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Customer reviews: BookX— Appointment Booking App

Develop by Shopify

Reviews (419)

Overall rating
4.9

What Merchants Think

Merchants generally find "Appointment Booking — Bookeasy" to be a useful and efficient tool for managing bookings and appointments through their e-commerce platforms. Many have praised its functionality and seamless integration with various systems like Google Calendar. The app is noted for being particularly beneficial to businesses that depend on scheduling services. Enthusiastic reviews often highlight exemplary customer service as a significant contributor to their positive experience.

Key Strengths

  • Exceptional customer service with quick responses and effective problem-solving.
  • User-friendly and easy to navigate interface.
  • Customizable features that cater to individual business needs.
  • Seamless integration with Google Calendar and other platforms.
  • Free to use, offering functionalities similar to paid competitors.

Common Concerns

  • Some merchants encountered issues with app stability and critical feature gaps for specific business models.
  • A few users reported challenges in setting up the application due to layout complexities.
  • Lack of live chat support in some instances, leading to delayed issue resolution through email.
  • Negative experiences with harassment after leaving critical reviews were mentioned.

Final Thoughts

Overall, "Appointment Booking — Bookeasy" receives positive feedback for its practical features and stellar customer service, making it a valuable tool for businesses requiring appointment scheduling capabilities. While excellent for many merchants, potential users should be aware of some reported limitations and occasional challenges with setup and support response times. With its broad functionality and free access, it stands as a competitive option in the market.

Doll & Dollhouse

Oct 05, 2025  on Shopify

This calendar app has the most amount of features of any free calendar app that I have explored. The cx team is also SUPER FAST to respond and very professional, kind, and helpful. So happy to have found this app!

Sharktrikes

Oct 03, 2025  on Shopify

Easy to install and great customer support! We have just installed the app and tested it. I'll check back how it performed later. Pragatheesh was very helpful and fast to work with.

Zifto

Oct 03, 2025  on Shopify

perfect solution for e-comerce , best available in market, and also want to add , there team has been great help in setting every thing up ( specialy - Durkesh Ji for setup )

R A N G O L Y

Oct 01, 2025  on Shopify

Pragatheesh is the best online assistant I have ever had. Very patient and super helpful! Only for him it is worth it to continue using BookX

RAS AUTO

Sep 30, 2025  on Shopify

It’s a very good service , good help with Nithish

Blomma Beauty

Sep 26, 2025  on Shopify

Great support from Vindira! Answered all my questions and most of them the app can cope with so looking forward to getting set up and using it for my business

Suksivire

Sep 26, 2025  on Shopify

Great customer service and a great flexible app. Nithish when contacted helped a lot and fixed all the minor issues we had

The Fade Masters

Sep 23, 2025  on Shopify

Easy and convenient to use. Thankyou Nithish for the super fast assist and service.

EP:Tummers

Sep 22, 2025  on Shopify

Really good help from Nithish Kumar! He explained everything really well and took all the time. 5 stars! :)

Craftables

Sep 20, 2025  on Shopify

Trialling at the moment, had a question regarding multiple classes for a singe event which support staff promptly walked me through solving, very happy with product and likely will sign up.

Portugal Tailored Tours

Sep 18, 2025  on Shopify

The app is perfect for letting customers book time and date slots. Easy to use and when i had a problem (which was my own stupidity!) Pragatheesh helped me very quickly and proffesionally.

Rural Roamers

Sep 15, 2025  on Shopify

ABELONE WILHELMSEN

Sep 13, 2025  on Shopify

Thanks for the big help! Such a patience assistent! I am ready to get the first bookings in my store!

Wild Horse Brewing Co

Sep 11, 2025  on Shopify

Duftkunsthandlung

Sep 10, 2025  on Shopify

Kostengünstige Lösung für einfache Terminbuch-Integration. Sehr guter Kundenservice.

GiftyKitty

Sep 09, 2025  on Shopify

Great app, easy to configure, easy to use with a beautiful and clean interface. Best customer support that make sure everything is setup right and works so you know for sure you are good to go. They even changed the calendar & buttons colors to match my website purrfectly! BookX gets 6 stars from me Clody Cates at GiftyKitty.com

Professor Plums

Sep 09, 2025  on Shopify

Fantastic

Le Vigne Di Silvia

Sep 06, 2025  on Shopify

Velour & Vine

Sep 05, 2025  on Shopify

Super easy to put together. Customer support is extremely helpful and attentive as well.

My Store

Sep 01, 2025  on Shopify

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