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Reviews (290)
What Merchants Think
Merchants generally find "Appointment Booking — Bookeasy" to be a useful and efficient tool for managing bookings and appointments through their e-commerce platforms. Many have praised its functionality and seamless integration with various systems like Google Calendar. The app is noted for being particularly beneficial to businesses that depend on scheduling services. Enthusiastic reviews often highlight exemplary customer service as a significant contributor to their positive experience.
Key Strengths
- Exceptional customer service with quick responses and effective problem-solving.
- User-friendly and easy to navigate interface.
- Customizable features that cater to individual business needs.
- Seamless integration with Google Calendar and other platforms.
- Free to use, offering functionalities similar to paid competitors.
Common Concerns
- Some merchants encountered issues with app stability and critical feature gaps for specific business models.
- A few users reported challenges in setting up the application due to layout complexities.
- Lack of live chat support in some instances, leading to delayed issue resolution through email.
- Negative experiences with harassment after leaving critical reviews were mentioned.
Final Thoughts
Overall, "Appointment Booking — Bookeasy" receives positive feedback for its practical features and stellar customer service, making it a valuable tool for businesses requiring appointment scheduling capabilities. While excellent for many merchants, potential users should be aware of some reported limitations and occasional challenges with setup and support response times. With its broad functionality and free access, it stands as a competitive option in the market.