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Customer reviews: Ali Reviews: Kudosi Reviews

Develop by FireApps

Reviews (14,839)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

  • Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
  • Seamless importing of reviews from platforms like AliExpress.
  • Customization options that align well with various store designs and branding.
  • Features like review carousels and automated email solicitations contributing to increased conversion rates.
  • Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

  • Issues with reviews containing incorrect images or videos for specific products.
  • Some merchants reported confusion during initial setup.
  • Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
  • Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

The Little Chic Wardrobe

Nov 18, 2024  on Shopify

I had a fantastic experience with Ali Reviews, especially thanks to Comei. She provided outstanding customer service, guiding me through every step and resolving my concerns efficiently. Her professionalism and kindness made the process seamless and enjoyable. Highly recommend this app, not just for its functionality but also for the incredible support team. Thank you, Comei!

Wangoli

Nov 17, 2024  on Shopify

Dawn offered great support and walked me threw everything to fix my problem.

JOLLY HOME STORE

Nov 17, 2024  on Shopify

Saiki is a capable and enthusiastic person. It was a pleasure to meet her online. She helped me solve a big problem. I'm so grateful to her.

The Shop

Nov 17, 2024  on Shopify

It's a great app with great customer support. Easy to integrate and import reviews. Highly recommended! Thanks to Comei for your support and recommendations to improve my collection page.

Safe & Secure Pest Solutions

Nov 16, 2024  on Shopify

Its a Very great App and the customer service was quick to help with my problem successfully

MemoryMate

Nov 16, 2024  on Shopify

Saiki helped me navigate how to set it up the best way possible. Great help and easy to use the app.

My Store

Nov 16, 2024  on Shopify

I had some questions along the way and spoke with Saiki on On line chat - she was amazing! Polite, friendly and very knowegable, super happy with this service :)

HAIR SAVER

Nov 16, 2024  on Shopify

This is a good app it helps getting reviews fast. And i must thank Comei for the fast and helpful customer support

FnLune

Nov 14, 2024  on Shopify

Comei is really great. Since my decorating templates don't support direct inline star ratings and number of reviews, she launched a request for assistance directly to my backend. I am a non-coder and she solved all my problems. Without her, I would have needed to fumble around for at least 24 hours and probably wouldn't have been able to solve the dilemma. She really solved my problem perfectly! I really appreciate her, she really made me feel the power of service. Love you in the end!

X NEXUS

Nov 14, 2024  on Shopify

BREATHER

Nov 14, 2024  on Shopify

Dawn m'a beaucoup aidé et m'a montré qu'on peut traduire les avis en n'importe quelle langue, je recommande !

Barberecho Warehouse

Nov 13, 2024  on Shopify

コーシュカショップス

Nov 13, 2024  on Shopify

The support was kind and extremely easy to understand. I’d like to continue using this service actively in the future.

GYRAE

Nov 12, 2024  on Shopify

CRISTEL USA

Nov 12, 2024  on Shopify

Andrea offered awesome customer support. would definitely recommend this app for all your review needs. Thanks again Andrea.

Mére & éclat

Nov 12, 2024  on Shopify

j'ai reçu une bonne satisfaction client avec Andrea merci

Auriginals

Nov 11, 2024  on Shopify

The customer service from Harry was amazing!

BabySala

Nov 11, 2024  on Shopify

Fast and solve the issue. Thank you Harry

おしゃれの道具箱

Nov 11, 2024  on Shopify

とても丁寧にわかりやすく説明してくださったので助かりました。

COLAGLO

Nov 11, 2024  on Shopify

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