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Customer reviews: Ali Reviews: Kudosi Reviews

Develop by FireApps

Reviews (14,839)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

  • Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
  • Seamless importing of reviews from platforms like AliExpress.
  • Customization options that align well with various store designs and branding.
  • Features like review carousels and automated email solicitations contributing to increased conversion rates.
  • Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

  • Issues with reviews containing incorrect images or videos for specific products.
  • Some merchants reported confusion during initial setup.
  • Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
  • Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

Bettovi

Apr 18, 2024  on Shopify

I loved the support, I highly recommend the application, my needs were solved

My Store

Apr 18, 2024  on Shopify

Perfect customer supporter, Comei did a great job for me. Happy with the results.

Sci-Fi Emporium

Apr 17, 2024  on Shopify

This is an absolutely phenomenal app. I use DSers to manage my Shopify products and was looking for a good way to integrate reviews. I reached out to support with questions and Comei, my support agent, quickly talked me through the setup process and helped me bulk import reviews for thousands of products, tweak the look of the reviews on my website and more. Though I spent half an hour chatting with Comei to gain a good understanding before I subscribed, the actual setup process to get those reviews could be done by anyone within 5 mins, tops. Thanks guys!

JOOO.shop

Apr 16, 2024  on Shopify

Very good employees, they respond quickly and resolve any issue, I am glad that I use this application, knowing that there will be no problems, and if there are, they quickly report and solve the problem. I recommend everyone to use this application. Thank you

Blumune

Apr 16, 2024  on Shopify

Rachel was very quick and helpful

LoverGem™

Apr 15, 2024  on Shopify

FRAME REPLAY

Apr 15, 2024  on Shopify

esta muy bien, sobretodo el soporte, me ayudó una chica llamada Comei que fue muy muy amable y agradable

Aurora Bed

Apr 13, 2024  on Shopify

AYCE

Apr 13, 2024  on Shopify

I spoke with Rosa and she was awesome!!! Every question I had, she had an answer. Great customer support and the app is working great on my site

POWER-SURGE

Apr 13, 2024  on Shopify

She is so friendly fast respond . I recommend for this app .

Mookii

Apr 12, 2024  on Shopify

Tootooie

Apr 12, 2024  on Shopify

amazing app. amazing customer care. helps out of the way!

Novayah

Apr 11, 2024  on Shopify

Application parfaite, et très complète Le support client est tout simplement parfait Je ne peux que recommander Un grand merci à Dawn

+TechyHouse

Apr 11, 2024  on Shopify

Very useful app and beautiful customer service team, especially ״Dawn״ he helped me to set up everything, he’s the guy!

Sebeam

Apr 11, 2024  on Shopify

good

𝒯𝑀 𝒯𝒾𝓂𝑒𝓁𝑒𝓈𝓈 𝒮𝒾𝓁𝓋𝑒𝓇

Apr 11, 2024  on Shopify

helpfull

Signorth

Apr 11, 2024  on Shopify

Murwal

Apr 11, 2024  on Shopify

They responded very quickly and gave me an accurate solution to my problem, 10 out of 10, very attentive Rachel

Revopoint 3D

Apr 11, 2024  on Shopify

使用方便,客服态度很好,解决问题清楚详细。应用的功能也很有用。

我的商店

Apr 10, 2024  on Shopify

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