, it makes my webpage better! Melody is the GOAT! She helped with confidence and happiness. 10/10 would recommend this app.

Julianna was most helpful, great knowledge of the product and was able to explain it very well to me. Any questions I had were answered promptly and with patience. I look forward to using the optimizer and seeing what results I can bring to my site

Les conseillers au support sont très à l'écoute et compétents. Les réponses sont rapides et humaines...ce n'est pas un robot qui répond! Super. Très satisfaite

Great Service and support, I am actively encouraging anyone to use this app, it really has helped improve our SEO Score and make our site more efficient!

I'm new to this, but this apps makes SEO straightforward, even for those without technical expertise. The support team is responsive and helpful!

This app is an amazing user friendly app for everything to do with SEO. The support they provide is fabulous. I struggled with finding a solution for an issue and Brian explained and resolved the problem in a few minutes. I would highly recommend this for any business, no matter how small or big.

Me encanta esta app para el SEO. Muy práctica, aun en la versión gratis! Nim me ayudo mucho para terminar de configurarla ;)

I would like to take a minute to thank Kevin and Anivia, they are super strong in technical. Was having an issue in SEO, they fixed it for me in the same day. I will rate 10-star if I could.

I'm compelled to write a review because of the shocking and pick-pocketed service I received. Firstly, I would rate this app a MINUS. I had to put one star, otherwise the review can't be submitted. I'm not going to rant a long review - but I will say these 3 key points why I'm disgusted with their service: 1) I paid for the Pro Plan features for 1 year up front. 6 months into the plan, the company withdrew all features and moved me onto the Free Plan. I raised this crucial point of 'I paid for this plan and still have 6 months left', and they told me to 'pay for the Pro Plan again if I want those features'. I never got those features again, so I cut my losses and deleted the app. 2) I thought I was making headway with getting them to understand my position with a man named CHRISTIAN from their customer service department. He said all the right things but failed to reinstate the plan properly which I paid for. Eventually he ceased any communication with me, then that told me everything! 3) The app itself was full of issues shortly after using it for a few weeks. I raised every issue I came across, only to be told 'it's Shopify's fault'. I made it very clear to them, every app I have through Shopify works works fine, even after any updates... except yours! They stuck to their excuse for the duration of my unfortunate experience until I left. My experience is clearly not everybody's experience when you look at the reviews, but there are some who have had a similar bad experience like mine, so that leaves me to end this review by saying: Avada - you done me wrong, and you know you done me wrong! I know Karma will come back to bite you for your two-bit customer service and pick-pocketing ways!

Many thanks to Melody for her incredible support! She helped me tremendously in correctly setting up the article using AVADA. Her expertise, patience, and attention to detail made the process smooth and efficient. I truly appreciate her dedication and professionalism!

I am not an expert and I spent four hours learning thanks to the support given to me by Miss Pamela. She put all her dedication into making the setup with my site successful. I am very grateful to her.