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Customer reviews: Ali Reviews: Kudosi Reviews

Develop by FireApps

Reviews (14,837)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Kudosi: Ali Reviews Importer" app. Many have found it user-friendly and essential for boosting store credibility through seamless importation and management of product reviews. The app’s integration capabilities and customization options are particularly appreciated for enhancing store branding. Additionally, the exemplary customer support provided by staff, often highlighting specific team members such as Rachel, Dawn, and Comei, receives frequent praise.

Key Strengths

  • Friendly and responsive customer support with specific mentions of agents like Rachel, Dawn, Comei, and Saiki.
  • Seamless importing of reviews from platforms like AliExpress.
  • Customization options that align well with various store designs and branding.
  • Features like review carousels and automated email solicitations contributing to increased conversion rates.
  • Ease of use for beginners, with budget-friendly pricing options.

Common Concerns

  • Issues with reviews containing incorrect images or videos for specific products.
  • Some merchants reported confusion during initial setup.
  • Challenges with specific tasks like importing reviews from certain platforms such as Amazon.
  • Complaints about non-intuitive navigation and a need for better self-explanatory resources within the app.

Final Thoughts

Overall, "Kudosi: Ali Reviews Importer" is well-regarded for its functionality and the immense value it offers Shopify merchants looking to build social proof and trust. The standout feature remains its exceptional customer service that effectively supports users to navigate any issues. While there are some areas for improvement, particularly in the accuracy of review media and ease of initial setup, the app's benefits clearly surpass its drawbacks for many users.

Heavenly Designs Rothwell

Aug 31, 2024  on Shopify

Great app and support - thanks for your help Harry.

Naughty Kitten Clothing

Aug 29, 2024  on Shopify

So far support has been great and app is working well

Lula handmade

Aug 26, 2024  on Shopify

Thank you for easy, simple assistance installing the review block. Rachel's service was efficient, professional and friendly.

Hype Up

Aug 26, 2024  on Shopify

I really appreciated Dawn's chat support on starting my Import Reviews.

ALLESFY

Aug 15, 2024  on Shopify

En general, Ali Reviews es una excelente herramienta para mejorar la credibilidad de tu tienda en línea mediante la incorporación de reseñas de productos. Su facilidad de uso, opciones de personalización y compatibilidad con herramientas como DSers la convierten en una inversión valiosa para cualquier negocio de comercio electrónico. Aunque tiene algunas limitaciones, los beneficios superan con creces los inconvenientes, haciendo de esta aplicación una adición valiosa para potenciar las ventas y la confianza del cliente. Dependencia de AliExpress: La aplicación requiere que los productos tengan enlaces de AliExpress para importar reseñas, lo que puede ser una limitación si trabajas con proveedores diferentes.

GOLDKINDCHEN

Jul 31, 2024  on Shopify

Gute App und sehr guter Chat-Support

Leonardo Costino

Jul 28, 2024  on Shopify

Good app, great customer service!

KEYEN

Jul 28, 2024  on Shopify

es genial el servicio de atención al cliente

BharatBazaar

Jul 26, 2024  on Shopify

product best hai

Niyok Natural Cosmetics

Jul 15, 2024  on Shopify

Recht einfache und übersichtliche gestaltete Erweiterung, die intuitiv zu bedienen ist. Manchmal dauert das publishen von Reviews etwas. Sehr schneller und freundlicher Kundensupport (danke an Rachel!). Eine Möglichkeit die Reviews selbst zu exportieren, wäre noch ideal.

Kinva.in

Jul 12, 2024  on Shopify

Satisfied

Walalde shop

Jul 09, 2024  on Shopify

Excelente programa

Home Nayr Love

Jun 18, 2024  on Shopify

Tudo

R. A products

May 01, 2024  on Shopify

Here's a great review for your store that could attract customers: "Wow, what an amazing shopping experience! I recently discovered [Your Store Name] and I'm hooked! The website is sleek and easy to navigate, and the product selection is incredible. I found exactly what I was looking for and so much more! The customer service is top-notch - friendly, helpful, and responsive. My order arrived quickly and was packaged with care. The quality of the products is exceptional, and the prices are unbeatable. I've already recommended [Your Store Name] to friends and family and can't wait to shop here again. If you're looking for a reliable, trustworthy, and fantastic online shopping experience, look no further! 5 stars isn't enough - I'd give it 10 stars if I could!"

AniWeebMerch

May 01, 2024  on Shopify

Comei my live agent helped me tremendously with my questions. I'm asking the staff to Please, please, please add a quantity reviews feature! I don't want to import 300 reviews on a single product that has only been out for a day, it seems suspicious. Instead, I'd like to import a set number of reviews. For example, I don't want to import 300 reviews I just want to import 40 reviews. if that feature is added I'll gladly give 5 stars. Thank you and have a great day!

Claudia Mode

Apr 20, 2024  on Shopify

App is a bit on the heavy side in terms of loading but customer support is great, always get a fast reply and help.

zh-jewelry

Apr 17, 2024  on Shopify

有详细的教程

CORE

Apr 17, 2024  on Shopify

Quick and straight to the point! Thank you, Nim! :)

FLIPZEY

Apr 12, 2024  on Shopify

very good

Mi tienda

Apr 10, 2024  on Shopify

MUY RECOMENDABLE Y SOBRE TODO MUY ATENTOS LOS DE ATENCION AL CLIENTE

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