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Customer reviews: Ali Reviews: AI Product Review

Develop by FireApps

Ali Reviews helps Shopify merchants collect and showcase customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user feedback to help you decide if it's the right fit for your store.

Reviews (1,755)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

  • Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
  • Seamless importing of reviews from platforms like AliExpress.
  • Customization options that align well with various store designs and branding.
  • Features like review carousels and automated email solicitations contributing to increased conversion rates.
  • Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

  • Issues with reviews containing incorrect images or videos for specific products.
  • Some merchants reported confusion during initial setup.
  • Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
  • Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

merfitcodchile

Jul 13, 2024  on Shopify

excelente servicio

ModaOpava

Jul 12, 2024  on Shopify

My Store

Jul 11, 2024  on Shopify

Great customer service.

Trendy Finds

Jul 11, 2024  on Shopify

the support representative harwin instantly resolved my problem.

Perfezzo

Jul 11, 2024  on Shopify

I'm Loving it!

4MKSHOP

Jul 10, 2024  on Shopify

sincèrement je recommande cette application à tous ceux qui veulent se lancer dans le E-commerce , vraiment ils ont de la patience pour vous aider à réussir dans votre projet . merci encore !!!

Rozebery

Jul 08, 2024  on Shopify

They support very good. Even as I did not have my previous store they still managed to put in hours and bring my reviews from there to the new store. Amazing staff amazing support thanks to Rachel!

Madame Perfect

Jul 08, 2024  on Shopify

Top service!

Generayxion

Jul 06, 2024  on Shopify

The customer support is quick and efficient. I worked with Victoria and she identified the problem right away and the team worked on the problem. Within minutes, everything is up and running. Very good response and on top of things. I am glad i chose them as my app support.

NyrexX

Jul 04, 2024  on Shopify

J'ai l'habitude d'utiliser cette application et c'est toujours aussi bon. Service client au TOP et super rapide.

Allvora

Jul 04, 2024  on Shopify

Service très reactif et super

LoveDollPlanet

Jul 04, 2024  on Shopify

Thank you very much Ratih for your help, the problem was solved quickly and perfectly

donamapillow

Jul 04, 2024  on Shopify

Victoria's service is superb and she can help you solve problems at any time.

QUICKBUY.ES

Jul 03, 2024  on Shopify

As always, good support, good app and Comei is a good support member

DJÉ Store Amsterdam

Jun 30, 2024  on Shopify

goeie app en uitstekende klantenservice

Cutieprint

Jun 30, 2024  on Shopify

Very good and fast support. So perfect I can barely beleive its human!

freshair-hub

Jun 30, 2024  on Shopify

Just Amazing

Curlr

Jun 29, 2024  on Shopify

super helpful and great communication

ParisMode

Jun 29, 2024  on Shopify

excellent

Jean's Attic Finds

Jun 28, 2024  on Shopify

Rachel was very courteous, helpful and had quick response time :)

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