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Customer reviews: Appointment Booking — Bookeasy

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Reviews (308)

Overall rating
4.9

What Merchants Think

Merchants generally find "Appointment Booking — Bookeasy" to be a useful and efficient tool for managing bookings and appointments through their e-commerce platforms. Many have praised its functionality and seamless integration with various systems like Google Calendar. The app is noted for being particularly beneficial to businesses that depend on scheduling services. Enthusiastic reviews often highlight exemplary customer service as a significant contributor to their positive experience.

Key Strengths

  • Exceptional customer service with quick responses and effective problem-solving.
  • User-friendly and easy to navigate interface.
  • Customizable features that cater to individual business needs.
  • Seamless integration with Google Calendar and other platforms.
  • Free to use, offering functionalities similar to paid competitors.

Common Concerns

  • Some merchants encountered issues with app stability and critical feature gaps for specific business models.
  • A few users reported challenges in setting up the application due to layout complexities.
  • Lack of live chat support in some instances, leading to delayed issue resolution through email.
  • Negative experiences with harassment after leaving critical reviews were mentioned.

Final Thoughts

Overall, "Appointment Booking — Bookeasy" receives positive feedback for its practical features and stellar customer service, making it a valuable tool for businesses requiring appointment scheduling capabilities. While excellent for many merchants, potential users should be aware of some reported limitations and occasional challenges with setup and support response times. With its broad functionality and free access, it stands as a competitive option in the market.

Pilates & Beyond With Zaineb ali co

Sep 25, 2024  on Shopify

Rahul has given me a best support and assist for the bookeasy plugin.

Northcote Pottery Supplies

Sep 23, 2024  on Shopify

I got some issues with the app & had to schedule a consultation. Rahul was very helpful with helping me navigating & fixing the issues. The app is relatively easy to use and effective for my store.

新しい沖縄の観光

Sep 22, 2024  on Shopify

The operator supported me very kindly and I could solve the issue immediately.

Ben's Auto Decor

Sep 19, 2024  on Shopify

Customer service was quick to respond and extremely helpful

Archimede Insegna

Sep 19, 2024  on Shopify

Fabin was very professional and answered all the questions clearly. Excellent assistance.

ESIHA

Sep 18, 2024  on Shopify

I had a very specific request and reached out via chat to see if my booking feature could be embedded on a page rather than linked to a block on the landing page. Annie was able to help create what I was looking for making it convenient for me to share with only those that need the link to the page. Annie was so easy to work with and very thorough in understanding my vision and what our needs are as a non-profit Youth Hockey League. Very quick to respond and make things happen. The app is pretty easy and straight forward to use as well. Another PLUS!

Golf Park Hobart

Sep 18, 2024  on Shopify

Rahul was very helpful with my request and provided a very quick solution

Kaffeerösterei Lapuzia

Sep 17, 2024  on Shopify

Tolle App, guter Support. Die haben sofort reagiert und mir umgehend geholfen. Die App macht genau das was ich brauche. Empfehlung!

EVBits

Sep 15, 2024  on Shopify

This is a great app. Support are very quick and helpful

新しい沖縄の観光

Sep 15, 2024  on Shopify

Customer service operator helped me very quickly.

Traffic Control Licences

Sep 11, 2024  on Shopify

Annie was wonderful to deal with. I installed the app pretty seamlessly, though there were a few customisations that i wanted to take place on the store. After a call with Annie, she quickly opened a ticket for the tech team to action my requests and edit the booking flow to be as per my request. Really appreciate the effort the team went to :)

Relentless Fitness Gym PH

Sep 03, 2024  on Shopify

Thanks for the quick response and good customer service!

Hunter Candles

Sep 02, 2024  on Shopify

great service!

Grand Prix Dance

Aug 27, 2024  on Shopify

Brilliant support from Febin, who've helped us bring a better UX for our website and customers.

Daisy Magazine India

Aug 27, 2024  on Shopify

Exactly what we needed ... This is a gem of an application if you are adding a rental service in your store .. Furthermore , the customer service is sooo good..The agent Siddharth helped me whenever i needed solutions. Thumbs up!!

DOO.NAIL

Aug 27, 2024  on Shopify

Rahul is really helpful and resolved my problems with the scheduling button really fast. Would recommend anyone who wants to integrate a booking system into their website.

Manuel Gallardo

Aug 25, 2024  on Shopify

I have been using Bookeasy for 1 week, but the technical support has been wonderful. I was looking for an app that would allow me to use line item properties alongside bookings and this one has been everything I dreamed of. Shoutout to Rahul and Kavishan for being my best store collaborators.

Pink Cosmetics

Aug 25, 2024  on Shopify

This app has changed my life, so simple and I just get consultations booked effotlessly, I just check my diary the night before and its all done - Siva, was a great help, I needed to check that my google calender was auto pulling my appointment through and he was super efficient.

Health and Wealth Society

Aug 23, 2024  on Shopify

Very Helpful

Amouret Fine Jewelry

Aug 19, 2024  on Shopify

Sudhan was awesome helping me customize the app. Very quickly resolved the issues right on a zoom call!

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