Reviews: Ali Reviews: Kudosi Reviews

Customer reviews: Ali Reviews: Kudosi Reviews

Reviews (14,839)

Overall rating

4.9

5

595
4

40
3

4
2
1

11

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
Seamless importing of reviews from platforms like AliExpress.
Customization options that align well with various store designs and branding.
Features like review carousels and automated email solicitations contributing to increased conversion rates.
Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

Issues with reviews containing incorrect images or videos for specific products.
Some merchants reported confusion during initial setup.
Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

SmoothScoop

Jul 24, 2024 on Shopify

I asked Comei a simple question and when it was solved, she noticed I was struggling with something else, to which she offered to help, even without me asking for it. She took the extra step not only to help me with my needs, she also helped my website's needs.

DreamAlign

Jul 23, 2024 on Shopify

Fantastic app and Victoria was great at helping me with any issues that I had.

Bnassi

Jul 22, 2024 on Shopify

top

CLASSY STORE8

Jul 22, 2024 on Shopify

The support is the best.

Fedofast

Jul 21, 2024 on Shopify

Azenra

Jul 20, 2024 on Shopify

Great support team. Fast answer. Open to hear about suggestions to enhance even more the application.

Lamadine

Jul 19, 2024 on Shopify

good and fast customer support (Harwin)

My Store

Jul 19, 2024 on Shopify

Good app and good customer support.

Lueur Zen

Jul 19, 2024 on Shopify

Nice and good assistance ;)

adapteroo

Jul 19, 2024 on Shopify

Erilys was extremely helpful and replied super fast!

iFramix

Jul 19, 2024 on Shopify

Good service, and thanks you Rachel. Keep moving

MediWares

Jul 18, 2024 on Shopify

The app performs reliably and efficiently, making it an essential tool for my needs. The thoughtful design and intuitive navigation have made using the app a pleasure, and it has clearly been developed with the user in mind. Also please extend my gratitude to Harwin for their exemplary service, and keep up the fantastic work.

My Store

Jul 18, 2024 on Shopify

otimo suporte, muito atenciosa e paciente

Top Shop Chile

Jul 18, 2024 on Shopify

5 stars specially for the help of Rachel who gidded me through all

Maison Monderne

Jul 17, 2024 on Shopify

très utile et personnel disponible h24

My Store

Jul 17, 2024 on Shopify

j' ai reçue une réponse très claire et rapide de la part de Harry. Un service au top.

PerkUp

Jul 17, 2024 on Shopify

Dawn was very helpful and did everything he could to help me out, hope i get him if i have any other issues !!

Game On Board

Jul 17, 2024 on Shopify

Ottimissima assistenza e bellissima app. Davvero notevole!

Arasaka

Jul 17, 2024 on Shopify

Ali Reviews is a great product and they provide tremendous support. It's nicely integrated with DSers and AliExpress and its seamless importing reviews. You do need to buy the $20/month plan but I think its worth it because of the convenience if you use DSers to showcase good reviews and build social proof. It also helps you make sure that you are getting a good sense of customer satisfaction with each product by reading the reviews and checking if they are good reviews - it helps you learn if they are good products, or if you should remove them because they may be low quality or other issues. Dawn, Victoria and Ratih were a tremendous help to me!

SereneDrum

Jul 16, 2024 on Shopify

Victoria was very helpful and quick to solve my concerns