Reviews: Also Bought CBB

Customer reviews: Also Bought CBB

Reviews (797)

Overall rating

4.9

5

21
4

2
3

1
2

1
1

What Merchants Think

Merchants generally have a positive view of the "Also Bought CBB" app, appreciating its impact on sales and ease of use. The app has been particularly commended for its excellent customer support, which quickly resolves any issues and assists with setup. However, some merchants feel that the app's manual recommendation system could be improved for efficiency.

Key Strengths

Enhances store appearance in both web and mobile versions
Relatively easy installation and configuration
Increases average order values by suggesting complementary products
Responsive and proactive customer support team
Overall affordability and value for subscription fee

Common Concerns

Manual recommendation system lacks bulk-processing features
Limited control over recommended products on the cart page
Statistics feature doesn't specify which products sold helpfully
Tracking notes added to packing slips can be cumbersome to remove

Final Thoughts

"Also Bought CBB" is a valuable tool for increasing sales through effective product recommendations. While the app functions well and is backed by strong customer support, some improvements in its manual recommendation and tracking features could enhance its utility. Overall, it is a worthwhile investment for those looking to augment their e-commerce offerings.

Liberty Orchards

Feb 07, 2025 on Shopify

What is good: - The Also Bought block looks nice in our store (both in web and mobile version). - Relatively easy to install and configure. - Support team is there to respond. What is not so good: - You can configure recommended products manually, but for 1 product at a time. There is no option to do that for a collection. And also you can't duplicate already created manual recommendation and assign it to another product, which would make the process faster. You can either do it for the whole list of your products (including cart) via global recommendations. Or for each product 1 by 1. If you a have lot of SKU in your store, then it's quite a lot of work. - Another thing is that we wanted to configure certain recommendations for the cart page. But it's not possible yet. - As mentioned by others, statistics shows the number of products sold via the app, but doesn't specify which ones. So it's kind of useless to be fare. You can enable tracking, but you will have a note in a packing slip which says "also bought clicked" and you will have to remove that note manually from each order. That's not an option for us. Overall, I would say it depends on your goal: if you fine with relying on automatic recommendations than you can try it. If you wanted more flexibility, I'm afraid it's not going to be very easy.