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Customer reviews: Ali Reviews: AI Product Review

Develop by FireApps

Ali Reviews helps Shopify merchants collect and showcase customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user feedback to help you decide if it's the right fit for your store.

Reviews (1,755)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

  • Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
  • Seamless importing of reviews from platforms like AliExpress.
  • Customization options that align well with various store designs and branding.
  • Features like review carousels and automated email solicitations contributing to increased conversion rates.
  • Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

  • Issues with reviews containing incorrect images or videos for specific products.
  • Some merchants reported confusion during initial setup.
  • Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
  • Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

SKINADDICT

Oct 04, 2024  on Shopify

very nice, Comei is amazing :)

Whatthehalloween

Oct 04, 2024  on Shopify

Dawn has been amazing in smashing out my issues very quickly and was really helpful !

Di Decors

Oct 03, 2024  on Shopify

I was assisted the rep was kind and helpful

MillerKyleStudios

Oct 03, 2024  on Shopify

I had to contact customer support, and Dawn was wonderful and fixed my issue for me. What great customer support! Thanks so much!

Luvasmr

Oct 03, 2024  on Shopify

24/7 support, extreamly helpful

MALOAM

Oct 02, 2024  on Shopify

Excellent service et excellent chat, très rapide et efficace

Snap Sack

Oct 01, 2024  on Shopify

I had Rachel to assist me and she was super fast in her support duties i am gonna stick with this app because the support team is very responsive and helpfull.

Royale

Oct 01, 2024  on Shopify

I just wanted to take a moment to express my appreciation for the outstanding customer service I received from Rachel! she is incredibly helpful, patient, and attentive to my needs. He went above and beyond to ensure all my questions were answered and that I left completely satisfied. It's rare to find such dedication, and I truly felt like a valued customer. Keep up the fantastic work!"

Jointcorp

Sep 29, 2024  on Shopify

Fantastic app and support team! Super helpful, especially Dawn, who can solve your problem in just seconds.

Xpert

Sep 29, 2024  on Shopify

quickly helped with the request

Jewel E. Ann Books

Sep 29, 2024  on Shopify

Swimsultry

Sep 28, 2024  on Shopify

Salki was an absolute lifesaver!

COOLCrown Store

Sep 28, 2024  on Shopify

Thank you Comei. Fast response and resolution was also swift!

Lavenra

Sep 27, 2024  on Shopify

Rachel helped me a lot to customize the reviews.

Elydia Bijoux

Sep 26, 2024  on Shopify

Harry is the best customer service agent of all time. The COAT

MK E-Motors

Sep 26, 2024  on Shopify

Glowyrooms

Sep 24, 2024  on Shopify

Dawn was really helpful and professional. He helped me to resolve my issue quickly. Many thanks.

Carro No Shopping

Sep 24, 2024  on Shopify

Dawn helped me so much solving a big problem, I couldn't import reviews and now I can finally. Thank you Dawn!

Siren Fashion

Sep 23, 2024  on Shopify

Good experience and easy install. Quick help when I had questions. Comei was great!

Lunar Bliss

Sep 23, 2024  on Shopify

Very nice help, quick assistance, especially from rachel she helped me out quickly and was very kind

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