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Customer reviews: Avada AI SEO Image Optimizer

Develop by Shopify

The Avada SEO Suite app helps Shopify store owners optimize their sites for search engines, improving visibility and traffic. This review covers its features, pricing, and real user feedback to help you decide if it’s the right SEO tool for your business.

Reviews (4,217)

Overall rating
4.9

What Merchants Think

Overall, merchants regard "Avada SEO Image Optimizer" as an invaluable tool for improving website performance and SEO rankings. Many users praise the app's intuitive interface and powerful features, including image optimization and SEO audits. A significant amount of positive feedback revolves around the stellar customer support, highlighting the team's dedication and expertise in assisting users promptly and professionally. However, there are instances where users encountered issues, notably with theme compatibility and the clarity of statistics presented by the app.

Key Strengths

  • Exceptional customer support from team members like Ricky, Mia, and Lydia.
  • User-friendly interface and clear guidance, ideal for both beginners and experienced users.
  • Powerful features such as image compression, meta tag optimization, and SEO audits.
  • Responsive and efficient handling of technical issues and user queries.
  • Positive impact on website loading speeds and SEO performance improvements.

Common Concerns

  • Issues with theme compatibility and integration, noted by some users affecting their sites.
  • The app is seen as slightly expensive by some, especially the Pro version.
  • Some users experienced automated changes leading to fluctuations in SEO rankings.
  • One review highlighted concerns about misleading statistics and lack of transparency during the trial period.

Final Thoughts

"Avada SEO Image Optimizer" receives high praise for its easy usage and high-impact results, making it a popular choice among merchants looking to boost their website's SEO performance. While there are areas of improvement, particularly regarding pricing and integration concerns, the exceptional customer support offered by the Avada team often bridges the gap, ensuring users receive value and actionable insights through a collaborative approach. Overall, it's a strong contender for those seeking a comprehensive SEO tool with robust customer support.

Big Berkey Water Filter Systems

Feb 02, 2026  on Shopify

Fast help with nicely explained found issues - with screenshots pointing out to specific places. Tobias was was very helpful. +

TestoRise™

Feb 01, 2026  on Shopify

I'm optimizing my brand for the US market, and this app has been a game changer. It immediately identified and fixed my critical technical SEO issues (duplicate content, meta tags, and image compression). The AI automation features saved me hours of manual work, and my site speed improved noticeably with the 'Instant Page' feature. Highly recommended for any store owner serious about their SEO strategy.

CRUZ INTERNATIONAL - Furniture Store

Feb 01, 2026  on Shopify

Free plan is good and useful for basic needs, but there is still room for improvement. Overall, the app works well and the support team is helpful and responsive.

Littlebox India

Jan 31, 2026  on Shopify

The support team was highly professional and responsive, delivering a quick and thorough audit of our website. Their insights were clear and actionable. Special thanks to Max and Ricky for their excellent support and attention to detail.

Eclipse Element

Jan 30, 2026  on Shopify

it was very helpful to work with avada, I have found and solve many issues very fast and speed of my mobile version have changed from 6 into 2.9 seconds. Amazing! Kevin the assistant was very attentive and helpful.

Enchanted Sky

Jan 29, 2026  on Shopify

I'm so impressed with this app and their amazing team! I previously hired an seo team to help me, and yet there was still so much I needed to do to improve my seo score. I am not a tech-y person, yet Ricky and the entire customer service team on the app were SO HELPFUL in guiding me through everything,/ I have over 23,000 images in my store, and with one click of a button, I was able to optimize them all. They also walked me through website schema, optimizing images, and so many other things. Ricky was there for me in real time on the chat, talking me through it, and even took time to write me an email with step-by-step instructions. Incredible. Viola was there too. Any time I needed support, someone was on the chat with me right away. I love this app and am so glad I chose this one above the others.

ethnik

Jan 29, 2026  on Shopify

Thank you so much for the support! A special thanks to Ricky for being incredibly responsive and genuinely helpful. I’ve never received this level of guidance and assistance from a website app before.

Mymanu®

Jan 29, 2026  on Shopify

Great support experience. Christian provided the best support me really well and was quick, professional, and helpful throughout. The app works smoothly and the support team makes a big difference. Highly recommend!

Hey Baby Box

Jan 27, 2026  on Shopify

Maison and Ricky were super helpful with my questions and fixing flagged issues quickly. Much appreciated!

Terre de Créateurs

Jan 26, 2026  on Shopify

J'adore cette application, le support est super réactif et mon référencement est bien meilleur, par contre meme si beaucoup de choses sont automatisées, il faut y passer du temps :) mais merci !

Ellicity

Jan 26, 2026  on Shopify

Abosolutely AMAZING. The support is out of this world, Nim helped me so much, everything i needed was done quick and even at 4am she helped me with every problem that i had. Beautiful people, beautiful app. Thank you Nim :)

Qu!rk Boutique & Gift Shop By PopUpShop LLC

Jan 25, 2026  on Shopify

I am very new to the e-commerce world, and it has been a steep learning curve. I am still learning the ins and outs of this app, but whenever I run into an issue, the customer service is very prompt and helpful!

DivineShape

Jan 24, 2026  on Shopify

Very responsive customer service. I have been a customer for one year. I use their services occasionally when I have major technical issues, and they do a great job. I recommend them if you are not comfortable with computers, like me!

AncientBlendsShop

Jan 23, 2026  on Shopify

I've only started using the app, and needed support to improve my page speed. Pamela has been very helpful in providing recommendations, and was also able to get me additional images as part of my plan.

Players Couture

Jan 23, 2026  on Shopify

the most impressive app I've come across on Shopify. I had issues with my SEO and image sizes for thousands of products. Does a lot of what I needed and saved hours of time. The support is super helpful. I've still got LCP issues at https://playerscouture.com but I need a bit of help with that as must be a problem with my them. Solved some problems with Avada in the mean time though

Natural Moxy

Jan 22, 2026  on Shopify

Anytime I have an issue with anything, everyone is so very helpful and kind, especially Ricky. I highly recommend this app for those who are not tech-savvy.

Ram Nami Trading Co.

Jan 22, 2026  on Shopify

Customer support was surprisingly fast and resolved my issue within just a few minutes. Christian was very helpful.

Amor

Jan 22, 2026  on Shopify

Great plugin! Very easy to use, quick support (shout out to Christian for his support and kindness), and always there when I need assistance. Don’t have an SEO on your team? This plugin is the SEO colleague you need!!

Koalaehub

Jan 21, 2026  on Shopify

Excellent customer support Ricky was amazing to work with. He was patient, knowledgeable, and genuinely cared about helping me. The support experience was smooth and professional from start to finish.

HiTeak Furniture

Jan 20, 2026  on Shopify

We had a great experience with Avada SEO! We was struggling with some technical SEO settings, and Ricky stepped in to help. He was incredibly fast, professional, and fixed the issue in minutes. The app is already making a difference in my store's loading speed. Highly recommend!

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