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Customer reviews: AIOD BOGO Gift Volume Discount

Reviews (413)

Overall rating
4.8

What Merchants Think

Overall, merchants are very satisfied with the "AIOD BOGO Gift Volume Discount" app. Many users appreciate its comprehensive functionality and find it invaluable for managing discounts on both Shopify POS and online stores. The standout feature of the app is its customer support, which is frequently praised for being responsive, helpful, and patient. Numerous merchants have expressed their satisfaction with how effectively the app enhances their sales strategies through various discounting options, despite some initial installation challenges.

Key Strengths

  • Outstanding customer service, with specific mention of helpful staff members like Swati and Chirag.
  • Functionality for setting up diverse and flexible discount types suitable for both online and POS systems.
  • Ease and effectiveness in driving higher sales and average transaction values.
  • Smooth integration and support for seasonal promotions and special offers.
  • User friendliness and the ability to customize discounts based on customer tags and conditions.

Common Concerns

  • Complex initial setup with a steeper learning curve for new users.
  • Some issues with discount visibility, particularly on the checkout page rather than solely in the cart.
  • Desire for additional features like precise time settings for discount activation.
  • Occasional need for manual adjustments for vast product ranges in volume discounts.

Final Thoughts

The "AIOD BOGO Gift Volume Discount" app is a powerful tool for businesses looking to implement dynamic discount strategies across multiple sales channels. While the setup process might pose initial challenges for some, the extraordinary customer support helps alleviate these concerns. Merchants find this app enhances their operational efficiencies and provides significant value in their marketing strategies, making it a highly recommended solution amongst Shopify store owners.

The Freebird & Co

Jan 30, 2025  on Shopify

Requires some workaround with setting up however the support staff are great! Swati was exceptional in supporting and assisting me through the setup and fixing of issues!

Best Smoke Shop

Jan 28, 2025  on Shopify

Swati varshney and the rest of the AIOD have great customer service. We use this app daily between POS and online. Highly recommend

The Pure Light Company

Dec 15, 2024  on Shopify

This app was amazing for us, selling in person at Farmers Markets. We used it for three months. Our products are seasonal and we have now come to the end of our 2024 Holiday POS selling season so have stopped the app for now. Thank you for the functionality and for helping us drive a higher ATV with our BOGOHalf discount. We love you!!

Laceez Australia

Dec 01, 2024  on Shopify

Brilliant service again, less than 2 min to fix including the time to contact on chat. These guys are on the ball.

MyCHELLE Dermaceuticals

Dec 01, 2024  on Shopify

While this app may not be perfect, these guys are the most helpful and timely group I think I've ever worked with! They're so quick and will keep working at it until they fix whatever isn't working. And let's be honest, it's normally just user error... I highly recommend.

OlympiaGear

Nov 27, 2024  on Shopify

Great customer service, any questions on the app they are ready to help. In my case the discount did not reflect on the checkout page only on the cart and they were good in helping me with this issue in a timely manner.

Sk1ntro

Nov 25, 2024  on Shopify

Incredible customer service! Swati helped me a lot with the BOGO section and have done everything for me. Highly recommended!

Crazy Aaron's

Nov 18, 2024  on Shopify

Very complex app with a lot of abilities beyond my understanding but quick live help from their support had the app quickly configured to my website!

Shrimps

Nov 13, 2024  on Shopify

The customer service is amazing. I tried following the instructions to install myself however failed. If you like what this app has to offer then i would go for it! They will go above and beyond to help you set it up correctly.

natüür

Oct 23, 2024  on Shopify

Great Support. We used it to apply different discounts for different variants at tradeshows within POS through the wholesale offer feature.

My Store

Oct 22, 2024  on Shopify

Very good application and the technical support is incredible. They are available 24 hours a day and solve problems immediately. Very good application and the team behind the applications are the best. I recommend it 100%.

CEE Shop

Oct 21, 2024  on Shopify

We needed to apply a BOGO discount to a pre-order item. It worked perfectly, and Swati from the Support Team was very helpful. Made the process stress free. Thank you for your help!

The Stonemart

Oct 13, 2024  on Shopify

We are fully satisfied with the AIOD app! It has made planning and executing a variety of discount offers on our Shopify store quick and easy. The app provides flexible and varied discount options which Shopify's default features lacked. AIOD is user-friendly and helpful in streamlining our marketing strategies. Above all, the support team is also fantastic, offering fast and helpful response to any questions or issues we had. Highly recommend this app for anyone looking to enhance their discount strategy.

Mobiax

Oct 12, 2024  on Shopify

These guys are always available to help and always get the job done. Reliable with consistent service. Tremendous!

RADIUS OUTFITTERS

Oct 02, 2024  on Shopify

We wanted to be able to offer tiered discounts to customers (e.g. 15% off one product & 20% off a different product) and the AIOD app allows us to do that. It essentially adds a discount field to the Cart (not the checkout). There are some minor things we wish were different (e.g. customers unable to use the code at checkout, only in the cart, and draft orders are created each time someone uses the discount field). Shockingly, Shopify doesn't have it built into their own discounts solution so you will need an app for tiered discounts, and overall we're happy with AIOD's solution.

MY SHOES MEXICO

Oct 02, 2024  on Shopify

Great customer service! The app works perfectly fine and the attention (specially from Chirag) is effetive and super fast. Totally recommend it for automatic discounts specially. Greetings from MEXICO!

Sonela

Oct 01, 2024  on Shopify

Incredible support! We needed discounts to be auto applied in the checkout and everything was configured for us and even the layout was tweaked to get the styling looking good. Thank you so much :)

HAPP BRAND

Aug 18, 2024  on Shopify

The AIOD App is fantastic! It has allowed us to create and customize our discounts like no other app has. The support from the AIOD Team is also phenomenal, with their representatives going above and beyond to assist, problem solve, and continue to build the app in ways that provide additional functionality. Their dedication to problem solving has now allowed us to offer discounts to our customers around the world

JOVISA

Aug 14, 2024  on Shopify

Honestly, it's not the most user friendly BUT the customer service is super helpful, patient and kind. They help guide and fix ALL my problems. But will continue to use this app.

Cakey Bakey

Aug 03, 2024  on Shopify

I had help from begining to end installing this app and the support ive had and on going with any little questions has bee amazing. Chirag has outstanding customer service and i cant recommend this product and the service with it highly enough.

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