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Customer reviews: Also Bought CBB

Reviews (797)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Also Bought CBB" app, appreciating its impact on sales and ease of use. The app has been particularly commended for its excellent customer support, which quickly resolves any issues and assists with setup. However, some merchants feel that the app's manual recommendation system could be improved for efficiency.

Key Strengths

  • Enhances store appearance in both web and mobile versions
  • Relatively easy installation and configuration
  • Increases average order values by suggesting complementary products
  • Responsive and proactive customer support team
  • Overall affordability and value for subscription fee

Common Concerns

  • Manual recommendation system lacks bulk-processing features
  • Limited control over recommended products on the cart page
  • Statistics feature doesn't specify which products sold helpfully
  • Tracking notes added to packing slips can be cumbersome to remove

Final Thoughts

"Also Bought CBB" is a valuable tool for increasing sales through effective product recommendations. While the app functions well and is backed by strong customer support, some improvements in its manual recommendation and tracking features could enhance its utility. Overall, it is a worthwhile investment for those looking to augment their e-commerce offerings.

Rosineer

Jan 29, 2025  on Shopify

Had a minor hiccup when updating our cart page with Judge.me reviews. Contacted the support team, got a quick response and correction of the issue. Great app and customer support! Highly recommend!

ExcellentSupply.com

Jan 06, 2025  on Shopify

Great app. Looks like Amazon. And Carlos was wonderful helping with some prompt custom CSS placement.

Col-Spirit

Dec 19, 2024  on Shopify

works well and quick support.

nothing but love

Dec 13, 2024  on Shopify

Easy setup

Amy Romeu

Dec 03, 2024  on Shopify

Love this app and customer support is always so fast to respond! Carlos was extra helpful today. Highly recommend!

Getaway Garb

Nov 07, 2024  on Shopify

App is great and support is superb! Anytime I've needed something tweaked, Ricardo and/or Jennesca have resolved it for me immediately. Highly recommend!

Sang-e-meel Publications

Nov 05, 2024  on Shopify

The app is brilliant and the customer service is probably the best I have seen! We've been using this for a few years now. In our most recent request, Luisa was extremely helpful in resolving the issue very quickly. The entire team is always quick to respond and resolve any problems. 5 stars without a doubt!

Zinnia Cain

Sep 04, 2024  on Shopify

I just added the app and Carlos was super helpful in adjusting the formatting to look correct on my site. Thanks!

Pete & Pedro

Aug 27, 2024  on Shopify

Solid app. Great customer service - helped make a ton of tweaks we wanted fast!

WILSHOPE.COM

Aug 23, 2024  on Shopify

MAGCOMSEN

Jul 18, 2024  on Shopify

Jennesca R. is considerate and provides great service. His professionalism and efficiency are the best I have ever seen.

Custom Treats

Jun 24, 2024  on Shopify

Works as advertised and staff is responsive and helpful

草場一壽工房 Museum Shop

May 31, 2024  on Shopify

They responded kindly and carefully to the trouble.

KITSCHKRIEG

May 29, 2024  on Shopify

super quick help, instant reply and fixing of any requests we had! 5/5

Duel AutoCare

Apr 24, 2024  on Shopify

Amazing app with equally great support.

Cape Coffee Beans

Apr 17, 2024  on Shopify

I've been pretty impressed so far. The app works as it says it should and is quite affordable. The customer service is very responsive and proactive.

For Dog Lovers

Mar 12, 2024  on Shopify

I've been using both FBT and Also Bought apps to help with the AOV and boost sales. I've been really happy with the results, it is really easy to set up and manage the apps. And the customer support is always very quick and responsive if you need them.

Lori's Country Cottage

Feb 08, 2024  on Shopify

Customer service is excellent and fast. This app is definitely worth the price of the subscription and I highly recommend it.

Aquarium Co-Op

Feb 02, 2024  on Shopify

Super quick customer service for quick mods.

Kleenwater

Jan 09, 2024  on Shopify

Super easy to install and has been WELL worth the subscription fee! Great product that helps with overall sales without really doing much.

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