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Customer reviews: Ali Reviews: AI Product Review

Develop by FireApps

Ali Reviews helps Shopify merchants collect and showcase customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user feedback to help you decide if it's the right fit for your store.

Reviews (1,755)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

  • Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
  • Seamless importing of reviews from platforms like AliExpress.
  • Customization options that align well with various store designs and branding.
  • Features like review carousels and automated email solicitations contributing to increased conversion rates.
  • Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

  • Issues with reviews containing incorrect images or videos for specific products.
  • Some merchants reported confusion during initial setup.
  • Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
  • Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

The WOW Market

Feb 13, 2025  on Shopify

Great app, esay to use and customer service is very good

Dr.BY JP

Feb 12, 2025  on Shopify

Your support today has been a huge help to me.

Aqua Fusion

Feb 11, 2025  on Shopify

Mya from Kudosi was a great help, and I recommend this app for importing ali reviews

Neously

Feb 09, 2025  on Shopify

Andrea offered great customer support, thank you!

Veluci

Feb 09, 2025  on Shopify

Rachel was very professional, she helped me for about 1 hour, I couldn't solve my problem but step by step she showed me how to do it from start to finish thank you.

Jolly Infant

Feb 08, 2025  on Shopify

Amazing and precise guidance from Comei and Harwin. I am satisfied.

Ammuri Beauty

Feb 07, 2025  on Shopify

I’ve had an exceptional experience using Ali Reviews (Kudosi Reviews) for my Shopify store. The app is incredibly user-friendly and has made importing and managing product reviews a seamless process. The ability to import reviews from platforms like AliExpress has been a game-changer for building trust and credibility with my customers. The customization options are fantastic, allowing me to display reviews in a way that perfectly matches my store’s branding. The review bar and carousel widgets have significantly boosted my conversion rates, and the automated email feature for collecting customer reviews is a huge time-saver. A special shoutout to Andria from the support team, who went above and beyond to assist me. Her responsiveness, expertise, and willingness to help made all the difference in resolving my queries quickly. Overall, Ali Reviews has become an essential tool for my business, and I highly recommend it to any Shopify store owner looking to enhance their social proof and grow their sales. Thank you, Ali Reviews team, and especially Andria, for creating such a powerful and reliable app!

BUDWING

Feb 07, 2025  on Shopify

Harwin helped exactly with what I needed

Bills Deals

Feb 05, 2025  on Shopify

very helpful would recommend this app to any one that's starting a Shopify store

Tienda4ti

Feb 04, 2025  on Shopify

Me parece una aplicación estupenda.

Sophia's Rings

Feb 04, 2025  on Shopify

Great customer service

Bravoria

Feb 02, 2025  on Shopify

Nice support and resolution with some problems. Very nice

NEX SHOPPE

Feb 01, 2025  on Shopify

I appreciate your customer service specially from saiki.Great and fast support when needed,thank you the team!

WarmNest

Jan 31, 2025  on Shopify

i love the way Rachel supported me, so fast and so proffesional

The Twisted Beauty

Jan 30, 2025  on Shopify

Mya is amazing. The speed of her resposes to my not so easy questions was unbelievable. Super thankful.

ShopGuru

Jan 29, 2025  on Shopify

everything is good. Rachel helped me with something to fix.

Lux Press

Jan 29, 2025  on Shopify

They are always very helpful

ROUCHE

Jan 28, 2025  on Shopify

This is legendary service. Rachel was an absolute pleasure to chat with and resolved all the challenges on a whim and the app works flawlessly.

Maison Cocon

Jan 28, 2025  on Shopify

Rachel est très rapide, efficace et serviable

رفعة

Jan 27, 2025  on Shopify

thanks for your fast soppurt

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