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Customer reviews: Ali Reviews: AI Product Review

Develop by FireApps

Ali Reviews helps Shopify merchants collect and showcase customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user feedback to help you decide if it's the right fit for your store.

Reviews (1,755)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

  • Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
  • Seamless importing of reviews from platforms like AliExpress.
  • Customization options that align well with various store designs and branding.
  • Features like review carousels and automated email solicitations contributing to increased conversion rates.
  • Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

  • Issues with reviews containing incorrect images or videos for specific products.
  • Some merchants reported confusion during initial setup.
  • Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
  • Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

NECESSO

May 13, 2025  on Shopify

I would recommend this app to others due to the fast and excellent customer services I received from Dawn.

Siempre juntas

May 09, 2025  on Shopify

I'm so grateful for Saiki's help. She was incredibly quick and solved my issue immediately. 100% recommended!

Birgli - Gaver & Interiør

May 09, 2025  on Shopify

Super support

GHC (UK) LTD T/A Safety Plus

May 06, 2025  on Shopify

Solid Charm

May 05, 2025  on Shopify

Really great app! Helps reassure clients in their purchases. The customer and technical support is excellent. Fast response and a team that is efficient in getting things done. Thank you very much Katherine!

初春

May 05, 2025  on Shopify

何度も ありがとうございました。

Atlas Stride

Apr 25, 2025  on Shopify

This is the only review i have ever done. The support team has been more than helpful providing the key information i needed for exporting and importing reviews. The team and staff are very dedicated and friendly and will help you just as much as they helped me.

FAITH AND PATIENCE

Apr 24, 2025  on Shopify

Andrea Give us very nice Customer support solved all the problems

Safe prod

Apr 23, 2025  on Shopify

Excellent

Designify

Apr 21, 2025  on Shopify

It was great! I received a quick response and my issue was resolved swiftly.

HEARTFUL SURPRISE

Apr 20, 2025  on Shopify

Saiki from the support team was incredibly helpful. Highly recommend this app, not just for its features but also for the outstanding support team!

Mr Zapatos

Apr 18, 2025  on Shopify

Atención al cliente muy buena, rápida y servicial. 100% satisfecha. El soporte de Dawn y de Harwin fue excelente :)

Zanede

Apr 17, 2025  on Shopify

I love how the app works, their support is the best Saiki helped me with everything that I needed

Safe prod

Apr 15, 2025  on Shopify

Clove

Apr 15, 2025  on Shopify

excellent...does what it says

LOFLLY

Apr 14, 2025  on Shopify

good

My Belle

Apr 12, 2025  on Shopify

Dawn in it

SUSUCAR

Apr 07, 2025  on Shopify

Saiki

The Snatched Factory

Apr 07, 2025  on Shopify

mya is nice

Viviera

Apr 06, 2025  on Shopify

Very helpful!

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