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Customer reviews: Ali Reviews: AI Product Review

Develop by FireApps

Ali Reviews helps Shopify merchants collect and showcase customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user feedback to help you decide if it's the right fit for your store.

Reviews (1,755)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

  • Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
  • Seamless importing of reviews from platforms like AliExpress.
  • Customization options that align well with various store designs and branding.
  • Features like review carousels and automated email solicitations contributing to increased conversion rates.
  • Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

  • Issues with reviews containing incorrect images or videos for specific products.
  • Some merchants reported confusion during initial setup.
  • Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
  • Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

Classique Cove

Jun 02, 2024  on Shopify

La Halle Aux Tendances

Jun 02, 2024  on Shopify

Très bon support client réactif et à l'écoute. Merci beaucoup Comei

Firmelle Hungary

Jun 02, 2024  on Shopify

Very kind support and helpful! Thanks again!

slippo

Jun 02, 2024  on Shopify

The set up was very simple and fast. the chat box helped me out a lot as well and I would encourage new users to take that into consideration when stuck on some problems. :)

I Tried It

Jun 02, 2024  on Shopify

Comei is always so quick and helpful!!! Great service very impressed.

The Stack System EU

Jun 02, 2024  on Shopify

Must admit they online support is extremely efficient. App working well so far

VOY Glasses

Jun 01, 2024  on Shopify

Anis Gift Shop

Jun 01, 2024  on Shopify

For me as a begiiner I need all the help I can get . Comei did a great jpb helping me to set up everything . THanks a lot again

My Store

Jun 01, 2024  on Shopify

Nim is the best! detailed and patient with all my questions at helping me to understand. Thank you!

PearlLux Stores LTD

Jun 01, 2024  on Shopify

Quick and helpful support from Comei. Thanks!!

LUVSKN

May 31, 2024  on Shopify

Dawn is the best, he helps me with everything i ask him. He deserves a raise! Thank you

La boutique du chapeau

May 31, 2024  on Shopify

perfect support

Nufy Store

May 30, 2024  on Shopify

Great support, fast and efficient. The attendant Rachel was very polite and efficient in her service. I recommend!

WildQuality

May 29, 2024  on Shopify

Muy buen soporte, rapido y eficaz.

PEPITE STORE

May 28, 2024  on Shopify

Application très efficace pour les besoins auxquels elle répond. Le support est d'une réactivité et d'une efficacité sans nom.

NANO RANGE UK

May 28, 2024  on Shopify

Merci Harry pour ton aide

watereverysunday

May 02, 2024  on Shopify

The tech support thru chat is really available and professional and done so promptly and well. Im quite surprised to have my issue fixed thru the chat support right at the first contact.

The Kitchen Boutique

Apr 30, 2024  on Shopify

Comei has been an amazing help. very friendly and patient with my questions. and replied very quickly. I recommend this site. amazing customer service from Comei

Luxsens

Apr 30, 2024  on Shopify

Nice and friendly app, great customer support!

BabeWarm

Apr 29, 2024  on Shopify

Harry was of much help installing the app properly!

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