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Customer reviews: Avada SEO Image Optimizer

Develop by Shopify

The Avada SEO Suite app helps Shopify store owners optimize their sites for search engines, improving visibility and traffic. This review covers its features, pricing, and real user feedback to help you decide if it’s the right SEO tool for your business.

Reviews (3,975)

Overall rating
4.9

What Merchants Think

Overall, merchants regard "Avada SEO Image Optimizer" as an invaluable tool for improving website performance and SEO rankings. Many users praise the app's intuitive interface and powerful features, including image optimization and SEO audits. A significant amount of positive feedback revolves around the stellar customer support, highlighting the team's dedication and expertise in assisting users promptly and professionally. However, there are instances where users encountered issues, notably with theme compatibility and the clarity of statistics presented by the app.

Key Strengths

  • Exceptional customer support from team members like Ricky, Mia, and Lydia.
  • User-friendly interface and clear guidance, ideal for both beginners and experienced users.
  • Powerful features such as image compression, meta tag optimization, and SEO audits.
  • Responsive and efficient handling of technical issues and user queries.
  • Positive impact on website loading speeds and SEO performance improvements.

Common Concerns

  • Issues with theme compatibility and integration, noted by some users affecting their sites.
  • The app is seen as slightly expensive by some, especially the Pro version.
  • Some users experienced automated changes leading to fluctuations in SEO rankings.
  • One review highlighted concerns about misleading statistics and lack of transparency during the trial period.

Final Thoughts

"Avada SEO Image Optimizer" receives high praise for its easy usage and high-impact results, making it a popular choice among merchants looking to boost their website's SEO performance. While there are areas of improvement, particularly regarding pricing and integration concerns, the exceptional customer support offered by the Avada team often bridges the gap, ensuring users receive value and actionable insights through a collaborative approach. Overall, it's a strong contender for those seeking a comprehensive SEO tool with robust customer support.

WaterDragon Apparel

Dec 05, 2025  on Shopify

This app is very robust and helpful. I have no doubt that it will improve traffic to my store and optimize our user experience. So far, I am very impressed with support that I have received. Pamela was very professional and addressed all my questions and concerns. I highly recommend Avada SEO for the quality of their product and the support that comes with it. Thank you again Pamela. You deserve the compliment. ;) Cheers!!! A. Crespo WaterDragon Apparel

Smart Deal

Dec 05, 2025  on Shopify

Incredible support from the attendant Nim. Super friendly and attentive — she helped me with everything I needed with great care. The app is complete even in its free features (including the ones I needed at the moment). The support I received was the best I’ve ever had, especially thanks to the attendant Nim. Many thanks for the attention, speed, and understanding.

USolve

Dec 04, 2025  on Shopify

bonne reactivité de la part du support et de christian ils m'ont beaucoup aidé dans la resolution de problème

Supplement-Support.com

Dec 04, 2025  on Shopify

Super App und noch besserer Service. Hab Probleme bei der Einrichtung der FAQ und die Kollegin Christina hat alles schnell und unkompliziert gelöst und mir gleich gezeigt was ich falsch gemacht habe. Echt schnell und super freundlich. So muss Service aus sehen, da können sich einige andere eine scheibe abschneiden. Grüße aus Berlin

Natural Organic Honey

Dec 04, 2025  on Shopify

Completely realistic for local stores. Avada App which might be fine for small local merchants in countries like Egypt, it’s extremely high.

Sky Titan Media

Dec 04, 2025  on Shopify

The app was showing duplicate titles so I reached out to app support. Penelope got with their dev team and had the issue resolved in a day or two. They were helpful and responsive!

Glam Boutique Chick

Dec 03, 2025  on Shopify

Customer service is amazing, I do not understand anything in IT so they were very patient with me and helped to fix all problems on mu store. App is easy to use

Collins System

Dec 03, 2025  on Shopify

muito bom, o suporte Ricky responde bem rápido, e é bem atencioso também, deixo outra avaliação da pessoa que vai otimizar meu site depois.

Mommie Peas Creations

Dec 02, 2025  on Shopify

Had questions regarding an error message I was getting and Tobias, was super quick to help me resolve the issue!!

MenToo

Dec 02, 2025  on Shopify

Viola from Avada customer support was professional, responsive, and resolved my issue quickly. Highly recommended!"

UrbanWarriorStore

Dec 02, 2025  on Shopify

Great app and even greater support! Penelope was very helpful and responded superquick! All thumbs up!

Natural Organic Honey

Dec 02, 2025  on Shopify

Pricing is completely unrealistic for local stores. Avada sets a global price of $35/month, which might be fine for US/EU stores — but for small local merchants in countries like Egypt, it’s extremely high. They offered only 3 months with a discount, and then the price jumps back up. This feels like taking advantage of small stores instead of supporting them. If Avada wants to keep merchants like us, they should introduce regional pricing or a permanent discount, not temporary offers to hook customers then increase the price. I hope they reconsider their pricing model, because right now, it pushes small businesses to uninstall the app. أسعاره غير مناسبة إطلاقًا للمتاجر المحلية. سعر 35 دولار شهريًا مناسب للمتاجر العالمية، لكن على متاجر مصر مثلنا يعتبر مبلغ مبالغ فيه جدًا. اعطوني خصم 3 شهور فقط وبعدها يرجع السعر يرتفع—وده يعتبر استغلال للمتاجر الصغيرة بدل ما يكون دعم ليهم. لو عايزين يحافظوا على العملاء لازم يكون في تسعير إقليمي أو خصم ثابت، مش عروض مؤقتة وبس.

Aetheo

Dec 01, 2025  on Shopify

I was charged with regular price after £1 trial, after contacting Tobias, he is able to provide clear instructions and get it solved. Salute to Tobias.

Nuna

Dec 01, 2025  on Shopify

The free version works well too, and I want to give a thumbs up to the patient customer service representative, Ricky.

The5thScent

Nov 28, 2025  on Shopify

I had an excellent experience with the Avada support team, especially Tiana. She was incredibly professional, fast, and very knowledgeable. She helped me fix several important SEO and performance issues on my store, and the improvement was immediate. I truly appreciate the level of care, patience, and expertise she provided. Highly recommended — outstanding service!

Ralcam

Nov 27, 2025  on Shopify

好评,这是一款简单好用的插件,尤其是Ricky给我提供了非常好的的服务和支持!

Positronic Publishing

Nov 26, 2025  on Shopify

I've only experienced the free version, but it has plenty of use (unlike most "free to install" apps) and the tech support is responsive and, even more important, intelligent and experienced with the app's ins and outs! Juliana helped me resolve my query in minutes! She rocked it!

CYKL

Nov 26, 2025  on Shopify

The best app for SEO, that's no jokes. Thanks to Kevin for helping me with the setup. The customer service is really strong.

snhanger

Nov 24, 2025  on Shopify

This is a very useful SEO tool that has improved my work efficiency. Customer service also responds quickly and is able to help resolve issues.

Winter Gardenz Pty Ltd

Nov 24, 2025  on Shopify

Kevin was very helpful. I'm just going through the app to optimize my site, had a few questions which Kevin answered. And in minutes my site is already faster. Thanks Kevin!

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