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Customer reviews: Ali Reviews: AI Product Review

Develop by Shopify

Ali Reviews helps Shopify merchants collect and showcase customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user feedback to help you decide if it's the right fit for your store.

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Reviews (1,370)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

  • Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
  • Seamless importing of reviews from platforms like AliExpress.
  • Customization options that align well with various store designs and branding.
  • Features like review carousels and automated email solicitations contributing to increased conversion rates.
  • Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

  • Issues with reviews containing incorrect images or videos for specific products.
  • Some merchants reported confusion during initial setup.
  • Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
  • Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

QuickPeek

Oct 09, 2024  on Shopify

that's a very good service i got from the supporter, her name is Dahlia. Keep up the good work

Vivanto

Oct 09, 2024  on Shopify

Thanks Harry for your active and professional support.

MCMACFIL

Oct 09, 2024  on Shopify

Harry 非常好 服务非常热情

Bootszeug

Oct 08, 2024  on Shopify

Dawn is a very helpful support. He imported all my reviews by himself, during my technical error. Thank you very much!

My Store

Oct 07, 2024  on Shopify

Great customer support .

Bootylicious

Oct 07, 2024  on Shopify

supporto fantastico! ho risolto il problema in 5 minuti!

Cool Gear Trendz

Oct 05, 2024  on Shopify

Luca was a great support today and helped with my concerns regarding the installation of my Kudosi Reviews app and importing Reviews from Ali. Luca was reassuring and patiently answered my questions. I am very relieved after his helpful support. Greatly appreciated:) Kind Regards, Di

Amiti Tutati

Oct 05, 2024  on Shopify

Dahlia was a great help, she responded immediately and had a solution for my offer

Robby's Deals

Oct 05, 2024  on Shopify

Great app. I wish they could allow us to add photos through the free plan.

THE PERFECT SKIN

Oct 04, 2024  on Shopify

It's the best application of all the review applications I've experienced, thanks a lot to Comei who helped me a lot, I'm 100% satisfied,

nuitic

Oct 04, 2024  on Shopify

Dawn helped me solve problems with Dawn theme & ali reviews hehe :) thank you. helpful team, app is looking great as well

kittyvibes.store - KittyVibes

Oct 04, 2024  on Shopify

Enormément de fonctionnalité et un SAV très réactif et a l'écoute, j'ai eu Harry comme assistant et il a directement résolu le problème. Merci

LOJA PRONTA

Oct 04, 2024  on Shopify

Atendimento rápido, e instruções incríveis inesperadas.

SKINADDICT

Oct 04, 2024  on Shopify

very nice, Comei is amazing :)

Whatthehalloween

Oct 04, 2024  on Shopify

Dawn has been amazing in smashing out my issues very quickly and was really helpful !

Di Decors

Oct 03, 2024  on Shopify

I was assisted the rep was kind and helpful

MillerKyleStudios

Oct 03, 2024  on Shopify

I had to contact customer support, and Dawn was wonderful and fixed my issue for me. What great customer support! Thanks so much!

Luvasmr

Oct 03, 2024  on Shopify

24/7 support, extreamly helpful

MALOAM

Oct 02, 2024  on Shopify

Excellent service et excellent chat, très rapide et efficace

Snap Sack

Oct 01, 2024  on Shopify

I had Rachel to assist me and she was super fast in her support duties i am gonna stick with this app because the support team is very responsive and helpfull.

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