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Customer reviews: Auto DS: AI Dropshipping & POD

Reviews (11,740)

Overall rating
4.9

What Merchants Think

Merchants have diverse opinions about "Auto DS: AI Dropshipping & POD". While many users appreciate the platform's automation features and ease of use, particularly for beginners, some express frustrations over billing issues and unexpected charges. Customer support receives mixed reviews; many commend it for responsiveness, while others criticize the handling of refund requests. Overall, while the app offers substantial utilities for dropshipping and print-on-demand businesses, it seems to have inconsistencies in service and pricing transparency.

Key Strengths

  • Automation of product sourcing, order fulfillment, and inventory management.
  • Easy integration with e-commerce platforms like Shopify.
  • User-friendly interface beneficial for beginners.
  • Comprehensive product data and research tools.
  • Helpful customer support with live chat options.

Common Concerns

  • Unexpected charges and billing discrepancies.
  • Complicated refund process and automatic charges post-cancellation.
  • Issues with product supply numbers and inventory accuracy.
  • High shipping costs and delays.
  • Lack of unique product offerings in certain niches.

Final Thoughts

"Auto DS: AI Dropshipping & POD" offers valuable features that can enhance the efficiency and effectiveness of running a dropshipping business. However, potential users should approach with caution, particularly regarding billing practices and product availability. For those willing to navigate these issues, the app remains a powerful tool for scaling online enterprises.

Gachets

Apr 11, 2024  on Shopify

I was having trouble with the fulfillment and Carlos helped me solve the issue step by step. Great service!

Bonnie & Bailey

Apr 11, 2024  on Shopify

Great app, straightforward and easy to use, fantastic customer service with live chat for all enquiries

Revved Radiance Ltd

Apr 11, 2024  on Shopify

I am very new to dropshipping and e-commerce in general. What I would say is Auto DS makes it very easy to decide WHERE you want to ship TO and WHERE you want to ship FROM. No other provider I have seen does this. They have a really great user-friendly UI and their price point being a bit higher than others I think justifies everything I have seen so far. If you're debating getting into dropshipping I would recommend this store, even if you have not set anything up yet I believe they have a mentor programme to help you get up and running asap.

Framed Life Co.

Apr 11, 2024  on Shopify

Found AUTODS to be so easy to navigate and found them to be so helpful if we got stuck - highly recommended!

Fitch's Coffee & Tea

Apr 11, 2024  on Shopify

Update: I spoke again to FedEx and they reconfirmed that the tracking # provided by AutoDS was not associated with the shipment from my order. FedEx did ask me to have a representative from AutoDS call FedEx directly so FedEx can verify with AutoDS that in fact the tracking # and shipment was not under my name and that it was not delivered to the address on the order. Instead of just telling me it was delivered, all AutoDS has to do to help resolve the issue is to hear for themselves directly from FedEx. Then AutoDS can get with the supplier and figure out what is going on. I am now waiting to see if and when AutoDS do what is right and call FedEx to speak with a representative. I have already spent 3 days trying to resolve where my order was shipped. While the responses from AutoDS staff want to be helpful, and they are pleasant, there seems to be difficulty in actually doing anything to resolve the issue. A fulfillment disaster! Two test orders were shipped to people and addresses unknown. All AutoDS does is respond stating the delivery was confirmed and sent to correct address, yet the shipping confirmation they provide includes an order # that is entirely different from the order number on both my shop and AutoDS dashboard. According to FedEx, the tracking number provided by AutoDS is associated with someone else's name and address, and none of my information is on the shipping label under the tracking number. FedEx does not have any record of my name or address being associated with the tracking number. Somewhere there is a disconnect in matching the tracking # to the correct order and order number. This has happened twice now on the same product being fulfilled by AutoDS. How is it that there are two completely different order numbers? The order number on the AutoDS delivery confirmation sent to me, is not the order number on my AutoDS dashboard, even when removing my store's prefix.

LXRÉ LIFE STYLE

Apr 10, 2024  on Shopify

Auto Dropshipping is the Best Platform I've ever used. Very easy & Simple to work with. Looking Forward to becoming A 6-figure earner using this Platform.

Beaks and Fur

Apr 10, 2024  on Shopify

AutoDS made the start up process very easy and straight forward. The platform is very user friendly and easy to navigate.

Tails Trading Post

Apr 10, 2024  on Shopify

This app is very easy to use and find great products for dropshipping. The interface is fairly intuitive and navigating around is easy. The customer support chat was very helpful. My chat started with the common prompts and links to helpful information but I was quickly able to connect with a human who was able to answer my specific question.

My Store

Apr 10, 2024  on Shopify

JUST FROM THE ADVERT I SEE ON SOCIAL MEDIA, I HAVE ALWAYS KNOWN THAT AUTO-DS IS THE BEST DROP SHIPPING EVER AND WHEN I FINALLY ADDED IT TO MY STORE I SAW BEYOND EASONABLE DOUBT WHY IT WAS SO MUCH SPOKEN ABOUT, AUTO-DS REMAINS THE BST

HomePhoria

Apr 10, 2024  on Shopify

Awesome platform with the greatest customer experience. AutoDS never fails in providing exceptional service and incredible customer care. Would recommend them 11 times out of 10

Simple Print

Apr 09, 2024  on Shopify

getting billed $248 before my free trial was even 2 days in is ridiculous. please cancel that bill as i have already tried to many times. it hasnt gone through yet because i dont even have $248 in my bank. im really stressed out over this and im looking for help. please email me [email protected]

SoleSilk

Apr 09, 2024  on Shopify

These guys have helped me so much with my journey of DS, I would DEF REQ these guys to anyone that is looking for automatic DS.

MunchToys

Apr 09, 2024  on Shopify

Jay assisted me greatly, I was having trouble with some payment issues and she was very caring and showed me how everything should work. It cleared up my problem and now I am back to work on what im doing!

Restylle

Apr 08, 2024  on Shopify

I genuinely recommend this app mostly due to the outstanding customer support. The customer support is good on explaining how to solve issues and has a very quick response time as well they will respond within 24 hours.

FIXED Consulting

Apr 08, 2024  on Shopify

So far so good. I've gotten further along in a day w/ this integration tool than I would have ever managed on my own!

Infinite Allure Gallery

Apr 08, 2024  on Shopify

out of any dropshipping platform I've used, these guys were the first ones to help me out with an order. they truly know that they will succeed if they help me succeed. i just started dropshipping and got my first sale all sorted because of AutoDS professional live chat that quickly took care of the issue i was having. Jay ann was quick to respond and was kind and patient as well.

DreamPalaz

Apr 07, 2024  on Shopify

I would recommend AutoDS to others because it makes it easy for you to import products to your shopify store

CHARMLETS

Apr 07, 2024  on Shopify

I am absolutely delighted with the customer service provided. From the moment I reached out with an issue, they were incredibly responsive and attentive to my needs. What truly sets them apart is their unwavering patience and dedication to resolving any problems that arise. Moreover, their communication throughout the process was exemplary. They kept me informed at every step of the way, providing regular updates on the status of my inquiry and ensuring that I felt supported and valued as a customer. Overall, I am thoroughly impressed with the level of care and attention to detail exhibited by AUTODS's customer service team.

Shop4less

Apr 07, 2024  on Shopify

I would recommend this app to others because if you have an issue, the customer service here is great. Also, it's very simple and easy to use and understand.

Quick Cart Store

Apr 06, 2024  on Shopify

Whit auto Ds the process is seamless ad effficient. the interface is intruitive, allowing me browse through a vast array of products effortylessly.

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