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Customer reviews: Auto DS: AI Dropshipping & POD

AutoDS is a powerful Shopify app designed to automate and simplify dropshipping tasks, from product sourcing to order fulfillment. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their business.

Reviews (11,865)

Overall rating
4.9

What Merchants Think

Merchants have diverse opinions about "Auto DS: AI Dropshipping & POD". While many users appreciate the platform's automation features and ease of use, particularly for beginners, some express frustrations over billing issues and unexpected charges. Customer support receives mixed reviews; many commend it for responsiveness, while others criticize the handling of refund requests. Overall, while the app offers substantial utilities for dropshipping and print-on-demand businesses, it seems to have inconsistencies in service and pricing transparency.

Key Strengths

  • Automation of product sourcing, order fulfillment, and inventory management.
  • Easy integration with e-commerce platforms like Shopify.
  • User-friendly interface beneficial for beginners.
  • Comprehensive product data and research tools.
  • Helpful customer support with live chat options.

Common Concerns

  • Unexpected charges and billing discrepancies.
  • Complicated refund process and automatic charges post-cancellation.
  • Issues with product supply numbers and inventory accuracy.
  • High shipping costs and delays.
  • Lack of unique product offerings in certain niches.

Final Thoughts

"Auto DS: AI Dropshipping & POD" offers valuable features that can enhance the efficiency and effectiveness of running a dropshipping business. However, potential users should approach with caution, particularly regarding billing practices and product availability. For those willing to navigate these issues, the app remains a powerful tool for scaling online enterprises.

The Furry Tribe

Jun 30, 2024  on Shopify

Update 2 July 2024: reported issue 2 weeks ago and have not received any real response to my issue. Not what the issue is or when it will be resolved. Today I was informed they can't re-generate the issue because the product used to report the issue was deleted on the 23rd June. Ignoring the fact that 5 products have been added with the exact same problem. Customer service team is friendly, but the quality and speed of resolving the issue is non exiting. 22 June 2024: The online customer service have been very helpful in assisting me with my issue (reported 18th June). It is not resolved yet, so I have been unable to test AutoDS completely, but 5-stars to the support team.

Noble and Rebel

Jun 29, 2024  on Shopify

so far seems a complete app with lots of products and easy to navigate menus. Additional comes with a tutorial that actually helps to get a clue how to move forward.

DreamSync

Jun 29, 2024  on Shopify

The navigation is very simple and categorized well. Built in tips, messages, and help to solve any uncertain issues. Very user friendly and upfront.

My Store

Jun 29, 2024  on Shopify

I was very nervous at first with using a new Shopify supplier but Auto DS has shown me I can trust them and the customer service is amazing they have your back and if you need help they are always there. They are very sweet and respectful. Ever since I have been using Auto DS I have not had a problem. Thank you!

My Store

Jun 29, 2024  on Shopify

Me parece una aplicacion funcional, clara y fiable, la he descargado por multiples recomendaciones de amigos mios.

My Store

Jun 29, 2024  on Shopify

Apparently, mentorship is not a priority! According to their reply when I asked a question for a mentor. I can't attach a screenshot of their email in the review but below is the link to the screenshot. I suggest not advertise mentorship advice if you can't offer it. https://drive.google.com/file/d/1xyTkolyS_dqhXtFvXsxoB21vJfkwOp85/view?usp=sharing The tracking is not update. Sometimes, it updates the tracking on time, sometime it doesn't. When I asked why, they got back to me after 3 days. Given the short shipping window for tiktok and amazon, that's too late.

Inthemiddle

Jun 29, 2024  on Shopify

I would recommend ds due to its streamline approach to simplifying the process making it quick and easy to use they keep track of inventory and handle orders and processing for you

Infame

Jun 29, 2024  on Shopify

AutoDS has been a game-changer for my dropshipping business. It automates tedious tasks, keeps inventory up-to-date, and integrates seamlessly with my store. Highly recommend it for anyone looking to scale their e-commerce operations!

Pomme Rainette

Jun 28, 2024  on Shopify

Excellent customer service. Nothing to say. Fast assistance and response within 24 hours. I totally recommend it. thank you AUTO DS

Elevate Sports

Jun 28, 2024  on Shopify

I think this app is really good and think it can help with the tools needed to be successful in Dropshipping

My Store

Jun 28, 2024  on Shopify

Auto DS has made dropshipping so easy and it is such an accessible platform to use. Would highly recommend to anyone who is interested in dropshipping.

MIGHTY-SKY

Jun 28, 2024  on Shopify

I love this tool so much! Auto-DS is a fantastic way to save time and effort while you’re dropshipping. It’s a very quick and efficient software and super easy to set up, especially if you watch their YouTube channel, which is very helpful. If you’re dropshipping, I highly recommend Auto-DS to my friends.

My Store

Jun 28, 2024  on Shopify

AutoDS has been a lifesaver for a dropshipping newbie like me. Its user-friendly interface and automation features simplify everything, from importing products to managing orders. Plus, excellent customer support makes it a reliable and cost-effective choice. Highly recommended!

Paradise Kids Haven

Jun 28, 2024  on Shopify

I love that Auto DS offers automation for order fulfillment and integrates suppliers, saving me from the hassle of searching for suppliers from scratch.

Lifestyle Travel Trading

Jun 28, 2024  on Shopify

I am so disapointed. After looking at the product description and what it can deliver i found it to be not as clear cut. I opted for the Starter Plan 500 - allowing access to all the great tools of automation and AI etc. I discovered quickly it was not easy to use. I had several chats with Agents and they mainly provided links - no clear approach which other Apps have. I am completly redoing my store, removing products and adding new ones. Auto DS pulled all sorts of old product over. I asked how to delete and resynched to get what was on my store. I had had to remap them. Some pulled easily and other did not. Meaning I had to select each variant before it would move to products. Today I had my first order through on Auto DS - I have only 17 products loaded now and another similar amount in drafts for me to work on. The product sold I did not map as the mapping names were long and i could not see all in the drop down. I pulled this across as new product and then got an error that I was over my allocation. The plan is 500 products so how can that be. I only have 17 products loaded. The agent told me yes you are over you have 500 variants. Sorry Products do not equal variants. If with 17 products already more than 15 variants -many of my products have multiple variants. He said you need to upgrade to the next level. Already it is not cheap. I said that is deceptive as clearly says 500 products. No other App has sold that way. I would need to go way into a highetr level paying hundreds of dollars a month. I set up Automation as I thought this would save me time, only to find the first order rejected as insufficient funds. What, I have a good account - but this was not with the supplier, but this automation needed paid credits on top. I clicked and it was asking for $79 for another set of credits. I am truely amazed - it looks a great product but these levels of costs would only be for big players, i would lose money if I stayed using Auto DS with my products and variants. I am sorry but I think this is deceptive pricing.

C-sons528

Jun 28, 2024  on Shopify

I was having issues with my products not shipping. Michelle at Auto DS is making sure the products are being shipped. And gave me insight to why the items did not ship before when ordered. Her response time was lightening fast. Thanks Michelle for saving my stores reputation!!!!!

MyWavesVinly™

Jun 28, 2024  on Shopify

They are the best! I like their support team and super fast response. Everyone is accommodating and ready to assist. I recommend them 100 %. Thank you guys, you are the best.

Handy Trends Central

Jun 28, 2024  on Shopify

Carlos was amazing and quick to handle my questions! I would love to get him every time I have a situation! Thanks again Carlos

Nexus

Jun 28, 2024  on Shopify

Auto DS: US Dropshipping & POD is a robust and comprehensive tool for anyone aiming to succeed in dropshipping and print-on-demand. Its extensive automation features, supplier integration, and user-friendly interface make it a valuable asset for both newcomers and experienced entrepreneurs. I love it

Keneca

Jun 27, 2024  on Shopify

AutoDS is a very good supplier and their team has helped me a lot with any problems along the way. 100% recommend.

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