Not only the app doesn't have so many necessary options, but also it has the most awful support team through our store apps. When we asked for more options that the app must have, they called us rude. I had such a bad experience to continue paying for this app.

Took the time to adjust all settings and setup an auction and it just never added the auction to the listing despite activating the app on the theme. Chat was unresponsive. Waste of time.

We were excited to use this app because of the reviews. Customer support is non-existent. Seems not to work with Shopify 2.0. Looking at other apps.

I changed my 0 to a 4 and gave these people another chance. I was dumb for giving them a chance. 0 is what they are. The automatic bidding didn't work. Costumers were confused about how to bid with a 2 bid option. Totally confusing. I had the bid increment set to 10 percent. That didn't work. Customers could bid in 10 cent increments. It kept the prices really low and I gave things away. Customers got frustrated with all the problems and gave up. Another business owner bought up all the stuff at 99 cents or 1.09. The auction ended on a sunday and I used the live chat all day. They responded they would look into it and never got back to me. Then the auctions were supposed to end at 10pm. They never ended, they were stuck in a 5 minute extention loop. I had to manually end 225 auctions and declared a winner. It took me 2 hours. Customers that won multiple things said there was no way to pay for them as a group, so the customer that won 80 auctions paid for them one at a time and told me to credit him back on each auction for the shipping. 2 hours of work to lose $500. If you want to auction your stuff, take your stuff and throw it in the dumpster before you use this app. I called people that left positive reviews and none of them were using it? So why did they leave rave reviews?????????????? I think they pushed people hard to leave positive reviews. They told me they had 1000s of users doing $$$$$$$$ but they could not show me one auction that was live. They could not send me to 1 link. They claim to have different people and "Teams" of people, but I think its one guy. I think they had good intentions, but it doesn't work. Shopify is to blame for allowing this app to be in the store.

I experienced significant issues with this app, leading to two instances where it disrupted my store's functionality. The mobile interface freezes when attempting to access features not included in my subscription plan. Furthermore, the starter plan, priced at $9/month, lacks automation for basic tasks, relegating even email notifications to a "premium" feature. My encounters with customer service were particularly disappointing. Their responses felt dismissive and unhelpful, leaving me with the impression that my concerns were an inconvenience rather than valid issues needing resolution.