We had a little trouble getting the banner set up, but customer support was quick to respond and got us taken care of!

Great support setting up the Cookie consent. Also information about how to think for different Regions.

Super expérience avec l'équipe d'Avada ! J’ai eu la chance d’être accompagné par Julie, une assistante au top : réactive, pro, claire dans ses explications et surtout très sympathique. Elle a vraiment pris le temps de m’aider et de trouver la meilleure solution. Un vrai plus pour l’app ! Je recommande sans hésiter

I had a great experience with the customer support team for the Avast Cookie app on Shopify. They responded quickly to my inquiry and provided clear, step-by-step guidance to resolve my issue. The support agent was friendly, knowledgeable, and made sure everything was working properly before closing the ticket. It’s clear they care about their users and go the extra mile to help. Highly recommend the app not only for its functionality but also for the outstanding support!

L’équipe Avada est au top : rapide, claire et toujours prête à aider. Grâce à eux, j’ai pu configurer mes cookies RGPD et mon tracking sans galère. Ils prennent vraiment le temps de bien expliquer et de proposer des solutions personnalisées. Un vrai service de qualité – je recommande à 100 % !

Kevin m'a bien aidée dans la publication de ma bannière de cookies dans ma boutique shopify, merci à lui

Super helpful team, particularly Tiana who helped me trouble shoot some issues I was having. Highly recommend!

The team is amazing. They are always available to help. They provide the details in a simple and clear manner.

I had a great experience with Avada's support team while setting up the Cookie Consent Bar to comply with GDPR. Lydia was incredibly helpful, patient, and knowledgeable. She guided me step by step through the entire setup process, made sure everything was working correctly. Thanks to her support, I now feel confident that my Shopify store is fully GDPR-compliant. Excellent service — thank you Lydia and the Avada team! Highly recommended!

Very functional app, i think the best also. Brian from customer support was very helpful and friendly. I recommend the app for sure

Needed assistance to ensure our website was completely compliant and Judy was on the chat, she was incredible, super response and guided me in all the right directions including being proactive to make sure things were set up the correct way! Thank you Judy!

Great app quality and super helpful support — I highly recommend it 100%! Kevin and Raymond are the best — incredibly supportive and professional. Thank you!

Super Easy to install and we are now fully compliant with latest regulations. We did hit a small stumbling block, reached out to the customer services team, Kevin came back immediately and took us through the requirements with clear and concise information. Highly Recommenced.

Always amazing service, Brian helped every step of the way. Cookies are getting more and more complicated daily and this app really brings it all together. Thank you guys!

AMAZING SUPPORT. special thanks to Kevin for his tremendous support. i faced some difficulties with USA compliance and he came to the rescue. i highly recomment Avada for cookie consent.

Seems like a good app, but I wasn't able to get through the onboarding process. The customer support could be a lot better. They are really the ones who made me uninstall this app. They take really long to respond and I just don't really feel like they care to help; they just send links and when I ask for more details or what exactly to do it takes ages. I just got fed up and noticed that they offer fewer services for the price, so I decided to switch.

Tiana provided prompt, knowledgeable assistance, addressing my questions clearly and efficiently. Their guidance was concise yet thorough, making the whole experience smooth and productive.

Great support and efficient app! The app is easy to set up and works perfectly. A big thank you to Kevin and Carter for his outstanding support — responsive, professional, and truly attentive. His help was invaluable in finalizing the setup. I highly recommend it!

It's not always easy dealing with coding, consent questions, or troubleshooting... but it is definitely a bit easier when Ricky and Maison are helping you out. Quick and professional help from these two.

I encountered a small technical issue, but thanks to Penelope’s patience and incredible kindness, everything was quickly resolved. The customer service is responsive and attentive, which is truly reassuring. I highly recommend this app — it’s outstanding in every way and delivers instant support!