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Customer reviews: Ali Reviews: AI Product Review

Develop by FireApps

Ali Reviews helps Shopify merchants collect and showcase customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user feedback to help you decide if it's the right fit for your store.

Reviews (1,755)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

  • Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
  • Seamless importing of reviews from platforms like AliExpress.
  • Customization options that align well with various store designs and branding.
  • Features like review carousels and automated email solicitations contributing to increased conversion rates.
  • Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

  • Issues with reviews containing incorrect images or videos for specific products.
  • Some merchants reported confusion during initial setup.
  • Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
  • Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

Alefine

Sep 14, 2024  on Shopify

Comei was very helpful and provided easy-to-follow instructions to fix my problem

Shopdreus

Sep 14, 2024  on Shopify

Comei is amazing, Had an issue with the embedding process and she helped find a solution before I even explained my situation

EcoVibeBottles

Sep 14, 2024  on Shopify

Good customer support!

Souqea

Sep 14, 2024  on Shopify

Nice to talk with Dawn and he is really healpful and sort all my queries in one time. Appreciate your support.

3D-Liebling

Sep 13, 2024  on Shopify

Super Kundenservice! Sehr nützliches Tool.

The Beauty Lab

Sep 13, 2024  on Shopify

I had many problems with the app. I had plenty of questions to be answered and I found Rachel on a supporting chat. She solved all my problems in few minutes. I highly recommend her to anyone!

Saltwater Simplicity

Sep 12, 2024  on Shopify

Harry was super helpful in helping me get my reviews to show up on my shopify site! Thank you!

GreenFamilyGifts

Sep 12, 2024  on Shopify

Fast and clear

Anne Lamberti Oficial - Moda Feminina

Sep 12, 2024  on Shopify

App muito bom, com bom design, prático e com atendimento excelente!

Gaia's

Sep 12, 2024  on Shopify

easy to use, great customer service.

My Store

Sep 11, 2024  on Shopify

It was hard for me at first but Agent Dawn explained me how the Ali Reviews Works

smartchoices

Sep 11, 2024  on Shopify

Kudosi reviews has helped me a lot especially the assistent Comei she has helped me a lot..she explained in detailed what each button was for and what to expect after agreed very good experience..i would recommend alie reviews- Comei

Vessy boutique women style

Sep 11, 2024  on Shopify

Very helpful

Electronics Guru

Sep 10, 2024  on Shopify

I just got helped by Rachel, a very nice person who solved my problem in just a few minute! Highly recommend. Cheers guys!

Pawfect

Sep 10, 2024  on Shopify

Rachel from customer service was great and helped me with my problems

我的商店

Sep 09, 2024  on Shopify

服务很好

ShonenBox™

Sep 09, 2024  on Shopify

Les meilleurs prix et le plus facile !

BeeBeeBuys

Sep 09, 2024  on Shopify

Victoria was fantastic. thanks Victoria.

So store

Sep 08, 2024  on Shopify

Great store, excellent services and amazing performance. I will continue to deal with this store forever, few prices and suitable for all categories. I recommend buying from it. It is one of the most wonderful popular products and deserves everything beautiful.

Lipotek

Sep 08, 2024  on Shopify

I had a display issue with the reviews, and thanks to Harry, I solved the problem in 5 seconds. Exceptional support!

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