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Customer reviews: AIOD BOGO Gift Volume Discount

Reviews (413)

Overall rating
4.8

What Merchants Think

Overall, merchants are very satisfied with the "AIOD BOGO Gift Volume Discount" app. Many users appreciate its comprehensive functionality and find it invaluable for managing discounts on both Shopify POS and online stores. The standout feature of the app is its customer support, which is frequently praised for being responsive, helpful, and patient. Numerous merchants have expressed their satisfaction with how effectively the app enhances their sales strategies through various discounting options, despite some initial installation challenges.

Key Strengths

  • Outstanding customer service, with specific mention of helpful staff members like Swati and Chirag.
  • Functionality for setting up diverse and flexible discount types suitable for both online and POS systems.
  • Ease and effectiveness in driving higher sales and average transaction values.
  • Smooth integration and support for seasonal promotions and special offers.
  • User friendliness and the ability to customize discounts based on customer tags and conditions.

Common Concerns

  • Complex initial setup with a steeper learning curve for new users.
  • Some issues with discount visibility, particularly on the checkout page rather than solely in the cart.
  • Desire for additional features like precise time settings for discount activation.
  • Occasional need for manual adjustments for vast product ranges in volume discounts.

Final Thoughts

The "AIOD BOGO Gift Volume Discount" app is a powerful tool for businesses looking to implement dynamic discount strategies across multiple sales channels. While the setup process might pose initial challenges for some, the extraordinary customer support helps alleviate these concerns. Merchants find this app enhances their operational efficiencies and provides significant value in their marketing strategies, making it a highly recommended solution amongst Shopify store owners.

In My Element Clothing

Feb 09, 2025  on Shopify

Love this app, does what I need it to do and anytime I need help support is quick to resolve. <3

The Freebird & Co

Jan 30, 2025  on Shopify

Requires some workaround with setting up however the support staff are great! Swati was exceptional in supporting and assisting me through the setup and fixing of issues!

Best Smoke Shop

Jan 28, 2025  on Shopify

Swati varshney and the rest of the AIOD have great customer service. We use this app daily between POS and online. Highly recommend

Keune Development Store

Jan 09, 2025  on Shopify

Great app and very good service. Thanks for your help.

Mähöne

Jan 02, 2025  on Shopify

great support and very cost efficient app

The Pure Light Company

Dec 15, 2024  on Shopify

This app was amazing for us, selling in person at Farmers Markets. We used it for three months. Our products are seasonal and we have now come to the end of our 2024 Holiday POS selling season so have stopped the app for now. Thank you for the functionality and for helping us drive a higher ATV with our BOGOHalf discount. We love you!!

ammotion

Dec 08, 2024  on Shopify

Great customer support. All my issues has been resolved quickly. The app is easy to use!

Laceez Australia

Dec 01, 2024  on Shopify

Brilliant service again, less than 2 min to fix including the time to contact on chat. These guys are on the ball.

MyCHELLE Dermaceuticals

Dec 01, 2024  on Shopify

While this app may not be perfect, these guys are the most helpful and timely group I think I've ever worked with! They're so quick and will keep working at it until they fix whatever isn't working. And let's be honest, it's normally just user error... I highly recommend.

Horrornaments.com

Nov 30, 2024  on Shopify

The support from these guys is amazing!

Mary J. Goods

Nov 28, 2024  on Shopify

Swati and Manoj are the best! Very patient and helpful.

OlympiaGear

Nov 27, 2024  on Shopify

Great customer service, any questions on the app they are ready to help. In my case the discount did not reflect on the checkout page only on the cart and they were good in helping me with this issue in a timely manner.

Sk1ntro

Nov 25, 2024  on Shopify

Incredible customer service! Swati helped me a lot with the BOGO section and have done everything for me. Highly recommended!

Miles and Milan

Nov 19, 2024  on Shopify

Crazy Aaron's

Nov 18, 2024  on Shopify

Very complex app with a lot of abilities beyond my understanding but quick live help from their support had the app quickly configured to my website!

Shrimps

Nov 13, 2024  on Shopify

The customer service is amazing. I tried following the instructions to install myself however failed. If you like what this app has to offer then i would go for it! They will go above and beyond to help you set it up correctly.

Luna Daily

Nov 10, 2024  on Shopify

AMAZING CUSTOMER SERVICE

natüür

Oct 23, 2024  on Shopify

Great Support. We used it to apply different discounts for different variants at tradeshows within POS through the wholesale offer feature.

My Store

Oct 22, 2024  on Shopify

Very good application and the technical support is incredible. They are available 24 hours a day and solve problems immediately. Very good application and the team behind the applications are the best. I recommend it 100%.

CEE Shop

Oct 21, 2024  on Shopify

We needed to apply a BOGO discount to a pre-order item. It worked perfectly, and Swati from the Support Team was very helpful. Made the process stress free. Thank you for your help!

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