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Customer reviews: Ali Reviews: AI Product Review

Develop by FireApps

Ali Reviews helps Shopify merchants collect and showcase customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user feedback to help you decide if it's the right fit for your store.

Reviews (1,755)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

  • Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
  • Seamless importing of reviews from platforms like AliExpress.
  • Customization options that align well with various store designs and branding.
  • Features like review carousels and automated email solicitations contributing to increased conversion rates.
  • Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

  • Issues with reviews containing incorrect images or videos for specific products.
  • Some merchants reported confusion during initial setup.
  • Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
  • Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

Fireplace Choice

Jan 24, 2025  on Shopify

Excellent and Friendly Customer Service.

KOIJA STUDIO

Jan 22, 2025  on Shopify

Rachel超棒的,特别有耐心,问题得到了解决

RENZ

Jan 21, 2025  on Shopify

J'ai eu l'occasion d'échanger avec Dawn, il a su répondre à toutes mes questions très rapidement. Je voulais également ajouter les avis clients à un endroit qui n'était pas prévu initialement, l'équipe de Kudosi l'a fait pour moi. Merci pour votre aide, votre réactivité et votre gentillesse :)

Pymbox Store

Jan 19, 2025  on Shopify

Their support was awesome! Fast and responsive, and resolve my problem within minutes.

titanmoda.it

Jan 19, 2025  on Shopify

saiki molto disponibile

HOMEEDGE

Jan 19, 2025  on Shopify

The customer service from Rachel has been fantastic to get my website set up. Have yet to actually use the app but looks promising.

DressBotiques

Jan 18, 2025  on Shopify

Juneberry

Jan 16, 2025  on Shopify

Fast response. Comei was friendly, undertood my situation fast and helped me solve it. The customer service here is really TOP

Nauradika

Jan 16, 2025  on Shopify

Great app and great support. I somehow managed to stop the app showing in DSer and after a few conversations the Kudosi texh team figured it out. great job.

Livoram

Jan 15, 2025  on Shopify

From Comei perfect support, thanks!

VOCIC.com

Jan 15, 2025  on Shopify

Very fast customer service response, Dawn is very efficient at work, and a very useful comment plugin.

Shima-flex

Jan 14, 2025  on Shopify

Comei was very pro and reactive

melient

Jan 14, 2025  on Shopify

Dawn provided me with the best service possible helping me resolve all of my issues in a timely manner very professionally.

LUCINN

Jan 13, 2025  on Shopify

Mya from Kudosi chat support was amazing! She was super helpful, patient, and solved my issue in no time. Thank you, Mya!

Suez Tech Port

Jan 12, 2025  on Shopify

At first i have some issue on using the app, but their support Comei solve my problem patiently. Thanks Comei.

Core Dynamic Fitness

Jan 12, 2025  on Shopify

Good, easy and fast.

Arezzo

Jan 12, 2025  on Shopify

Easy to activate the app, great and fast support when needed, specially from Harwin.

Plush Parade Clothing

Jan 11, 2025  on Shopify

love this app mya the agent supported frequently regarding the issues

L'atelier des bijoux

Jan 09, 2025  on Shopify

Customer service was very responsive! Many thanks to Saki for helping me with my request.

ElevateBar

Jan 08, 2025  on Shopify

super prix, fonctionne parfaitement, Support reactif !

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