Rocy was amazing customer support. They answered all my questions fast, and were very nice to me too. They even sent a document to help me with my dropshipping journey!!!! Rocy was amazing, I am glad I used Zopi over other dropshipping services because this support is the best I have seen.

Ross from support was super helpful. All of my questions were swiftly answered and my issues were taken care of. Out of all of the drop shipping apps for Shopify, I highly recommend this one. Not only is it way easier to use, but the support you receive is by far the best.

Ross was my chat associate and was very helpful and knowledgeable. The instructions provided were straight to the point and he provided screenshots too. Very impressive.

I love their chat support. Always there and helpful. Ross was particularly wonderful and resolved my issue in seconds.

helped me in every step and was so patient and respectful with me, and most important thing she resolved all my problems and questions

La atención al cliente es muy buena la verdad, me resuelven todos mis problemas, en especial Vivian que me atendio hoy, muchas gracias zopi y Vivian me hacen las cosas mas fáciles.

Scarlett was a great help in sorting issues out with my app through fault of my own great customer service Thanks

The best and fast constumer service! Rocy helped me manage a small problem I had in my store, and we resolved it together very quickly. Thank you and I hope to continue working and learning together!

Lana was extremely helpful, supportive and answered all my questions timely and intuitively. Lana made my business with Zopi easy, and I am grateful for her support. She not only assisted me efficiently and professionally, but also her support built trust in me with doing business with Zopi. I will be recommending to other colleagues. Thank you Lana, and thank you Zopi for your support.

Its a bit buggy but the customer service usually can help you with a workaround, so I appreciate there is a solution

I would definitely recommend Zopi - AliExpress Dropshipping as customer service agents are quite helpful to their client. I would like to mention Rocy for being so nice, patient, and understanding. He dealt with my query with full understanding of the issues and answered all my questions efficiently. Rocy has provided me an excellent customer service. Well done to Rocy. Thank you so much for helping me resolve my problems/issues.

I love this app, whenever I need assistance someone is there within seconds and everyone is so very helpful and patient with me, especially Rocy today who was brilliant and knew exactly what to check to resolve an issue. Excellent service. Thank you.

Ross konnte mir innerhalb von minuten mein problem lösen! Sie war mir eine sehr grosse hilfe! Danke Ross

Thanks to Ross I was able to solve a problem we were facing. Thanks so much for the very fast and helpful response!

Un grand merci a Karina et Vivian qui m'ont aide dans le processus pour traiter ma premiere commande. J'adore l'application ZOPI et je la recommande fortement a toutes personnes specialement celles qui lancent leur premiere boutique en ligne.

L'assistenza Ross è molto gentile, e paziente. Comprende e aiuta finchè non si risolve il problema. Sono veramente soddisfatta. :)

I recently had the pleasure of working with Ross from the customer service team at Zopi, and I couldn't be more impressed. She was incredibly responsive, patient, and went above and beyond to ensure all my concerns were addressed. Ross made the entire process smooth and stress-free, providing clear and detailed explanations at every step. Zopi is a buddy that you can trust on your business road, and Ross exemplifies that trust and reliability. Highly recommend!

Sempre me encanta o suporte deles, rapidos, educados e eficientes. A Ross mais uma vez me atendeu super bem e resolveu meu problema , nota sempre 10

The app is great! The chat feature is a bit unsteady. The text moves around a bit and I'm unable to unpin it from the window and move it around to get better navigation. I also would like for the ordering process, from order to fulfillment to be more automatic, with the least human intervention required. We have other things to do than having to submit orders, multiple times throughout the day. This feature would help with that a lot. Otherwise, so far, so good.

I highly recommend this app. The chat support team was incredibly helpful and resolved all my issues quickly, getting me back on track right away.