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Customer reviews: Avada SEO Image Optimizer

Develop by Shopify

The Avada SEO Suite app helps Shopify store owners optimize their sites for search engines, improving visibility and traffic. This review covers its features, pricing, and real user feedback to help you decide if it’s the right SEO tool for your business.

Reviews (4,000)

Overall rating
4.9

What Merchants Think

Overall, merchants regard "Avada SEO Image Optimizer" as an invaluable tool for improving website performance and SEO rankings. Many users praise the app's intuitive interface and powerful features, including image optimization and SEO audits. A significant amount of positive feedback revolves around the stellar customer support, highlighting the team's dedication and expertise in assisting users promptly and professionally. However, there are instances where users encountered issues, notably with theme compatibility and the clarity of statistics presented by the app.

Key Strengths

  • Exceptional customer support from team members like Ricky, Mia, and Lydia.
  • User-friendly interface and clear guidance, ideal for both beginners and experienced users.
  • Powerful features such as image compression, meta tag optimization, and SEO audits.
  • Responsive and efficient handling of technical issues and user queries.
  • Positive impact on website loading speeds and SEO performance improvements.

Common Concerns

  • Issues with theme compatibility and integration, noted by some users affecting their sites.
  • The app is seen as slightly expensive by some, especially the Pro version.
  • Some users experienced automated changes leading to fluctuations in SEO rankings.
  • One review highlighted concerns about misleading statistics and lack of transparency during the trial period.

Final Thoughts

"Avada SEO Image Optimizer" receives high praise for its easy usage and high-impact results, making it a popular choice among merchants looking to boost their website's SEO performance. While there are areas of improvement, particularly regarding pricing and integration concerns, the exceptional customer support offered by the Avada team often bridges the gap, ensuring users receive value and actionable insights through a collaborative approach. Overall, it's a strong contender for those seeking a comprehensive SEO tool with robust customer support.

Nita Kreations

Dec 25, 2025  on Shopify

Avada has been easy to use and works smoothly on our store. Special mention to Ricky for the quick, clear, and efficient support. Really appreciate the responsiveness and overall experience.

Monaya | Gorgeous, Easy, and Affordable

Dec 25, 2025  on Shopify

A fantastic experience! A huge thank you to Nim, who was incredibly professional and patient. They clearly addressed all my questions and provided the perfect solution. Highly recommended!

Twopoint

Dec 23, 2025  on Shopify

We’ve been using Avada SEO & Image Optimizer for a while now, and it’s been fantastic! The app is very user-friendly and has significantly improved our site performance and SEO. The support team is responsive, professional, and always willing to help. Highly recommended!

Animal Supps | Sports Nutrition & Supplement Store | Vineland, NJ

Dec 23, 2025  on Shopify

Highly functional. Great customer support as well especially Tobias. From someone who is an SEO and Web Dev, this app is great.

MAWI

Dec 21, 2025  on Shopify

Estoy muy contento con el desempeño de la aplicación, el soporte es fenomenal, recibiendo grán apoyo por parte de Viola,: Todo funciona muy bien y ha mejorado sustancialmente el desempeño y manejo de mi página. Muy recomendado.

Only Good Decisions

Dec 19, 2025  on Shopify

I can't recommend Avada SEO enough! I was running into some tricky issues with my Google Sitemap and wasn't sure how to fix them. I reached out to their support team, and they were super helpful and responsive. They quickly identified the problem and guided me through the solution. If you need an SEO app with a team that actually cares, this is the one. 5/5 stars!

Orca Sports

Dec 19, 2025  on Shopify

Apps works very good, support is excellent and super fast. Had a problem with adding the faq block to the theme and Ricky from support helped me out in a few minutes.

WEAR KAYO

Dec 18, 2025  on Shopify

Olivia from the Avada app support team was extremely helpful and professional. She resolved my issue quickly and provided clear guidance. Great support experience!

Reca

Dec 18, 2025  on Shopify

I was stuck on a few things on my Shopify product page and had been trying to figure them out for a while. I eventually reached out to the team (Brain) and they resolved everything within minutes. Their communication was efficient, and the instructions were clear and easy to follow. Whenever I didn’t understand something, they explained it in a different, simpler way. I highly recommend them.

Sleep Oasis

Dec 18, 2025  on Shopify

Brian from Avada has been very resourceful and helpful. Answered a lot of my questions with patience and help me get the help I need.

Morey® Bodyboards

Dec 18, 2025  on Shopify

Pretty great app for all things SEO. Bulk alt-text editing is my favorite. Team is super responsive.

Charmerie

Dec 18, 2025  on Shopify

Ricky from Avada support is truly first-class! He guided me through the topic of "structured data" incredibly quickly and explained everything perfectly. It couldn't be better!

bonjour e-shop

Dec 17, 2025  on Shopify

This app offers multiple tools that are easy to use. The support is reactive and efficient. Very satisfied

Tips of Elegance

Dec 17, 2025  on Shopify

The dev team was extremely helpful and responsive. They identified and fixed the page speed issue on my rewards page, and the improvement is noticeable immediately. The page now loads much faster, with only a slight delay as it fully renders from the footer — which I understand is related to overall page structure, not the app itself. I really appreciate their clear communication, efficiency and willingness to look at the issue thoroughly instead of offering a generic fix. Overall, a great support experience. I value realistic solutions over promises, and the team was transparent and professional throughout the process.

Qcosmetics

Dec 15, 2025  on Shopify

Tobias helped me incredibly well! He really went above and beyond in helping me solve and sort out problems. Thanks again, Tobias — and Avada!

Mindful Store

Dec 15, 2025  on Shopify

Decent so far, the support agent Brian was very helpful and kind. The free version is pretty limited, but enough for some basic optimizations.

Dog Moda

Dec 15, 2025  on Shopify

he support provided by Viola was absolutely timely and gentle. She handled my request flawlessly. I am also very satisfied with the application itself, which I find extremely useful and well-structured. Top-notch service and product!

Artisan Java Tea

Dec 14, 2025  on Shopify

Contacted support for a few issues I was experiencing. June was very helpful and we got the issues resolved quickly.

CarryQuest.nl

Dec 13, 2025  on Shopify

I really love Avada for their excellent customer support and amazing features. They even gave me pro features for free! Thank you, Avada team – sending lots of love your way!

fenixlight

Dec 13, 2025  on Shopify

the team of this app and the app itselfe is just excellent, the support from tobias, pamela and co is fanstastic, thank you very much for all your effort and speed which you have

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