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Customer reviews: Ali Reviews: AI Product Review

Develop by FireApps

Ali Reviews helps Shopify merchants collect and showcase customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user feedback to help you decide if it's the right fit for your store.

Reviews (1,755)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

  • Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
  • Seamless importing of reviews from platforms like AliExpress.
  • Customization options that align well with various store designs and branding.
  • Features like review carousels and automated email solicitations contributing to increased conversion rates.
  • Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

  • Issues with reviews containing incorrect images or videos for specific products.
  • Some merchants reported confusion during initial setup.
  • Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
  • Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

Eileensia

Nov 06, 2024  on Shopify

Harry is THE GOAT, solved my problem. thanks a lot to him and shout out to kudosi staff!

PlushPuff

Nov 05, 2024  on Shopify

comei very good customer service. Helpted me with the set up! Very nice

PawsomeSphere

Nov 05, 2024  on Shopify

Great Support and App

Tonevera

Nov 05, 2024  on Shopify

Comei is GREATTTTTT

TillBuy

Nov 05, 2024  on Shopify

The staff here are very patient and the products are excellent. I have sought questions and help from them several times, and they have always been very serious in helping me answer my questions. Today it was Rachel who helped me, she was very patient!! Really recommend!!!TRUE!!!

Smily Buds

Nov 04, 2024  on Shopify

supportive

Roots48

Nov 03, 2024  on Shopify

Good support and quick response . Thanks to the great team and to dahlia

SaveMyMakeup

Nov 03, 2024  on Shopify

Dawn has been very helpful and fast at responding!! Great customer support!

Plugted

Nov 03, 2024  on Shopify

Really great experience. I had a problem (accounting with my theme) and didn't even have time to contact them as they are already there to help you. Thank you for your help Dawn you were quick and efficient. The app is awesome. Congratulations to the FireApps team

Lifyi

Nov 03, 2024  on Shopify

Dawn was very helpful with getting my export of the reviews!

cozycornerstyle

Nov 02, 2024  on Shopify

Thanks a lot Saiki .. you are awesome.. she help me more than one hour until solve my problem .. thank you very much ❤️❤️❤️

WILKYs

Nov 01, 2024  on Shopify

I would recommend this app because of the excellent customer service. I had an issue importing all my reviews and I was so frustrated. I spoke with Dawn and he went above and beyond to find a solution. I cannot thank him enough for his help.

StrengthHer

Nov 01, 2024  on Shopify

Chatted for some help and Harry helped me with my request right away! Fixed all my issues very quickly. Amazing app and customer support.

Little Explorers

Oct 31, 2024  on Shopify

Harry from support team was very helpful . Understood the problem quickly, made the changes I requested . Literally fixed the issue in 5 mins

DHAMAK

Oct 31, 2024  on Shopify

Nice App

SlimFlex

Oct 31, 2024  on Shopify

NAILSTYLE

Oct 30, 2024  on Shopify

great app they have very fast and helpful support. the girl who helped me very fast is called saiki and she is very professional.

Calton GT

Oct 29, 2024  on Shopify

Great app. Harwin was an amazing help to me. He took time to provide me with adequate support.

Glimr

Oct 29, 2024  on Shopify

Dahlia was amazing and helped set everything up for me

Velorra

Oct 28, 2024  on Shopify

Very friendly and comprehensive assistance while using the instant chat. A special thanks to Rachel who helped me to solve my issue !

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