Reviews: Auction Today

Customer reviews: Auction Today

Reviews (223)

Overall rating

4.7

5

73
4

5
3
2
1

5

What Merchants Think

The general feedback from merchants using the "Auction Today" app highlights a largely positive experience. Users appreciate the app's functionality and the support team, with many reviewers mentioning the efficient and patient customer service, particularly from team members like Sam and Shakil. Despite a few challenges with initial setup and some feature limitations, the app is well-received for its capability to facilitate auctions on Shopify with ease.

Key Strengths

Excellent and responsive customer service, especially mentioned are Sam and Shakil.
User-friendly interface that is easy to install and use.
Ability to customize auctions and flexibility to meet specific business needs.
Quick setup and efficient problem resolution by the support team.
Detailed support, including assistance with technical issues and feature implementations.

Common Concerns

Some features are still under development, leading to occasional bugs.
Reports of confusion among customers regarding bidding processes and auction increments.
Issues with automatic bidding not functioning as expected.
Concerns about the need for more automatic and basic features in lower subscription plans.
A few mentions of customer support being unresponsive at times.

Final Thoughts

"Auction Today" is a highly regarded app for running auctions on Shopify, praised mainly for its exceptional customer support and user-friendly design. While there are areas needing improvement, particularly in feature execution and support responsiveness, the overall positive reviews suggest that with continual development and support enhancements, "Auction Today" will continue to be a valuable tool for e-commerce merchants seeking robust auction functionality.

Hall of Fame Collection

Mar 21, 2025 on Shopify

my man sam was an absolute master at helping me

Extratime

Mar 12, 2025 on Shopify

Very easy to use and very kind Advisors. Thanks Sam!

Goods to your Door

Feb 23, 2025 on Shopify

I am still in the early stages of using the app but when I ran into a technical issue. Sam from live chat walked me through it and helped immensely. I have a lot of faith in using this app going forward!

Cornbred Corals

Feb 20, 2025 on Shopify

I did a live chat with Tansy and she helped me figure out how to use the app to best suit our needs. She was very responsive and knowledgable. Thank you Tansy!

Infinity Forge

Feb 19, 2025 on Shopify

Fast response and great support!

Passionflix

Feb 03, 2025 on Shopify

We had some issues making our auction live at first but their customer service is pretty fast. They have been able to help us get exactly what we wanted from our auctions. Overall, great app and we will use it again.

S.I. Originals

Feb 03, 2025 on Shopify

Does what is has to do, some issues with the widget showing up, but support was quick to help and fix it.

Vintage Verstas

Jan 30, 2025 on Shopify

Great customer service! T: Mr Verstas, Finland

Shirley's Wig Shoppe

Jan 30, 2025 on Shopify

Looks like this is going to be a great app. Makes running auctions on my website so much easier than what I had been doing. I had some issues setting up the first auction but Tansy did a super job helping me get things right!

Gallery1988

Jan 20, 2025 on Shopify

This app was easy to install. I had several questions for the developer and Sam respond immediately. Customer service has been wonderful. I would definitely recommend this app! Very happy.

Western NY Sports Cards

Jan 18, 2025 on Shopify

Awesome support!

Vivo Vintage

Jan 15, 2025 on Shopify

Nice

Ishin Altare

Jan 15, 2025 on Shopify

Absolutely an excellent app! We receive quick responses to all our questions, and custom developments tailored to our needs are implemented rapidly. Most importantly, it features an easy-to-use interface with a simple design and great potential for further improvement. Keep up the great work!

Chess.com

Jan 13, 2025 on Shopify

Sam was a great help, I had some trouble using the app and he sorted it out for me in a very quick manner!

Gradient Photo Gallery

Jan 03, 2025 on Shopify

Good plugin for auction feature.

Dreizack

Dec 22, 2024 on Shopify

Sam did an incredible job helping me fixing my issue. Not only that, he even fixed problems i havent had on my list yet (for example remove the sticky add to cart for the product auction page Product). Amazing job!

PTAG - Industrial Surplus

Dec 18, 2024 on Shopify

Sam was incredibly helpful and was able to help me with the questions that I had! Wonderful experience

Zorro Lighters

Dec 16, 2024 on Shopify

Excellent Support answered all our questions and fixed all our store , Great app to use .

acceptusrecords.fi

Dec 11, 2024 on Shopify

Excellent support, works even on weekends evening. Really fast and professional response.

Sweets Crafts and Fine Art

Dec 10, 2024 on Shopify

Awesome help. My first time doing an addiction. Sam was so helpful and patient!