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Discounts, BOGO & Gifts ‑ AIOD logo

Customer reviews: Discounts, BOGO & Gifts ‑ AIOD

Develop by Shopify

Reviews (352)

Overall rating
4.8

What Merchants Think

Overall, merchants are very satisfied with the "AIOD BOGO Gift Volume Discount" app. Many users appreciate its comprehensive functionality and find it invaluable for managing discounts on both Shopify POS and online stores. The standout feature of the app is its customer support, which is frequently praised for being responsive, helpful, and patient. Numerous merchants have expressed their satisfaction with how effectively the app enhances their sales strategies through various discounting options, despite some initial installation challenges.

Key Strengths

  • Outstanding customer service, with specific mention of helpful staff members like Swati and Chirag.
  • Functionality for setting up diverse and flexible discount types suitable for both online and POS systems.
  • Ease and effectiveness in driving higher sales and average transaction values.
  • Smooth integration and support for seasonal promotions and special offers.
  • User friendliness and the ability to customize discounts based on customer tags and conditions.

Common Concerns

  • Complex initial setup with a steeper learning curve for new users.
  • Some issues with discount visibility, particularly on the checkout page rather than solely in the cart.
  • Desire for additional features like precise time settings for discount activation.
  • Occasional need for manual adjustments for vast product ranges in volume discounts.

Final Thoughts

The "AIOD BOGO Gift Volume Discount" app is a powerful tool for businesses looking to implement dynamic discount strategies across multiple sales channels. While the setup process might pose initial challenges for some, the extraordinary customer support helps alleviate these concerns. Merchants find this app enhances their operational efficiencies and provides significant value in their marketing strategies, making it a highly recommended solution amongst Shopify store owners.

Kiley's Bowtique 🎀

Dec 24, 2025  on Shopify

The app is amazing with everything I have needed in sales and then some I am still learning exists. The best part about the app is the customer service. They are quick and I feel readily available 24/7 I thought it was AI at first, but I think it's a real person. haha

Toyotress

Dec 09, 2025  on Shopify

I wasn’t very familiar with it at first and couldn’t figure out the issue, but after contacting customer support, I received an immediate response. It didn’t affect my website’s promotional campaign at all, which made me feel very reassured. With other plugins I used before, communication could only be done through email, which was very inefficient. With the help of their support team, the discount setup worked smoothly.

HMC

Nov 26, 2025  on Shopify

Great support on initial setup. I stumbled through manual setup and Swati in support really helped answer my questions.

Watch and Style

Nov 04, 2025  on Shopify

10/10. I had a minor server error that made me unable to do changes on the discounts myself. But the customer support was very helpful and assisted me with everything.

Susanna Falken Jewellery

Oct 27, 2025  on Shopify

The app works really well and does exactly what it’s supposed to. Easy to use and stable even during bigger campaigns. The support team responds quickly and is incredibly helpful – they solve everything in no time. Highly recommend!

KNASK

Oct 26, 2025  on Shopify

Worst app I’ve every tried. No customer support (AI does not even answer, and then ends chat before any answer), but it does have this annoying and deceitful chat icon that makes it seems like I have a message, but instead opens browser window to the useless chatbot. The app does none of what I need; show before/after prices, free shipping bar. and after creating a dysfunctional upsell popup it’s impossible to delete it and start fresh.

Hansen Honey Farm LLC

Oct 06, 2025  on Shopify

I contacted support about an issue with our checkout button and they resolved the issue very quickly.

Trade Price Stone Ltd

Sep 24, 2025  on Shopify

Great app with lots of flexibility if you need something a little more custom. Backed up with great knowledgeable support.

Celestial Fire

Sep 15, 2025  on Shopify

Great tech support! I had problems adding a tiered discount based on a dynamic collection, contacted their tech support and they quickly resolved my problem (I configured my dynamic collection incorrectly). The app is powerful as it gives me many options to match the discounts to our business model.

normale

Sep 08, 2025  on Shopify

I have had some issues with being charged after I cancelled the app - like a month after - which was not great. But once I reached out to the support through here (through the chat I wasn't able to solve it) I am happy to report I was refunded quickly. It is an app that I have used and it has worked well in some scenarios but not as well in others, but all in all it's a good service and does a lot.

Cable Caddy

Sep 03, 2025  on Shopify

Speedy support for integration with theme. Team was responsive in chat, then follow-through with code change in minutes, not days.

normale

Sep 01, 2025  on Shopify

I keep trying to erase this app AND THEY KEEP CHARGING ME FOR IT. The first time I realised it hadn't been erased and asked if they could please check with me that I did erase it this time, and if it was possible for me to get the money back since I cancelled it the same day it renewed by mistake. They said it was erased, and that they would let me know. Now NOT ONLY did they not reach out but also it was not true that it was erased and I KEEP BEING CHARGED. I need someone to reach out to me and to reimbourse me for the past two months now. This is unacceptable.

Qualy Air

Aug 29, 2025  on Shopify

I had an excellent experience with the support provided by Manoj Socha. He was extremely helpful, professional, and attentive throughout the entire process. Manoj patiently addressed all my questions and ensured that every issue was resolved quickly and efficiently. His dedication and friendly attitude truly made a difference. I highly appreciate his support and would definitely recommend this app to anyone in need customized promotion solutions.

NoseyPaws

Aug 20, 2025  on Shopify

I had a small problem when setting up the app originally but Chirag sorted it out for me very quickly, he was very helpful!

HOUSING

Aug 05, 2025  on Shopify

Swati Varshney responded very quickly and immediately assisted with the setup, helping us achieve our requirements efficiently. The support experience was excellent. The only drawback is that the app’s discount code cannot be used together with Shopify’s native discount code field, which can be a bit confusing for customers. It would be great if this feature could be improved in future updates.

Revibe Studio Tech

Jul 23, 2025  on Shopify

I work with multiple Shopify stores, and All‑in‑One Automatic Discounts has been a go-to solution for running complex promotions. It supports multiple discount rules, integrates smoothly with different themes, and eliminates the need for complicated manual setups.

Reebok Indonesia

Jul 11, 2025  on Shopify

Features are great and the support team is always ready to support on implementation help and provide solution

GAZZAZ

Jun 26, 2025  on Shopify

A very nice and useful app The technical support service is excellent. All the options you need Thanks (Aayushii Ray)

Good Vibe Digital

Jun 24, 2025  on Shopify

AIOD ALL in 1 Discount is a very powerful app that supports a variety of discount cases, including bundle product, free gift, wholesale, volume discount and other cases. The best part is that this discount app supports Shopify POS! Not only that, the customer service staff (Chirag Patel, Swati varshney)is also very professional and friendly, and the responses are very efficient. It's a very professional and great team!

Bysandrineparis

Jun 17, 2025  on Shopify

Support exceptionnel + app ultra complète = combo parfait ! Un immense merci à Manoj du support technique, qui a été tout simplement fantastique Il a pris le temps de m’accompagner pas à pas pour intégrer parfaitement l’app à mon thème. Réactif, pédagogue et super pro ! Franchement, un service client comme on en voit rarement. L’app elle-même est ultra puissante : elle permet de créer tous types d’offres (ventes privées, promotions par paliers, remises sur quantités, etc.), le tout avec une personnalisation très poussée. Je recommande les yeux fermés à 100 %

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