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Customer reviews: Ali Reviews: Kudosi Reviews

Develop by FireApps

Reviews (14,839)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

  • Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
  • Seamless importing of reviews from platforms like AliExpress.
  • Customization options that align well with various store designs and branding.
  • Features like review carousels and automated email solicitations contributing to increased conversion rates.
  • Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

  • Issues with reviews containing incorrect images or videos for specific products.
  • Some merchants reported confusion during initial setup.
  • Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
  • Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

StrengthHer

Nov 01, 2024  on Shopify

Chatted for some help and Harry helped me with my request right away! Fixed all my issues very quickly. Amazing app and customer support.

Little Explorers

Oct 31, 2024  on Shopify

Harry from support team was very helpful . Understood the problem quickly, made the changes I requested . Literally fixed the issue in 5 mins

DHAMAK

Oct 31, 2024  on Shopify

Nice App

SlimFlex

Oct 31, 2024  on Shopify

NAILSTYLE

Oct 30, 2024  on Shopify

great app they have very fast and helpful support. the girl who helped me very fast is called saiki and she is very professional.

Calton GT

Oct 29, 2024  on Shopify

Great app. Harwin was an amazing help to me. He took time to provide me with adequate support.

Glimr

Oct 29, 2024  on Shopify

Dahlia was amazing and helped set everything up for me

Velorra

Oct 28, 2024  on Shopify

Very friendly and comprehensive assistance while using the instant chat. A special thanks to Rachel who helped me to solve my issue !

SLEEKY

Oct 28, 2024  on Shopify

Thank you Dahlia you were perfect to help me with my problems.

mypetti.nl

Oct 27, 2024  on Shopify

Great app and Great support.

https://e-commerceultrarapide.com

Oct 26, 2024  on Shopify

Oui j'ai u un problème avec le site, j'arrivais plus à importer d'avis Alliexpress et s'est Monsieur Dahlia il m'as tout résolu en quelque seconde. Enfin bref vraiment une très très bonne assistance.

TROLYX

Oct 26, 2024  on Shopify

i like this

UrbanOs

Oct 25, 2024  on Shopify

A person Name Dawn help me a lot to make dure my store is review are looking attractive to people and make sure i get the best result.

Strider Golf

Oct 25, 2024  on Shopify

Customer support was great and helped us resolved an issue with reviews not showing up on home page. highly recommend this app!

tintin-jewelry.store

Oct 25, 2024  on Shopify

service team is very good

Très Elite

Oct 25, 2024  on Shopify

Harwin was incredibly helpful – thank you! Great team, highly recommended!

Sosilky

Oct 25, 2024  on Shopify

Bonne application pour les reviews

Otherwise Entertainment

Oct 24, 2024  on Shopify

Dawn was Great. Excellent service!

TulipGlobe

Oct 23, 2024  on Shopify

Hey, when I installed the app, A lady from support "Rachael" wrote to me and suggested changes i could make to my store, overall app is very user friendly. Recommend 10/10 :D

Golf Direct

Oct 23, 2024  on Shopify

Great customer support! Fast and very helpfull!

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