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Customer reviews: Appointment Booking App Apntly

Develop by Appointly

Reviews (1,171)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with "Apntly Appointment Booking App". Users highlight its ease of integration with Shopify and its straightforward functionality. Many have expressed appreciation for the excellent customer support, notably from Sam, who is consistently praised for his prompt and effective assistance. Merchants find the app particularly beneficial in simplifying booking processes, with many favoring it over previous solutions they have used.

Key Strengths

  • Seamless integration with Shopify and ease of setup
  • Exceptional customer service with quick response times
  • Highly customizable features to fit different business needs
  • User-friendly interface and intuitive design
  • Cost-effective pricing structure
  • Reliable follow-up system to avoid missed appointments
  • Flexibility in handling different types of bookings

Common Concerns

  • Some users experienced a delay in appointment time updates
  • The need for improvements in spell/grammar checking in modals and emails

Final Thoughts

"Apntly Appointment Booking App" has received overwhelmingly positive feedback from merchants, who appreciate its ease of use, integration capabilities, and outstanding customer service. Despite some minor concerns, the app is well-received for its functionality and customization options, making it a valuable tool for businesses looking to streamline their appointment booking process.

More Life More Travel Co.

Dec 18, 2024  on Shopify

Just downloaded the app because I am a fan on the layout. Customer service was prompt in helping me get set up! Would definitely recommend.

CWSDezign

Dec 18, 2024  on Shopify

The app has been a wonderful addition to my store. Very responsive team while I encounter an issue. Clients have no issue scheduling at all. I am glad to have added it. I have customers who are visual impaired, and they are able schedule without issue because it set up like a product not floating on the bottom of the page or something. Happy merchant. Continued Blessings!!!

Sage House Apothecary

Dec 17, 2024  on Shopify

Great customer service and quick responses. I was having issues setting up a workshop in my shop and the reached out via chat. The rep offered me assistance step by step but I was still not able to get it working so he offered me to join via google meet to trouble shoot and my issue was quickly resolved. I truly appreciate the quick responsiveness when trying to fix a problem on my website.

Side Out Coffee

Dec 16, 2024  on Shopify

This app is fantastic works super well right out of the box! they don't try to upsell you too hard and the customer support is really fast and helpful. Definitely use this app! i will continue using this for my business

ScandicZon

Dec 16, 2024  on Shopify

This app works perfectly for my purpose. The Response time for answering my question is less than a minute. They took care of my needs quickly and professionally. Highly recommend!

The Yellow Dwelling

Dec 15, 2024  on Shopify

This app is amazing and works flawlessly as per our requirements. Also few changes we wanted like skipping cart to Checkout and others were enabled to us in a super short notice by Sam. Lovely app and could not believe it is priced so reasonable. Great work Sam and will definetly recommend to others looking for an appointment app. Especially people running multi stores and require appointments app can try this and will be perfect.

Girl UPcycled

Dec 11, 2024  on Shopify

So far this app has been very easy to use and integrated seamlessly. The help desk has been quick to answer any questions I have, looking forward to using this more.

Lots Of Life

Dec 11, 2024  on Shopify

the app is great. easy to setup and use. the developer also helpful to assist if we have any problem

O2Creations

Dec 10, 2024  on Shopify

This app saved me from having customers show up at my door unexpectedly, this allowed my customers who did order pick up to schedule a time to pick up the orders. Its been great!!

Kadna

Dec 09, 2024  on Shopify

Exactement le produit dont j’ai besoin (je devrais dire j’avais ;P). Et le développeur répond rapidement aux questions via le chat tout en étant très sympathique. L’essayer c’est l’adopter. Très facile d’utilisation et se traduit facilement dans toutes les langues. Merci, merci, merci!

DAHLYA Couture

Dec 09, 2024  on Shopify

je tiens à exprimer ma satisfaction totale concernant le travail de sam. Il a développer une application de prise de rendez-vous qui est à la fois fonctionnelle, intuitive et parfaitement adaptée à mes besoins. L'application est fluide et très facile à utiliser, tant pour mes clients que pour moi. La possibilité de gérer les créneaux horaires, de recevoir des notifications de réservation et de suivre l'historique des rendez-vous a grandement simplifié ma gestion au quotidien. Je recommande vivement Merci encore pour ce travail remarquable !

Tailwaters Fly Fishing

Dec 04, 2024  on Shopify

Very user friendly and excellent customer service. Our business is thrilled to have an easy to manage app to schedule our private lessons.

Hill Financial Solutions LLC

Dec 04, 2024  on Shopify

Great experience so far. Very prompt with answering questions and helping thru setup. I switched from a different that was not working properly and had poor customer service. Sam has been awesome to work with in helping me navigate the app. Great customer service!

CRE8IV

Dec 04, 2024  on Shopify

This app was easy to install and link to my already built products in my Shopify online store. The developer uses live chat and is promptly available to help with any concerns. So far, I'm really liking this app for my service-based business!

Tropical Pazyryk

Dec 03, 2024  on Shopify

"First of all, thank you, Sam (App Founder), for all your help! Your app is incredibly helpful, with great controls and an intuitive design. It’s exactly what I was looking for. Wishing you continued success and growth with your app!"

Kemet Aromatics

Dec 03, 2024  on Shopify

Shopify support team, specifically Sam was very responsive and was able to resolve issues and help us develop what we needed to do.

The Comparison Drive Days

Dec 02, 2024  on Shopify

This app is great! It is very straight forward and have many specific features! I am a Junior Developer just learning the ropes of Shopify code, and Sam from Appointly was so helpful on the support chat with a few issues I had made on the back end. Would highly recommend using this service.

QUEEN’S TOUCH ESTHETICS

Dec 02, 2024  on Shopify

Good experience so far . Everything I need assistance with he is very fast and efficient at getting it resolved no matter the time !

Jane Finch Jewellery

Dec 02, 2024  on Shopify

Great app, beautifully functional. The Dev Sam was super quick to verify I had it setup correctly and answered a few questions.

Formaty

Dec 01, 2024  on Shopify

I’ve been using Appointly Booking, and it’s a great app, simple, direct, and easy to use. The booking features are well designed and work perfectly for my needs. On top of that, the customer support is outstanding, super friendly and always ready to help. Highly recommend it! Greetings from Chile!

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