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Customer reviews: Appointment Booking — Bookeasy

Develop by Logbase
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Reviews (308)

Overall rating
4.9

What Merchants Think

Merchants generally find "Appointment Booking — Bookeasy" to be a useful and efficient tool for managing bookings and appointments through their e-commerce platforms. Many have praised its functionality and seamless integration with various systems like Google Calendar. The app is noted for being particularly beneficial to businesses that depend on scheduling services. Enthusiastic reviews often highlight exemplary customer service as a significant contributor to their positive experience.

Key Strengths

  • Exceptional customer service with quick responses and effective problem-solving.
  • User-friendly and easy to navigate interface.
  • Customizable features that cater to individual business needs.
  • Seamless integration with Google Calendar and other platforms.
  • Free to use, offering functionalities similar to paid competitors.

Common Concerns

  • Some merchants encountered issues with app stability and critical feature gaps for specific business models.
  • A few users reported challenges in setting up the application due to layout complexities.
  • Lack of live chat support in some instances, leading to delayed issue resolution through email.
  • Negative experiences with harassment after leaving critical reviews were mentioned.

Final Thoughts

Overall, "Appointment Booking — Bookeasy" receives positive feedback for its practical features and stellar customer service, making it a valuable tool for businesses requiring appointment scheduling capabilities. While excellent for many merchants, potential users should be aware of some reported limitations and occasional challenges with setup and support response times. With its broad functionality and free access, it stands as a competitive option in the market.

zadbajopompe.pl

Jan 08, 2025  on Shopify

Febin help me so much. Thank you for your help!

Bord aan Tafel

Jan 08, 2025  on Shopify

Ze zijn erg vriendelijk en snel met helpen

Insideya Golf

Jan 07, 2025  on Shopify

App is easy to navigate and use. Super helpful and fast support team.

Lil Shop of Light & Love

Dec 30, 2024  on Shopify

This app is amazing, so easy, and the team is so responsive! I keep thinking it's too good to be true, but I think finding it was just good karma! Thank you BookEasy team!! :)

Shique Hair & Beauty

Dec 15, 2024  on Shopify

Rahul was very professional and provided me with a quick solution to my question about creating appointments. This was very helpful. Thank you!

Hair & Soul Wellness Hub

Dec 10, 2024  on Shopify

I wanted to take a moment to share my positive experience. It’s user-friendly and has made my tasks much easier! I also want to thank Annie for the exceptional service. She was attentive, professional, and truly went above and beyond to ensure everything was set up perfectly. Her support made the entire process seamless.

Virtual Heroes HQ

Dec 09, 2024  on Shopify

Easy to use and good customer service from ANNIE

Hope Bike Rental

Dec 02, 2024  on Shopify

Wonderful app and support from Rahul. Must have in Shopify.

CHOE

Nov 26, 2024  on Shopify

Amazing service!!!! So many options!

Flawless Beauty NY

Nov 20, 2024  on Shopify

Support is fast via chat. They really help on the backend.

Geneviève's

Nov 19, 2024  on Shopify

Sudhan ravi was absolutely amazing!!!! He is an incredible problem solver, patient, and very attentive to details. Will work with them again in the future.

E-Motion Tracks

Nov 19, 2024  on Shopify

Perfect support, it took 2 minutes and i got a support with all the solutions! Great company

Studio Calanthe

Nov 18, 2024  on Shopify

So supportive customer service, I got the help I needed instantly! Highly recommend!

Valetrip

Nov 18, 2024  on Shopify

Very good app. very useful

My Store

Nov 14, 2024  on Shopify

Janani was an excellent provider helping me figure out everything in quick time. She got me sorted in ten minutes sweetly. With her help, my Bookeasy setup is up and running flawlessly, and I am pretty confident with managing my bookings. Janani provided exemplary customer service; certainly a five-star rating from me. Highly recommend!

Major Kee's Collection

Nov 14, 2024  on Shopify

Got on a call with Sudhan Ravi to assist with setup for the Bookeasy application. Sudhan was super helpful and knowledgable of how to resolve my issue. I was able to get it resolved in a timely manner and also, was able to setup my appointments. Thank you for you help! I really appreciate it and look forward to using the app!

Ira Light

Nov 06, 2024  on Shopify

I love this Shopify tool! BookEasy has been a huge help for my business, seamlessly managing all my bookings. The customer service is exceptional—always so responsive and willing to help with adjustments and improvements to my settings. Special thanks to Rahul for his dedication and support! This app is super useful, and I couldn’t recommend it more. Thank you, BookEasy team!

Where Angels Whisper

Nov 05, 2024  on Shopify

The customer service experience was excellent when I asked about integration with Zoom. Very helpful and professional. Thank you.

Safetyonboard.ae

Nov 05, 2024  on Shopify

amazing service from rahul. very quick service and very helpful.

Art Of Mind and Body Flow

Nov 04, 2024  on Shopify

I was assisted today by Rahul and Vindhuja from Logbase, they showed me the fantastic feature of this booking system, they were super helpful and I will recommend both the App and the customer service. Andreina

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