Reviews: Ali Reviews: Kudosi Reviews

Customer reviews: Ali Reviews: Kudosi Reviews

Reviews (14,839)

Overall rating

4.9

5

594
4

40
3

4
2
1

11

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
Seamless importing of reviews from platforms like AliExpress.
Customization options that align well with various store designs and branding.
Features like review carousels and automated email solicitations contributing to increased conversion rates.
Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

Issues with reviews containing incorrect images or videos for specific products.
Some merchants reported confusion during initial setup.
Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

Wenz

Nov 10, 2024 on Shopify

Quick Assistance, Great Staff. Works perfectly. Thanks Rachel !

Seductiva

Nov 09, 2024 on Shopify

luxenest.fashion

Nov 09, 2024 on Shopify

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Boutique Baby Kids

Nov 08, 2024 on Shopify

The app is perfect and the support is always willing to help you anytime. Special thanks to Harry.

NoBlah

Nov 07, 2024 on Shopify

Dawn was amazing and patient! Made everything perfect!

Arcelini

Nov 07, 2024 on Shopify

Good app, and very very good customer service. They fixed my problem very fast. Thanks Saiki

Plugted

Nov 06, 2024 on Shopify

Really a great experience. I had a problem (accounting with my theme) and I didn't even have time to contact them because they are already there to help you. Thank you for your help Dawn and Harwin, you were quick and efficient. The app is awesome. Congratulations to the FireApps team

Billy's Trends

Nov 06, 2024 on Shopify

Rachel - that girl from chat , very helpful , understanding , patient -- I have neved had this kind of support from any other places. she is actually credit for your good side Thanks again.

Eileensia

Nov 06, 2024 on Shopify

Harry is THE GOAT, solved my problem. thanks a lot to him and shout out to kudosi staff!

PlushPuff

Nov 05, 2024 on Shopify

comei very good customer service. Helpted me with the set up! Very nice

PawsomeSphere

Nov 05, 2024 on Shopify

Great Support and App

Tonevera

Nov 05, 2024 on Shopify

Comei is GREATTTTTT

TillBuy

Nov 05, 2024 on Shopify

The staff here are very patient and the products are excellent. I have sought questions and help from them several times, and they have always been very serious in helping me answer my questions. Today it was Rachel who helped me, she was very patient!! Really recommend！！！TRUE！！！

Smily Buds

Nov 04, 2024 on Shopify

supportive

Roots48

Nov 03, 2024 on Shopify

Good support and quick response . Thanks to the great team and to dahlia

SaveMyMakeup

Nov 03, 2024 on Shopify

Dawn has been very helpful and fast at responding!! Great customer support!

Plugted

Nov 03, 2024 on Shopify

Really great experience. I had a problem (accounting with my theme) and didn't even have time to contact them as they are already there to help you. Thank you for your help Dawn you were quick and efficient. The app is awesome. Congratulations to the FireApps team

Lifyi

Nov 03, 2024 on Shopify

Dawn was very helpful with getting my export of the reviews!

cozycornerstyle

Nov 02, 2024 on Shopify

Thanks a lot Saiki .. you are awesome.. she help me more than one hour until solve my problem .. thank you very much ❤️❤️❤️

WILKYs

Nov 01, 2024 on Shopify

I would recommend this app because of the excellent customer service. I had an issue importing all my reviews and I was so frustrated. I spoke with Dawn and he went above and beyond to find a solution. I cannot thank him enough for his help.