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Customer reviews: Zopi ‑ AliExpress Dropshipping

Develop by Zopi ⭐

Ali Orders by FireApps simplifies Shopify order management by syncing AliExpress orders directly to your store. This review covers its features, pricing, and real user feedback to help you decide if it’s the right tool for your eCommerce business.

Reviews (2,547)

Overall rating
4.8

What Merchants Think

The "Zopi ‑ AliExpress Dropshipping" app is generally well-received among users due to its user-friendly interface and the extensive support from its customer service team. Many users appreciate the ease of finding products and the support available 24/7, making their dropshipping experience smooth despite some technical challenges.

Key Strengths

  • Exceptional customer support, frequently praised with mentions of specific support staff such as Ross, Scarlet, Vivian, and Minn.
  • Easy-to-use interface, making it friendly for beginners in dropshipping.
  • Comprehensive product selection available for dropshipping.
  • Efficient in resolving customer queries promptly and effectively.

Common Concerns

  • Inconsistent syncing with platforms like TikTok Shop, leading to frustrations.
  • Occasional order fulfillment issues, including problems with payment processing and vague error messages.
  • Language barriers, particularly poor translations for non-English users like German speakers.
  • High cost concerns and billing issues, such as charges during free trials or after uninstallation.

Final Thoughts

Overall, the "Zopi ‑ AliExpress Dropshipping" app holds a positive reputation among its users, mainly due to excellent customer support and a user-friendly environment. While there are some areas for improvement, particularly in technical synchronization and pricing transparency, its strengths in support and ease of use make it a valuable tool for many dropshipping businesses.

Silvana & Osmany CanXport Fashion Finds

Nov 28, 2024  on Shopify

jè avais deux commandes bloquées et Azalea m a beaucoup aidé et a ete super patiente. merci. Il faut se familiariser avec l'outil. tout y est. merci beaucoup pour le bon support

House of Serenity Interieur Styling

Nov 26, 2024  on Shopify

I experienced some issues with my first orders as they couldn't be placed into my AliExpress account, and I wasn’t sure why. Thankfully, the Zopi support team was amazing! Jennie quickly identified and solved the issue, but her shift ended, Ross seamlessly took over without me needing to explain everything again. The issue turned out to be incomplete contact information. Once that was resolved, everything worked perfectly. Huge thanks to Jennie & Ross for their quick and efficient support!

BeatricePicks

Nov 25, 2024  on Shopify

I just started using Zopi - AliExpress Dropshipping and I love the experience so far. I just placed my first order and the customer support has been phenomenal.

IShopAus

Nov 20, 2024  on Shopify

got amazing efficient work as per usual from minn, always an absolute breeze when i know i need to hit the support line

My Childrens Boutique

Nov 19, 2024  on Shopify

Excellent App makes everything easy and stress free, I've needed assistance a few times and the customer service at on the chat is excellent, Ross helped me today and Azelia in the past both excellent, help fix any problems and explain why it happened. excellent service

Uniapneakauppa

Nov 18, 2024  on Shopify

hankala löytää tuotteita, näyttää vain muutaman vaihtoehdon mitä haki ja sen jälkeen tulee ihan asiaan kuulumattomia tuotteita näkyviin. Ei pysty hakemaan esimerkiksi aliexpress myyjäkaupan nimellä. Ei pysty määrittämään eu alueen toimittajia. ei pysty määrittämään hakuun näyttämään hintaa suoraan omaan maahan tuontiin. ei pääse käymään saman kauppiaan sivuilla etsimässä muita tuotteita. todella hankala ja jäykkä sovellus. hinnat kalliimpia kuin tilaisi suoraan itselleen. jos haluaa peruuttaa tilauksen ei rahoja palauteta vaan joudut/pääset käyttämään sovellusta siihen asti kun olet maksanut.

Pawz

Nov 12, 2024  on Shopify

I had an issue processing an order. Alice helped me patiently and in the end everything worked out wonderfully. Thank's again Alice! <3

Kotspullen

Nov 12, 2024  on Shopify

Lana en Scarlet hebben mij goed geholpen om een belangrijk probleem op te lossen. Hopelijk heb ik verder geen problemen meer, maar als dat toch het geval is, dan weet ik ten minste dat ik goed geholpen zal worden

Furball

Nov 12, 2024  on Shopify

Mimm was really really helpful, I was lost when I contacted Zopi chat and she really sorted me out, I'm very grateful. This is a great app with excellent customer service. Thank you to everyone at Zopi!!

ScoopSmart

Nov 11, 2024  on Shopify

I was confused about my first two orders that came in through and how Zopi handled fulfillment. Vivian, thru the Help Desk, helped me a ton. It's 8PM here and she was readily available to help me understand the process. Great customer service.

Labubu Couture

Nov 11, 2024  on Shopify

Really simple to use and gather products to sell. Support response time is very quick and helpful for any questions.

Happy Tail, Paws Paradise

Nov 11, 2024  on Shopify

This app doesn't sync correctly with tiktok shop. It's a nightmare!! also they keep charging you after you uninstall the app. Customer service don't resolve anything. Disappointed!!

Off Grid and Mobile Power Solutions

Nov 10, 2024  on Shopify

Scarlet was great to day and very knowledgeable and helped me to sort out my CJ Dropshipping account.

🛒 ZONO BEST 🛒

Nov 09, 2024  on Shopify

Scarlet was kind and intelligent when I needed help shipping and fulfilling an order. She directed me to the right pages and I quickly fixed the issue and the order is awaiting shipping. Thanks for your support!

NexNovaTech

Nov 09, 2024  on Shopify

Azalea a été exceptionnelle ! Très patiente et professionnelle, elle a su m'aider à résoudre mes problèmes avec Zopi et Shopify rapidement et efficacement. Grâce à son aide précieuse, la gestion de mes produits est devenue bien plus simple. Elle mérite vraiment une promotion pour son dévouement et son service de qualité ! Merci, Azalea ! ⭐⭐⭐⭐⭐

My Store

Nov 09, 2024  on Shopify

So far Zopi has been great. and I just got done talking to Lana from cust support. She was quick and immediately picked up what my issue was, and noticed a possible issue down the line, even understand what the end goal was. So yes, so far as I can tell, Zopi if 5 starts. and as far a Lana go's, Tell your boss that I said to give you a raise and 3 more days of PTO added to your vacation! Good Job!

LostLux

Nov 08, 2024  on Shopify

I meet up with some problems on considering what products to dropship by using zopi and Azalea really help me through steps by steps and reply fast too! Highly recommended

My Store

Nov 08, 2024  on Shopify

the guidance, support and overall experience with Ms. Lana was incredibly helpful, and I really appreciate the vision and mission of zopi, thank slot again, have a good day! Best Regards, Abdul Hannan

Menu

Nov 06, 2024  on Shopify

Ross was a gem with helping me get my accounts connected and understanding the whole dropshipping process.

Pet Xpress

Nov 04, 2024  on Shopify

Vivian from Zopi provided me with 5 star help, very quikcly and efficiently. Thank you Vivian and Zopi!

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