Taranker.Com Logo
BookX— Appointment Booking App logo

Customer reviews: BookX— Appointment Booking App

Develop by Shopify

Reviews (419)

Overall rating
4.9

What Merchants Think

Merchants generally find "Appointment Booking — Bookeasy" to be a useful and efficient tool for managing bookings and appointments through their e-commerce platforms. Many have praised its functionality and seamless integration with various systems like Google Calendar. The app is noted for being particularly beneficial to businesses that depend on scheduling services. Enthusiastic reviews often highlight exemplary customer service as a significant contributor to their positive experience.

Key Strengths

  • Exceptional customer service with quick responses and effective problem-solving.
  • User-friendly and easy to navigate interface.
  • Customizable features that cater to individual business needs.
  • Seamless integration with Google Calendar and other platforms.
  • Free to use, offering functionalities similar to paid competitors.

Common Concerns

  • Some merchants encountered issues with app stability and critical feature gaps for specific business models.
  • A few users reported challenges in setting up the application due to layout complexities.
  • Lack of live chat support in some instances, leading to delayed issue resolution through email.
  • Negative experiences with harassment after leaving critical reviews were mentioned.

Final Thoughts

Overall, "Appointment Booking — Bookeasy" receives positive feedback for its practical features and stellar customer service, making it a valuable tool for businesses requiring appointment scheduling capabilities. While excellent for many merchants, potential users should be aware of some reported limitations and occasional challenges with setup and support response times. With its broad functionality and free access, it stands as a competitive option in the market.

BEAUTY BY RAYZ

Jan 12, 2026  on Shopify

Got the best help from nidhish, big shout out to him he was very patient thank youuu!

Emma J Flowers

Jan 08, 2026  on Shopify

I’m delighted with the service provided by Nithish. Thanks to BookX and Nithish, my customers now have a seamless way to book appointments for wedding consultations to discuss their floral needs. I am so pleased!

Andron

Jan 08, 2026  on Shopify

Vignesh is very helpful and attendant. He offers the best explanation and I will highly recommend this app and service.

Homeolinks Clinic

Jan 06, 2026  on Shopify

Vignesh is nice and helpful. thank you

Natural Dr. Amanda's Booktique

Jan 03, 2026  on Shopify

Febin was great! He was patient with me and answered all of my questions. He walked me through the steps to set up/connect my Zoom account through integration and helped me see what the checkout process would look like for customers.

GuardianSteelworks

Dec 31, 2025  on Shopify

Amazing Customer Service! quick response, knowledgeable and very professional. would recommend to anyone!

Teahouse

Dec 31, 2025  on Shopify

Smyrnacoin.com

Dec 30, 2025  on Shopify

The virtual chat assistance is extremely helpful! They walk you through each step and even ask for screenshots of your screen to better assist you!

Estetica Olistica Caterina

Dec 24, 2025  on Shopify

This app is incredible. I've just bought the Smart plan and it integrates with my Google Calendar. The customer service is excellent, I had a couple of doubts and Nithish Kumar from their team jumped immediately on a video call with me to solve all my requests and answer all my questions. Also thank you to S R Vinesh from their customer service team because they were helpful. Best app and probably the best customer service I've found so far on Shopify.

Super Ceramics

Dec 17, 2025  on Shopify

Parfait service après vente

Luna Bug Gardens and Macrame

Dec 09, 2025  on Shopify

great prompt service setting up my calendar for bookings. really appreciated the work

Embassy London

Dec 09, 2025  on Shopify

The app does what it says it does, support is also really helpful. Thankyou to Nithish and the team for getting this set up for us.

Brush It Off Seattle

Dec 08, 2025  on Shopify

Dhina was of great help and solved my issue in very short time. Thank you for a great service!

Jusplay

Dec 08, 2025  on Shopify

I recently worked with Nithish from the BookX team, and he made the entire setup process unbelievably smooth. He took the time to understand exactly how my rental business works and then configured the app to match my custom rules perfectly. From start to finish, he handled everything end‑to‑end, explained what he was doing, and adjusted the settings based on my feedback without any hesitation. The final result is a booking flow that works exactly the way I want, without me having to fight the tool or worry about technical details. Thanks to Nithish, BookX is now running flawlessly on my store, and I feel confident recommending both him and the app to anyone who needs a properly customized booking setup.

Southern Magnolias

Dec 03, 2025  on Shopify

omg they did a great job , i am not computer literate and so they pretty much walked me through everything with ease.

Aether Brewing

Nov 27, 2025  on Shopify

Awesome app. Super flexible and easy to tweak to suit whatever you need. We’re using it for table bookings – not exactly the traditional use case, but it works perfectly for us. The support team is brilliant – S R Vignesh sorted my issue quickly and without any fuss. Cheers :)

REALE ALFAIATARIA

Nov 26, 2025  on Shopify

Exceptional support from the BOOKX team, specially from Pragateesh. Thanks

Terraflow Art

Nov 25, 2025  on Shopify

BOOKX is truly a very practical tool! My art studio requires students to book their class times in advance, and I’ve tried many plugins—BOOKX is by far the one I’m most satisfied with. Their customer support is also incredibly nice. Whenever I have a question, they patiently help me adjust the settings. Special thanks to Dhinakar for assisting me! Highly recommended!

Dungeon-Eyes Wide Shut

Nov 25, 2025  on Shopify

great experience with Kavishan on the chat widget, all sorted in 5 mins thank you

www.tukme.co

Nov 25, 2025  on Shopify

Nithish was very professional and helpful. He answered all my questions and solved my issues. He organized a zoom meeting to show me and guide me through everything. Thank you!

Scroll to Top