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Customer reviews: Ali Reviews: AI Product Review

Develop by FireApps

Ali Reviews helps Shopify merchants collect and showcase customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user feedback to help you decide if it's the right fit for your store.

Reviews (1,755)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

  • Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
  • Seamless importing of reviews from platforms like AliExpress.
  • Customization options that align well with various store designs and branding.
  • Features like review carousels and automated email solicitations contributing to increased conversion rates.
  • Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

  • Issues with reviews containing incorrect images or videos for specific products.
  • Some merchants reported confusion during initial setup.
  • Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
  • Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

AL Rozana Fashions

Mar 07, 2025  on Shopify

very great app , especially harwin and mya , he is very helpful , thanks a lot really great app

LESJANSHOP

Mar 07, 2025  on Shopify

He answered me quickly, he was very kind, he treated me patiently and he explained everything very well.

JustDeals

Mar 06, 2025  on Shopify

Princepard

Mar 05, 2025  on Shopify

The customer support is great, Mya helped me a lot

SteeringCover

Mar 04, 2025  on Shopify

great

Seicii

Mar 03, 2025  on Shopify

Very nice application, intuitive and very good customer support.

Radivance

Feb 28, 2025  on Shopify

Quick support, I liked how Comei was eager to help

Omnitik

Feb 27, 2025  on Shopify

Its a nice app and good support

Pathos

Feb 25, 2025  on Shopify

Elite customer support in comparison to any other review app on Shopify! They reply within seconds, and go above and beyond what is required. Thank you!!

Mini Vanelli

Feb 24, 2025  on Shopify

Mya is super! She provided me a good support!

Velolys

Feb 24, 2025  on Shopify

Great support, thank you Harwin for your professionalism!

Lymp

Feb 20, 2025  on Shopify

harwin helperd me , very kind and helpful

Lancya

Feb 20, 2025  on Shopify

Great app

My Happy Customized Gifts

Feb 19, 2025  on Shopify

Mya was great and very helpful :) This tool is verry nice and easy to use.

Dreami XO

Feb 18, 2025  on Shopify

Saiki was very helpful and responsive in getting things set up.

Hethashi BioFit

Feb 16, 2025  on Shopify

App is easy to use and manage. Support form Rachel has been excellent.

podsforgirl

Feb 14, 2025  on Shopify

Auraveia

Feb 14, 2025  on Shopify

Great app to use, easy and user friendly, especially the support team and Andrea are very helpful

Trend Chile

Feb 14, 2025  on Shopify

muito bom, o suporte é rápido e atencioso, além da caixa de avaliacoes ser muito bem feita

Seffina

Feb 13, 2025  on Shopify

Dawn was very helpful and quick with helping with my issue

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