Taranker.Com Logo
Zopi ‑ AliExpress Dropshipping logo

Customer reviews: Zopi ‑ AliExpress Dropshipping

Develop by Zopi ⭐

Ali Orders by FireApps simplifies Shopify order management by syncing AliExpress orders directly to your store. This review covers its features, pricing, and real user feedback to help you decide if it’s the right tool for your eCommerce business.

Reviews (2,547)

Overall rating
4.8

What Merchants Think

The "Zopi ‑ AliExpress Dropshipping" app is generally well-received among users due to its user-friendly interface and the extensive support from its customer service team. Many users appreciate the ease of finding products and the support available 24/7, making their dropshipping experience smooth despite some technical challenges.

Key Strengths

  • Exceptional customer support, frequently praised with mentions of specific support staff such as Ross, Scarlet, Vivian, and Minn.
  • Easy-to-use interface, making it friendly for beginners in dropshipping.
  • Comprehensive product selection available for dropshipping.
  • Efficient in resolving customer queries promptly and effectively.

Common Concerns

  • Inconsistent syncing with platforms like TikTok Shop, leading to frustrations.
  • Occasional order fulfillment issues, including problems with payment processing and vague error messages.
  • Language barriers, particularly poor translations for non-English users like German speakers.
  • High cost concerns and billing issues, such as charges during free trials or after uninstallation.

Final Thoughts

Overall, the "Zopi ‑ AliExpress Dropshipping" app holds a positive reputation among its users, mainly due to excellent customer support and a user-friendly environment. While there are some areas for improvement, particularly in technical synchronization and pricing transparency, its strengths in support and ease of use make it a valuable tool for many dropshipping businesses.

Sana Stylehouse

Oct 11, 2024  on Shopify

I love the products are high quality, the prices are good and specially the customer service, I have talked with Lana one of their customer service, she guide me very nicely and solved all my problems...Thank you Lana.

Seasonal Goodies by Valerie

Oct 09, 2024  on Shopify

Even through complicated set up processes and just little questions here and there, Vivian makes working with Zopi sooooo easy!

Faasfa-laden.de

Oct 08, 2024  on Shopify

Ich bin sehr zufrieden mit dem Support, den ich heute von Karina erhalten habe. Sie hat mir schnell und professionell bei meinem Problem geholfen und klare Anweisungen gegeben, wie ich es lösen kann. Ihr Engagement und ihre Freundlichkeit waren wirklich bemerkenswert. Vielen Dank, Karina, für deine großartige Unterstützung!

ABCストア

Oct 07, 2024  on Shopify

惜しい、使えない。 まず在庫連携しない、在庫なくなってるのに注文できてしまう。 注文の処理時にお客様の送付先も反映されない。 全部自分の住所に送られてくる。 全部手入力ですか? いずれ使えるアプリになりそうな予感はあるが、 現状は使えない。

Relaxed Desk

Oct 06, 2024  on Shopify

Karina was great and she answered all of my questions and even emailed me the transcript of our conversation - STELLAR!!!!!

SoftFeel

Sep 27, 2024  on Shopify

⭐️⭐️⭐️⭐️⭐️ Amazing app with swift responses and exceptional support! Ross and Vivian helped me set up my new supplier through the app, and thanks to them, I earned my first dropshipping order. They also guided me with fulfillment, making the whole process seamless. I'm currently on the free plan but plan to upgrade soon. The future looks bright, and I'm excited to continue this dropshipping journey!

Waves & Game

Sep 19, 2024  on Shopify

beaucoup trop cher, je pensais que mon client recevrait la commande et je me rend compte que rien n'a fonctionné. Je dois payer 70$ pour un truc de 6$ ça n'a aucun sens. En plus vous voulez que je change pour un forfait plus grand pour seulement une vente de 6$

daily-need

Sep 19, 2024  on Shopify

Der Service ist gut, auch wenn Sie manchmal keine Antwort auf Dinge haben, die im Hintergrund passieren. Wie z.B. dass ich als Verkäufer die Versandemails von Hermes/DHL für die Zustellung beim Kunden erhalte (als ob ich selber das Produkt bestellt hätte und es auf dem Weg zu mir ist). Das nervt und spamt mein ganzes Postfach zu.

The K.I.N.D. Boutique

Sep 18, 2024  on Shopify

Ross was very helpful. I am new to using Zopi and having an online store so I sometimes need some help to complete orders and make sure there's nothing else I need to do. Ross helped a lot!

cashymart

Sep 15, 2024  on Shopify

Zopi Dropshipping has been fantastic The platform is easy to use, the product quality is excellent and the customer support is amazing always quick and helpful. Highly recommended for anyone looking to streamline their dropshipping business

UHT

Sep 14, 2024  on Shopify

Everytime I speak to a representative they are so very helpful but Vivian was exceptional. I appreciate her support she was very professional and patient with my requests. She is a superstar!

West Main Baby Marketplace

Sep 12, 2024  on Shopify

Just started this recently and so far so good. I had an issue(user error) with shipping my first time and Azalea helped me to get everything straightened out. Now I will be running smoothly!

Wallet armor

Sep 11, 2024  on Shopify

I had an exceptional experience with Zopi and I want to extend my gratitude to the entire team, especially Minn, for their outstanding customer support. Their dedication and efficiency truly made a difference, and I couldn’t be happier with the service I received. Highly recommend!

My Store

Sep 10, 2024  on Shopify

Scarlett identified my problem and solved it immediately! Zopi answers me asap when i have a problem with my dropshipping , which is very useful as a beginner!

Wipe the Slate Clean

Sep 08, 2024  on Shopify

Great customer service. Advisor Scarlett was friendly, approachable and talked me through all actions.

MALIK STORE

Sep 08, 2024  on Shopify

Hello, Zopi And the team Honestly my experience was very bad And i was very upset About my costumers orders And Also I Am stuck with AliExpress App And products, Lastly And finally today You Customer Assistant Her Name Is,( ROSS ) She help me A lot to Get Out Of this trouble And my problem Solved She is Professional and hard working, Thank you MINN for make me free of this Problem, thank you Zopi and Specially (ROSS) .... THANKS, MALIK STORE

Mizu By Lu

Sep 06, 2024  on Shopify

I have had good experiences especially with customer care. Ross today helped me promptly and was very polite.

Bakara Dreams

Sep 06, 2024  on Shopify

An dieser Stelle möchte ich Ihnen mitteilen, dass Ross ein vorbildlicher Mitarbeiter ist und seine fachliche Kompetenz mir sehr geholfen hat.

Gimbills.com

Sep 05, 2024  on Shopify

I had never tried Zopi App for dropshipping. I loved their customer services, their knowledge and client understanding while explaining clearly. Two people I met are : ROCY and Alice. Fantastic Experience !

Nekoro

Sep 05, 2024  on Shopify

I recommend this app because it offers the best products for dropshipping and has a very good customer support team, I recommend Ross because she answered all of my questions in a very friendly and professional manner and also because of the patience with helping me in resolving a number of problems

Scroll to Top