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Customer reviews: AIOD BOGO Gift Volume Discount

Reviews (420)

Overall rating
4.9

What Merchants Think

Overall, merchants are very satisfied with the "AIOD BOGO Gift Volume Discount" app. Many users appreciate its comprehensive functionality and find it invaluable for managing discounts on both Shopify POS and online stores. The standout feature of the app is its customer support, which is frequently praised for being responsive, helpful, and patient. Numerous merchants have expressed their satisfaction with how effectively the app enhances their sales strategies through various discounting options, despite some initial installation challenges.

Key Strengths

  • Outstanding customer service, with specific mention of helpful staff members like Swati and Chirag.
  • Functionality for setting up diverse and flexible discount types suitable for both online and POS systems.
  • Ease and effectiveness in driving higher sales and average transaction values.
  • Smooth integration and support for seasonal promotions and special offers.
  • User friendliness and the ability to customize discounts based on customer tags and conditions.

Common Concerns

  • Complex initial setup with a steeper learning curve for new users.
  • Some issues with discount visibility, particularly on the checkout page rather than solely in the cart.
  • Desire for additional features like precise time settings for discount activation.
  • Occasional need for manual adjustments for vast product ranges in volume discounts.

Final Thoughts

The "AIOD BOGO Gift Volume Discount" app is a powerful tool for businesses looking to implement dynamic discount strategies across multiple sales channels. While the setup process might pose initial challenges for some, the extraordinary customer support helps alleviate these concerns. Merchants find this app enhances their operational efficiencies and provides significant value in their marketing strategies, making it a highly recommended solution amongst Shopify store owners.

The Body Shop Canada Limited.

Apr 10, 2025  on Shopify

the team is extremely helpful and quick to respond. The system in easy to navigate.

Health Emporium

Apr 10, 2025  on Shopify

Great support and looked after my queries really well

British Pack

Apr 08, 2025  on Shopify

We had great support from Chirag on the team. He guided us through the app and helped us build our workflows step by step. Really appreciate his help. Highly recommended!

Han's Beauty Stor

Apr 04, 2025  on Shopify

I had an issue regarding a bug that would frequently kick me out of the app. Customer support was quick to get back to me and schedule a meeting to resolve the issue. You can expect prompt and professional service

PENSHOPPE

Apr 03, 2025  on Shopify

Realy Realy Helpful

Marco Pharma International, LLC

Apr 01, 2025  on Shopify

Highly recommended. Been using it for years. Support team are quick to respond, including migration to new theme.

888 Vapour

Mar 06, 2025  on Shopify

Brilliant experience with this app, and the chat agents have been very quick to help

beerbadges.co.uk

Mar 05, 2025  on Shopify

Swati and Rakshit were a huge help. The team have been able to create discounts for products that are calculated separately for each line in the cart NOT by total amount of the product in the cart. I have spent a lot of time with other apps trying to achieve this and they have not been able to. I am very happy with this app and the customer support.

Sleemo Trading

Feb 20, 2025  on Shopify

Swati is very eager to help with anything that doesn't look the way you would like. App works great!

In My Element Clothing

Feb 09, 2025  on Shopify

Love this app, does what I need it to do and anytime I need help support is quick to resolve. <3

The Freebird & Co

Jan 30, 2025  on Shopify

Requires some workaround with setting up however the support staff are great! Swati was exceptional in supporting and assisting me through the setup and fixing of issues!

Best Smoke Shop

Jan 28, 2025  on Shopify

Swati varshney and the rest of the AIOD have great customer service. We use this app daily between POS and online. Highly recommend

Keune Development Store

Jan 09, 2025  on Shopify

Great app and very good service. Thanks for your help.

Mähöne

Jan 02, 2025  on Shopify

great support and very cost efficient app

The Pure Light Company

Dec 15, 2024  on Shopify

This app was amazing for us, selling in person at Farmers Markets. We used it for three months. Our products are seasonal and we have now come to the end of our 2024 Holiday POS selling season so have stopped the app for now. Thank you for the functionality and for helping us drive a higher ATV with our BOGOHalf discount. We love you!!

ammotion

Dec 08, 2024  on Shopify

Great customer support. All my issues has been resolved quickly. The app is easy to use!

Laceez Australia

Dec 01, 2024  on Shopify

Brilliant service again, less than 2 min to fix including the time to contact on chat. These guys are on the ball.

MyCHELLE Dermaceuticals

Dec 01, 2024  on Shopify

While this app may not be perfect, these guys are the most helpful and timely group I think I've ever worked with! They're so quick and will keep working at it until they fix whatever isn't working. And let's be honest, it's normally just user error... I highly recommend.

Horrornaments.com

Nov 30, 2024  on Shopify

The support from these guys is amazing!

Mary J. Goods

Nov 28, 2024  on Shopify

Swati and Manoj are the best! Very patient and helpful.

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