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Customer reviews: Ali Reviews: AI Product Review

Develop by FireApps

Ali Reviews helps Shopify merchants collect and showcase customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user feedback to help you decide if it's the right fit for your store.

Reviews (1,755)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

  • Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
  • Seamless importing of reviews from platforms like AliExpress.
  • Customization options that align well with various store designs and branding.
  • Features like review carousels and automated email solicitations contributing to increased conversion rates.
  • Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

  • Issues with reviews containing incorrect images or videos for specific products.
  • Some merchants reported confusion during initial setup.
  • Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
  • Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

Shopindiestyle

Nov 30, 2024  on Shopify

excelente atención de Dawn , es un gran profesional , me ayudo muy rápidamente y busco la manera mas profesional y clara para ayudarme, deberían haber profesionales como el en muchas empresas, gracias por todo , muy satisfecho

Topbrand24

Nov 30, 2024  on Shopify

Good communication very god

MobileGamer

Nov 30, 2024  on Shopify

merci service impeccable

ZapTekk

Nov 28, 2024  on Shopify

Great customer service. Comei was very helpfull.

NS JEWELS

Nov 28, 2024  on Shopify

Your Furry Friends Direct

Nov 27, 2024  on Shopify

It works great! Rachel from customer service helped me out nicely.

PittLefferStore

Nov 27, 2024  on Shopify

Thank for your help, Dahila was perfect assistant

EllePrestige

Nov 27, 2024  on Shopify

Andrea did a great job she helped us quickly and happy to work with her.keep it up

Xintora

Nov 26, 2024  on Shopify

Dawn was a big help

Ma boutique

Nov 26, 2024  on Shopify

Rapide et efficace

NoctAir

Nov 26, 2024  on Shopify

harwin did a very good job for helping me in all the request that i had. very good app and customer service

Ellectro Life

Nov 26, 2024  on Shopify

They have clean interface and high-quality customer support. Harwin helped me to solve my problem in no time. Recommend

Capas-PT

Nov 26, 2024  on Shopify

Deram um bom apoio e resolveram a minha questão!

Wee Luxury

Nov 26, 2024  on Shopify

Best Service ever! Had a problem fixing the review badge on my website and it took us 3 hours before we managed to get it done. Dawn went above and beyond to help centre review badge the theme. Highly recommend those guys.

Chez Nous, Chez Vous

Nov 26, 2024  on Shopify

Le support d'aide est hyper réactif, ça fait super plaisir !! Dawn a été d'une grande aide. Je recommance

auvnua

Nov 25, 2024  on Shopify

너무 좋은 신속한 답변에 감사드립니다.

Chien et chat

Nov 25, 2024  on Shopify

L’équipe de support a été rapide et efficace. Mon problème a été résolu sans complication. Merci pour votre aide !

Little Cutie Land

Nov 24, 2024  on Shopify

Love the app and the customer service, my experience with Harry was great, he was very helpful and assisted me with everything I needed.

ChonChon STORE

Nov 23, 2024  on Shopify

Muchas por la atención recibida exelente

Metro Ice

Nov 23, 2024  on Shopify

Great app, decently priced, Comei is amazing with support, instant response at 2am my time.

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