Reviews: Auction Today

Customer reviews: Auction Today

Reviews (209)

Overall rating

4.8

5

95
4

5
3
2
1

5

What Merchants Think

The general feedback from merchants using the "Auction Today" app highlights a largely positive experience. Users appreciate the app's functionality and the support team, with many reviewers mentioning the efficient and patient customer service, particularly from team members like Sam and Shakil. Despite a few challenges with initial setup and some feature limitations, the app is well-received for its capability to facilitate auctions on Shopify with ease.

Key Strengths

Excellent and responsive customer service, especially mentioned are Sam and Shakil.
User-friendly interface that is easy to install and use.
Ability to customize auctions and flexibility to meet specific business needs.
Quick setup and efficient problem resolution by the support team.
Detailed support, including assistance with technical issues and feature implementations.

Common Concerns

Some features are still under development, leading to occasional bugs.
Reports of confusion among customers regarding bidding processes and auction increments.
Issues with automatic bidding not functioning as expected.
Concerns about the need for more automatic and basic features in lower subscription plans.
A few mentions of customer support being unresponsive at times.

Final Thoughts

"Auction Today" is a highly regarded app for running auctions on Shopify, praised mainly for its exceptional customer support and user-friendly design. While there are areas needing improvement, particularly in feature execution and support responsiveness, the overall positive reviews suggest that with continual development and support enhancements, "Auction Today" will continue to be a valuable tool for e-commerce merchants seeking robust auction functionality.

Honey Bee Mine

Jun 11, 2025 on Shopify

Responsive and helpful. They answered my questions and everything was resolved quickly! Thank you!

Pronto Flowers

Jun 04, 2025 on Shopify

Tansy was very helpful! A+ got our auction working very quickly

Lynn’s Discounts

May 31, 2025 on Shopify

Sam and the rest of the staff are amazing when it comes to support for their app. This allows us to really use it to the maximum potential. I recommend this app to everyone! App 9 out of 10 Support team 10 out of 10!

Hoodbutch Studios

May 26, 2025 on Shopify

Tansy was awesome! Thanks so much. Great help!

Tembo Collection

May 25, 2025 on Shopify

Easy setup, their support was very good at helping set this up.

Gasharu Coffee

May 22, 2025 on Shopify

I faced several issues while setting up the app, but I reached out to the support team and Tancy did a great job assisting me. She even resolved some problems that required coding work. Her support was extremely helpful. Thank you, Tancy and team!

Wolfi's

May 22, 2025 on Shopify

Big thanks to Tansy for her incredible support with the app customization! She’s not only amazing at what she does but also incredibly patient throughout the process. Her attention to detail and willingness to go the extra mile made everything smooth and stress-free. Truly appreciate her help!

Poke MZT

May 12, 2025 on Shopify

Amazing App and Sam from Customer support is great, extremely fast attention

Haultron | Only Good Energy

May 10, 2025 on Shopify

Great and Speedy help from Tansy during setup

Creative Card World

May 09, 2025 on Shopify

Tried the other apps and this one is just perfect for auctions! Has all of the features you need!

Fear Not Tarantulas, Inc.

May 08, 2025 on Shopify

I am new to the app so this is actually to rate Sam for the amazing customer service he provided today helping me get it set up on our website. The chat was excellent and he was able to help with all my concerns within minutes.

Electric Deals

May 08, 2025 on Shopify

App is running well. Customer support was easy to access and very prompt. Would recommend

Curious Plant Killer

May 06, 2025 on Shopify

So far it works as intended and was easy to set up. Support was very quick to respond and answered all my questions :)

Soundgas

Apr 29, 2025 on Shopify

Mack was super helpful, knowledgeable and courteous when I reached out for assistance with the app today. He resolved my issue in no time. Thanks

Koi Direct

Apr 28, 2025 on Shopify

Up and beyond helpful

Sydney Roosters Foundation Shop

Apr 13, 2025 on Shopify

Tansy was very helpful with alll my requests. Thank you!!

Approved Textiles

Apr 08, 2025 on Shopify

Amazing customer service!

Tech Tread

Apr 08, 2025 on Shopify

VINOSAS

Apr 07, 2025 on Shopify

This app works great and the support is A+++!! For each problem they have a solution and they will fix it very fast. I'm very happy with this app! Thank you!

AJ Sports

Apr 02, 2025 on Shopify

Helpful and Quick