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Customer reviews: Ali Reviews: AI Product Review

Develop by FireApps

Ali Reviews helps Shopify merchants collect and showcase customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user feedback to help you decide if it's the right fit for your store.

Reviews (1,755)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

  • Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
  • Seamless importing of reviews from platforms like AliExpress.
  • Customization options that align well with various store designs and branding.
  • Features like review carousels and automated email solicitations contributing to increased conversion rates.
  • Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

  • Issues with reviews containing incorrect images or videos for specific products.
  • Some merchants reported confusion during initial setup.
  • Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
  • Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

GlowPal

Dec 23, 2024  on Shopify

I use it and have had their subscribtion for around a month now, Mya has helped me through some slight issues and It's worth the money that I pay, gives my brand a much stronger sense of trust.

Swift Shaver

Dec 22, 2024  on Shopify

When i installed i was a little bit confused about how it works, i went to customer serviced nd they answered the first 3 min and solved my problem

PawLove

Dec 22, 2024  on Shopify

Works really well, Mya was very helpful with support

Mrs. Candice's Selection

Dec 22, 2024  on Shopify

Works surprisingly well. Supports custom adjustments. Mya, proactive and professional service is excellent!

Velorial Luxe

Dec 21, 2024  on Shopify

App works great, also very good customer support.

IFIHomes

Dec 20, 2024  on Shopify

good

SnapSpree

Dec 19, 2024  on Shopify

Rachel, thank you for all the help and the speedy response! Your assistance made the process so much easier, and I truly appreciate your professionalism and kindness. Excellent service!"

halpi

Dec 19, 2024  on Shopify

j'avez fais une erreur et j'ai U un conseillé du nom de Rachel, qui en un rien de temps a réglé mon problème, l'application fait le travail qu'ont attend de lui et les conseillé son réponde rapidement, je conseille cette application

MiFine

Dec 19, 2024  on Shopify

Great,help solve any problems with the settings

OVIUP

Dec 18, 2024  on Shopify

Hello, I just wanted to share my feedback about your customer support team—they’ve been absolutely amazing! Quick, helpful, and super professional. Thank you for providing such great service! Keep up the excellent work!

Forever Love

Dec 17, 2024  on Shopify

Great help fot Ali Reviews team !!

FreeHug

Dec 17, 2024  on Shopify

Thank you very much to Andrea for handling the template conflict issue for me. She was very professional and prompt. Thank you to her

Novo Style

Dec 15, 2024  on Shopify

great app Ali Reviews help me a lot it's so simple and easy to use on top of that it have a ai generetor to help you find reviews more quickly and have a great support team

soft lady

Dec 14, 2024  on Shopify

Bluuwi

Dec 13, 2024  on Shopify

Dahlia solved my problem with lightspeed, this is crazy crazy

SimplerThings

Dec 13, 2024  on Shopify

Great service by Comei in resolving file upload issue. She went step by step in troubleshooting. Recommended

Rainbow Smile

Dec 13, 2024  on Shopify

It's wonderful to receive appropriate support without having to wait. I'm glad the issue was resolved in such a short time. Thank you so much, Comei!!

Lilux

Dec 13, 2024  on Shopify

I had a problem and Dawn in a few minutes answered me and solved everything.Super professional.Thank you Dawn

Forever Love

Dec 13, 2024  on Shopify

Real time support . Dawn was very helpful , explain me the features of the app

Enlazados

Dec 12, 2024  on Shopify

muy buena gracias por todo

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