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Customer reviews: Avada AI SEO Image Optimizer

Develop by Avada SEO On

The Avada SEO Suite app helps Shopify store owners optimize their sites for search engines, improving visibility and traffic. This review covers its features, pricing, and real user feedback to help you decide if it’s the right SEO tool for your business.

Reviews (3,855)

Overall rating
4.9

What Merchants Think

Overall, merchants regard "Avada SEO Image Optimizer" as an invaluable tool for improving website performance and SEO rankings. Many users praise the app's intuitive interface and powerful features, including image optimization and SEO audits. A significant amount of positive feedback revolves around the stellar customer support, highlighting the team's dedication and expertise in assisting users promptly and professionally. However, there are instances where users encountered issues, notably with theme compatibility and the clarity of statistics presented by the app.

Key Strengths

  • Exceptional customer support from team members like Ricky, Mia, and Lydia.
  • User-friendly interface and clear guidance, ideal for both beginners and experienced users.
  • Powerful features such as image compression, meta tag optimization, and SEO audits.
  • Responsive and efficient handling of technical issues and user queries.
  • Positive impact on website loading speeds and SEO performance improvements.

Common Concerns

  • Issues with theme compatibility and integration, noted by some users affecting their sites.
  • The app is seen as slightly expensive by some, especially the Pro version.
  • Some users experienced automated changes leading to fluctuations in SEO rankings.
  • One review highlighted concerns about misleading statistics and lack of transparency during the trial period.

Final Thoughts

"Avada SEO Image Optimizer" receives high praise for its easy usage and high-impact results, making it a popular choice among merchants looking to boost their website's SEO performance. While there are areas of improvement, particularly regarding pricing and integration concerns, the exceptional customer support offered by the Avada team often bridges the gap, ensuring users receive value and actionable insights through a collaborative approach. Overall, it's a strong contender for those seeking a comprehensive SEO tool with robust customer support.

Bestaroo

Oct 02, 2025  on Shopify

Super helpful ... just downloaded the app but so far all is going well. Brian is very helpful and knowledgeable. Quick to respond and find a solution.

Bonheur de Lune

Oct 02, 2025  on Shopify

Tres sympa, et Ricky est très réactif et agréable pour vous guider rapidement a utiliser cette application. Merci beaucoup :)

Clothovia

Oct 02, 2025  on Shopify

I had a great experience with Avada’s chat support system. The team was quick to respond, very knowledgeable, and guided me through every step with patience. I really appreciate how clear and professional their explanations were, which made the process so much easier for me. Excellent support overall

𝓑𝖊𝔩𝔩𝖊𝕫𝕫𝕒𝒘𝓸𝒘 🌸

Oct 01, 2025  on Shopify

Hello, this application is really amazing in the features it provides, and all the services it provides really work, and I am really amazed at its work in developing online stores ..! In addition to the more than wonderful work team in serving their customers and communicating directly with customers in order to quickly solve problems, I really appreciate that, and I would like to mention Mr. Brian in particular as he was very patient with me and kind as well to answer many of my questions, I thank him and thank the entire more than wonderful work team

De Zevenster

Oct 01, 2025  on Shopify

I’ve been using the Avada SEO app on Shopify and I’m really impressed. It’s a nicely structured app with lots of free options, making it easy to optimize my store without feeling overwhelmed. I did run into a small issue, but Nim from their support team helped me quickly and efficiently. Really appreciate the fast and friendly assistance!

Cities

Sep 30, 2025  on Shopify

Amazing tools, very useful and the people in technical support are more than amazing, Especially Tobias he was so kind and helpful. I recommend it to everyone!

Wizard Research

Sep 29, 2025  on Shopify

Unbelievable customer service. They went above and beyond. i will download this app to my other 2 stores later this week. Thank you !

ORNE™

Sep 28, 2025  on Shopify

O atendimento do Tobias no app AVADA SEO foi impecável! Muito atencioso, rápido e eficiente, resolveu minhas dúvidas de forma clara e com total profissionalismo. Excelente experiência, recomendo!

Apex Stethoscopes

Sep 27, 2025  on Shopify

Anyone interested in using this app should be aware that work you do with a pro subscription will be reverted upon cancelling. This was not conveyed until I went to cancel the subscription. I'd be fine paying for this service intermittently but hiding that information behind the cancellation button feels like an intentional method to keep you dependent on a $34.99 monthly fee. I'd recommend sticking with the free features or finding an alternative service. Lang was not understanding and suggested I read the fine print so I'd suggest reading the fine print before you sign up.

Sylvere Clerempuy Photography

Sep 25, 2025  on Shopify

Tiana is amazing and helped me a lot ! it feels great to have such human being reachable justa few clicks away

All India Decor

Sep 24, 2025  on Shopify

The customer support team is amazing, they solve every problem what i face. Special thanks Penelope

Backyard Buddies

Sep 24, 2025  on Shopify

This can be confusing for people who have no experience in this field; however, they have 24/7 customer service with agents that are waiting and willing to help. Tobias was very knowledgeable, helpful, and patient in navigating me through the steps to resolve the issues in my website that were found.

Lourun verkkokauppa

Sep 24, 2025  on Shopify

Great toolkit for expanding the SEO of one's store. Support chat was really responsive and fixed a minor issue in a few minutes (thanks Kevin!)

Blade Solution

Sep 24, 2025  on Shopify

Nim and the Team were OUTSTANDING!! Very professional and responsive and walked me through the process with patience and understanding. Very much appreciated the support and kindness it getting things squared away. Blessing to ALL. Richard E. Nevels - BSC Founder/CEO

Spiral Implant

Sep 23, 2025  on Shopify

The app has been so helpful for improving SEO on my site. Customer support has been top-notch, especially Penelope, she always helps me whenever I have an issue, and I always get a solution.”

Fine Diamond

Sep 23, 2025  on Shopify

The app support is very capable, responsive and polite.Tobias helped us resolve many issues. Inwould recommend this app for all Shopify stores who are looking to optimise their store.

Studiochateau

Sep 23, 2025  on Shopify

Customer service was very fast. Christian was helpful in answering my questions and helping with image optimization.

MiniCharms

Sep 21, 2025  on Shopify

Ricky was super attentive to my requests and questions about SEO and performance with all helpful explanation. Kudos

NuAira

Sep 20, 2025  on Shopify

Always a pleasant experience. Notified Tobias of actions I needed help with and he quickly found a solution and continuously work to resolve any problems that come. Thank you so much Tobias.

Antarmada

Sep 20, 2025  on Shopify

I had some issues with setting up my meta titles and descriptions, and Tobias from Avada support was very willing to help. He quickly understood my request, forwarded it to the right team, and made sure I wasn’t left waiting without answers. I really like the app and the service so far — great support experience!

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