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Customer reviews: Discounts, BOGO & Gifts ‑ AIOD

Reviews (328)

Overall rating
4.8

What Merchants Think

Overall, merchants are very satisfied with the "AIOD BOGO Gift Volume Discount" app. Many users appreciate its comprehensive functionality and find it invaluable for managing discounts on both Shopify POS and online stores. The standout feature of the app is its customer support, which is frequently praised for being responsive, helpful, and patient. Numerous merchants have expressed their satisfaction with how effectively the app enhances their sales strategies through various discounting options, despite some initial installation challenges.

Key Strengths

  • Outstanding customer service, with specific mention of helpful staff members like Swati and Chirag.
  • Functionality for setting up diverse and flexible discount types suitable for both online and POS systems.
  • Ease and effectiveness in driving higher sales and average transaction values.
  • Smooth integration and support for seasonal promotions and special offers.
  • User friendliness and the ability to customize discounts based on customer tags and conditions.

Common Concerns

  • Complex initial setup with a steeper learning curve for new users.
  • Some issues with discount visibility, particularly on the checkout page rather than solely in the cart.
  • Desire for additional features like precise time settings for discount activation.
  • Occasional need for manual adjustments for vast product ranges in volume discounts.

Final Thoughts

The "AIOD BOGO Gift Volume Discount" app is a powerful tool for businesses looking to implement dynamic discount strategies across multiple sales channels. While the setup process might pose initial challenges for some, the extraordinary customer support helps alleviate these concerns. Merchants find this app enhances their operational efficiencies and provides significant value in their marketing strategies, making it a highly recommended solution amongst Shopify store owners.

Shrimps

Nov 13, 2024  on Shopify

The customer service is amazing. I tried following the instructions to install myself however failed. If you like what this app has to offer then i would go for it! They will go above and beyond to help you set it up correctly.

natüür

Oct 23, 2024  on Shopify

Great Support. We used it to apply different discounts for different variants at tradeshows within POS through the wholesale offer feature.

My Store

Oct 22, 2024  on Shopify

Very good application and the technical support is incredible. They are available 24 hours a day and solve problems immediately. Very good application and the team behind the applications are the best. I recommend it 100%.

CEE Shop

Oct 21, 2024  on Shopify

We needed to apply a BOGO discount to a pre-order item. It worked perfectly, and Swati from the Support Team was very helpful. Made the process stress free. Thank you for your help!

The Stonemart

Oct 13, 2024  on Shopify

We are fully satisfied with the AIOD app! It has made planning and executing a variety of discount offers on our Shopify store quick and easy. The app provides flexible and varied discount options which Shopify's default features lacked. AIOD is user-friendly and helpful in streamlining our marketing strategies. Above all, the support team is also fantastic, offering fast and helpful response to any questions or issues we had. Highly recommend this app for anyone looking to enhance their discount strategy.

Mobiax

Oct 12, 2024  on Shopify

These guys are always available to help and always get the job done. Reliable with consistent service. Tremendous!

RADIUS OUTFITTERS

Oct 02, 2024  on Shopify

We wanted to be able to offer tiered discounts to customers (e.g. 15% off one product & 20% off a different product) and the AIOD app allows us to do that. It essentially adds a discount field to the Cart (not the checkout). There are some minor things we wish were different (e.g. customers unable to use the code at checkout, only in the cart, and draft orders are created each time someone uses the discount field). Shockingly, Shopify doesn't have it built into their own discounts solution so you will need an app for tiered discounts, and overall we're happy with AIOD's solution.

MY SHOES MEXICO

Oct 02, 2024  on Shopify

Great customer service! The app works perfectly fine and the attention (specially from Chirag) is effetive and super fast. Totally recommend it for automatic discounts specially. Greetings from MEXICO!

Sonela

Oct 01, 2024  on Shopify

Incredible support! We needed discounts to be auto applied in the checkout and everything was configured for us and even the layout was tweaked to get the styling looking good. Thank you so much :)

HAPP BRAND

Aug 18, 2024  on Shopify

The AIOD App is fantastic! It has allowed us to create and customize our discounts like no other app has. The support from the AIOD Team is also phenomenal, with their representatives going above and beyond to assist, problem solve, and continue to build the app in ways that provide additional functionality. Their dedication to problem solving has now allowed us to offer discounts to our customers around the world

JOVISA

Aug 14, 2024  on Shopify

Honestly, it's not the most user friendly BUT the customer service is super helpful, patient and kind. They help guide and fix ALL my problems. But will continue to use this app.

Cakey Bakey

Aug 03, 2024  on Shopify

I had help from begining to end installing this app and the support ive had and on going with any little questions has bee amazing. Chirag has outstanding customer service and i cant recommend this product and the service with it highly enough.

Olivio&Co Store

Jul 22, 2024  on Shopify

This APP helped to make our ladder promotion more flexible and the team is still developing a lot more functions, looking forward to get more functions! Great help from the support team too.

Bay Aquatics

Jul 18, 2024  on Shopify

From the time i installed the app and got everything working with the amazing help from Manoj was less than 20 mins, i have been looking for an app that would work in both the website and the POS and i take my hat off this app is a game changer

Actan

Jul 15, 2024  on Shopify

really nice way to create multiple discounts for orders and also the support is really amazing chirag helped with the installation of the app on the website and also build the discounts for us.

ESTETIKA

Jul 02, 2024  on Shopify

I have been trialling the app and I have found the help and support great. The only reason I didn't give it a 5 star is I am trying to figure out the best offers that will convert and look good. I have had some learning and technical issues however support have always been available and easy to contact to fix it.

Ormskirk Pets

Jun 30, 2024  on Shopify

Installed the software. Installation page wouldn't load. Spoke to someone on the chat but unfortuantely nobody was available to fix it. 2 minutes later, we noticed an order come through discounted by 10% which we did not authorise and did not setup. Uninstalled and unimpressed.

KJ's Sizzling Scentz

May 30, 2024  on Shopify

I was having some issues getting Discount codes working the way I needed them to. Specifically, having multiple codes active but only allowing 'One Per Order' and combining that with a couple of Automated Discounts (Specific Product and Free Shipping over £50) - I spoke with Swati, whose support was above and beyond. He walked me through the solution and Tested in 'real time' showing me Screenshots of the progress. My knowledge and confidence in the product have both increased even more. Outstanding Product, Outstanding Support. I highly recommend.

Wheel&Barrow Home

May 28, 2024  on Shopify

As a Shopify merchant constantly looking for effective ways to increase sales, I’ve found the AIOD – Automatic Discount app to be an absolute game-changer for my store. This app offers a comprehensive solution for creating and managing a variety of discount offers, all aimed at boosting sales and enhancing the customer experience. I would like to give a special thanks to AIOD technical lead, Chirag Patel, who has been incredibly helpful throughout my journey with this app. I highly recommend AIOD to fellow Shopify merchants. It’s not just an app; it’s a strategic partner in driving sales and enhancing the customer shopping experience.

DiCarlo

May 27, 2024  on Shopify

The team at AIOD has made switching from another Volume Discount app to AIOD a seamless transition. The main reason why we switched is because this is one of the only apps that allows volume discounts to be done by Shopify POS. The support is what makes Apps like this worth using, as they have been able to address issues that have come up. The App itself comes with a lot of different deals and discount options. The support team has been great in replicating how we were displaying discounts on the product and cart pages. The only small issue is that the volume discount only shows the percentage in the chart, instead of automatically showing the deal price based on the percentage. We can manually enter and set the deal price, yet for 1,000's of products that isn't a great option. Other than that, the app applies discounts and doesn't seem as glitchy as the other discount app used. Easily can recommend All In 1 Discount App.

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