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Customer reviews: Ali Reviews: AI Product Review

Develop by FireApps

Ali Reviews helps Shopify merchants collect and showcase customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user feedback to help you decide if it's the right fit for your store.

Reviews (1,755)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

  • Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
  • Seamless importing of reviews from platforms like AliExpress.
  • Customization options that align well with various store designs and branding.
  • Features like review carousels and automated email solicitations contributing to increased conversion rates.
  • Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

  • Issues with reviews containing incorrect images or videos for specific products.
  • Some merchants reported confusion during initial setup.
  • Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
  • Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

FnLune

Nov 14, 2024  on Shopify

Comei is really great. Since my decorating templates don't support direct inline star ratings and number of reviews, she launched a request for assistance directly to my backend. I am a non-coder and she solved all my problems. Without her, I would have needed to fumble around for at least 24 hours and probably wouldn't have been able to solve the dilemma. She really solved my problem perfectly! I really appreciate her, she really made me feel the power of service. Love you in the end!

X NEXUS

Nov 14, 2024  on Shopify

BREATHER

Nov 14, 2024  on Shopify

Dawn m'a beaucoup aidé et m'a montré qu'on peut traduire les avis en n'importe quelle langue, je recommande !

Barberecho Warehouse

Nov 13, 2024  on Shopify

コーシュカショップス

Nov 13, 2024  on Shopify

The support was kind and extremely easy to understand. I’d like to continue using this service actively in the future.

GYRAE

Nov 12, 2024  on Shopify

CRISTEL USA

Nov 12, 2024  on Shopify

Andrea offered awesome customer support. would definitely recommend this app for all your review needs. Thanks again Andrea.

Mére & éclat

Nov 12, 2024  on Shopify

j'ai reçu une bonne satisfaction client avec Andrea merci

Auriginals

Nov 11, 2024  on Shopify

The customer service from Harry was amazing!

BabySala

Nov 11, 2024  on Shopify

Fast and solve the issue. Thank you Harry

おしゃれの道具箱

Nov 11, 2024  on Shopify

とても丁寧にわかりやすく説明してくださったので助かりました。

COLAGLO

Nov 11, 2024  on Shopify

Wenz

Nov 10, 2024  on Shopify

Quick Assistance, Great Staff. Works perfectly. Thanks Rachel !

Seductiva

Nov 09, 2024  on Shopify

luxenest.fashion

Nov 09, 2024  on Shopify

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Boutique Baby Kids

Nov 08, 2024  on Shopify

The app is perfect and the support is always willing to help you anytime. Special thanks to Harry.

NoBlah

Nov 07, 2024  on Shopify

Dawn was amazing and patient! Made everything perfect!

Arcelini

Nov 07, 2024  on Shopify

Good app, and very very good customer service. They fixed my problem very fast. Thanks Saiki

Plugted

Nov 06, 2024  on Shopify

Really a great experience. I had a problem (accounting with my theme) and I didn't even have time to contact them because they are already there to help you. Thank you for your help Dawn and Harwin, you were quick and efficient. The app is awesome. Congratulations to the FireApps team

Billy's Trends

Nov 06, 2024  on Shopify

Rachel - that girl from chat , very helpful , understanding , patient -- I have neved had this kind of support from any other places. she is actually credit for your good side Thanks again.

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