Taranker.Com Logo
BookX— Appointment Booking App logo

Customer reviews: BookX— Appointment Booking App

Develop by Logbase

Reviews (293)

Overall rating
4.9

What Merchants Think

Merchants generally find "Appointment Booking — Bookeasy" to be a useful and efficient tool for managing bookings and appointments through their e-commerce platforms. Many have praised its functionality and seamless integration with various systems like Google Calendar. The app is noted for being particularly beneficial to businesses that depend on scheduling services. Enthusiastic reviews often highlight exemplary customer service as a significant contributor to their positive experience.

Key Strengths

  • Exceptional customer service with quick responses and effective problem-solving.
  • User-friendly and easy to navigate interface.
  • Customizable features that cater to individual business needs.
  • Seamless integration with Google Calendar and other platforms.
  • Free to use, offering functionalities similar to paid competitors.

Common Concerns

  • Some merchants encountered issues with app stability and critical feature gaps for specific business models.
  • A few users reported challenges in setting up the application due to layout complexities.
  • Lack of live chat support in some instances, leading to delayed issue resolution through email.
  • Negative experiences with harassment after leaving critical reviews were mentioned.

Final Thoughts

Overall, "Appointment Booking — Bookeasy" receives positive feedback for its practical features and stellar customer service, making it a valuable tool for businesses requiring appointment scheduling capabilities. While excellent for many merchants, potential users should be aware of some reported limitations and occasional challenges with setup and support response times. With its broad functionality and free access, it stands as a competitive option in the market.

Favourites Store

Apr 16, 2024  on Shopify

Fast and very helpful support!

KMJDUA

Apr 15, 2024  on Shopify

When there are problems with product use, customer service will respond promptly and actively

Roderer Shoe Center

Apr 11, 2024  on Shopify

Very helpful and does what I need it to do :)

Roses 1,2,3, Facial, Hair Spa

Apr 10, 2024  on Shopify

Excellent! The app is free and the customer service is exceptional with very quick responses. Thank you :)

Healing Hands Oasis

Apr 10, 2024  on Shopify

Rahul & Febin were very helpful in showing me how to successfully navigate the app for my business needs. I love how simple yet dynamic this app is.

Occultedge( Support Parters of Orion edutech India)

Apr 08, 2024  on Shopify

Rahul is a very good service specialist . God bless him . wonderful app !!

Good For The Soul Holistics

Apr 08, 2024  on Shopify

Febin was very help. He explained perfectly. He went slowly at my own pace. Offered a lot of further help after the call. Sign posted me to the help links

Kallisto

Apr 05, 2024  on Shopify

Great customer service and easy to use

spiritualoracle

Apr 04, 2024  on Shopify

I recently had the opportunity to use the Bookeasy app on my Shopify store. The app is an exceptional tool that seamlessly combines the functionalities of Calendly and Google Forms. It auto-generates Google Meet links, which are sent both to me and my clients, making virtual appointments hassle-free. Moreover, the app brilliantly organizes all the form data on an easily accessible dashboard. If needed, I can export all the data, which is a feature that adds tremendous value to my business operations. A special mention must be made of Kavishan, who provided outstanding assistance during my interaction with him. Also, this brilliant app is available absolutely free! Thank you to the creators of Bookeasy!

Lotjez

Apr 04, 2024  on Shopify

Nice help from Rahul for the setup in Shopify! Aangenaam en snel geholpen!. Thanks

AWS TradeShop

Apr 04, 2024  on Shopify

Straight forward scheduling and quite functional. Very helpful support staff!

Taos Wools Festival

Apr 02, 2024  on Shopify

The support person- Kavishan, was extremely helpful! I highly reccommend a Zoom chat with him if you have a questions and need help.

Psychi

Apr 02, 2024  on Shopify

This is a great app. Rahul was excellent in helping me set everything up.

HABITS Tarot

Apr 01, 2024  on Shopify

Siva was such a big help! I asked for assistance barely knew how to explain and he knew how help get me moving forward. I really appreciate him. He was there in seconds after I submitted my question to chat. Again, thank you! I really do like this service and the customer care made it even better.

CGA Coaching

Mar 31, 2024  on Shopify

Great app, allowed me to setup functionality for multi-day bookings for a football camp (so hard to find something that worked) The customer service team are also INCREDIBLE, have been able to solve every request I asked (Janani - thank you)

The Antler House

Mar 30, 2024  on Shopify

Rahul was wonderful help - quick response time. The app is streamline and easy to use. I’m able to do many customizations and I really like the booking page look.

CULTUREShrooms

Mar 29, 2024  on Shopify

Siva and the team was extremely helpful. The app sometimes take a little bit of set up to implement due to all the different themes out there, but with one zoom call, they walked me through everything, and its now working great. The team is very friendly and a joy to work with. 100% recommend.

Lume Supply

Mar 28, 2024  on Shopify

The customer service I received from Rahul was AWESOME! This app is super easy to use and we found all of the functionality we needed to operate our new business! Thanks guys!

The Spot Network

Mar 27, 2024  on Shopify

Rahul was a great help, very professional and well knowledged, he sorted my problem immediately and took the time to explain and guide me properly. 100% would recommend the service for their quick and unmatched customer care.

Floral Preservation Brisbane

Mar 25, 2024  on Shopify

the help was amazing, Rahul was so lovely and knowledable. Nothing was too much trouble

Scroll to Top