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Customer reviews: Zopi ‑ AliExpress Dropshipping

Develop by Zopi ⭐

Ali Orders by FireApps simplifies Shopify order management by syncing AliExpress orders directly to your store. This review covers its features, pricing, and real user feedback to help you decide if it’s the right tool for your eCommerce business.

Reviews (2,547)

Overall rating
4.8

What Merchants Think

The "Zopi ‑ AliExpress Dropshipping" app is generally well-received among users due to its user-friendly interface and the extensive support from its customer service team. Many users appreciate the ease of finding products and the support available 24/7, making their dropshipping experience smooth despite some technical challenges.

Key Strengths

  • Exceptional customer support, frequently praised with mentions of specific support staff such as Ross, Scarlet, Vivian, and Minn.
  • Easy-to-use interface, making it friendly for beginners in dropshipping.
  • Comprehensive product selection available for dropshipping.
  • Efficient in resolving customer queries promptly and effectively.

Common Concerns

  • Inconsistent syncing with platforms like TikTok Shop, leading to frustrations.
  • Occasional order fulfillment issues, including problems with payment processing and vague error messages.
  • Language barriers, particularly poor translations for non-English users like German speakers.
  • High cost concerns and billing issues, such as charges during free trials or after uninstallation.

Final Thoughts

Overall, the "Zopi ‑ AliExpress Dropshipping" app holds a positive reputation among its users, mainly due to excellent customer support and a user-friendly environment. While there are some areas for improvement, particularly in technical synchronization and pricing transparency, its strengths in support and ease of use make it a valuable tool for many dropshipping businesses.

Essentials by Oliver

Jun 02, 2024  on Shopify

Ross was quick and brilliant can’t thank him enough. He helped me progress my order and corrected a problem I had caused. Thank you so much

Green Mountain Printing

Jun 01, 2024  on Shopify

Give Vivian from tech support a huge raise she helped me fast and saved me money and even explained how to fix the issue in the future!

Underwear Hero's Emporium

Jun 01, 2024  on Shopify

Zopi - AliExpress Dropshipping makes it effortless to discover, import, and manage products from AliExpress, Temu, and CJDropshipping on Shopify, automating orders and keeping inventory updated seamlessly.

Choice Champs

May 30, 2024  on Shopify

I have talked to Pauline for my questions. She was so kind and sweet. Also fast and helpful which is very important for me. It was good.

Beauty on Locke

Apr 21, 2024  on Shopify

It isn't convenient to search one source at a time in order to then filter and sort by order number. If you could fix it to search both at the same time, that'd be the best. The inconvenience for me is having to search two sources and then cross-filtering the order or list count to determine trust worth sources and costs vs. value. Centralizing seemed like a game changer but I guess ill need to keep looking

Cosmic Designs and Fashions

Apr 21, 2024  on Shopify

Ross was a huge help in navigating Shopify-Zopi orders, and filled in a lot of blanks when things became murky. I really appreciate their patience and understanding, and know that their assistance makes this app a breeze to work with.

TrioVisionX

Apr 20, 2024  on Shopify

Ross from customer service was fantastic. Walked me threw everything I needed and then some great service

Connect Teck

Apr 19, 2024  on Shopify

Your customer service representative Rocy. Who took extra time out of her to day to fulfill my needs and the customers. I was impressed at her fast response time and her willingness to help me. Everything was easy. Thank you

Discount Central

Apr 17, 2024  on Shopify

scarlet was very helpful and amazing as far as for the 3 stars i havent had a chance to use it yet this will be my first order

Cloudy Pig

Apr 16, 2024  on Shopify

i was confused about some of the features however when i used their onsite chat box, Ross was very knowledgeable and made sure to teach me what i need to know! definately trying out this service!

love-decohouse.com

Apr 16, 2024  on Shopify

assistance très réactive, Vivien et ces collègues savent résoudre rapidement les problèmes rencontrer par les débutants, et c'est très appréciable

Eboniz Rose

Apr 15, 2024  on Shopify

i Definity recommend this app as a small business owner, my team has been nothing but helpful and knowledgeable. Thank you so much because I was so scared for the first order, but they helped me the whole process. And the order was successful. Thank you Clara.

DT Selects

Apr 14, 2024  on Shopify

I did a test order and two clients ordered as well...all parties are yet to receive products after 4+ weeks. Very disappointed.

KoesterCollectie

Apr 09, 2024  on Shopify

I had a few questions and Ross helped me out more than i could asked for. Thank you for your patient. It's all clear now.

Beautiful Stranger 2020

Apr 09, 2024  on Shopify

Jennie helped me solve my ordering issue. I was very grateful for the help provided over many hours of trouble shooting. Once you learn your way around the app, it is a wonderful too for your ecommerce shop. I would reccomend Jennie for support if needed using Zopi. Thank you again Jennie. You have made my day.

Gift Boutique

Apr 07, 2024  on Shopify

I would definitely recommend this app, the support is almost immediate and the person who assisted me helped me to the very last step. They even went as far as to find alternative suppliers for me when I could not find my own. I am really appreciate this.

Sonic Bark

Apr 05, 2024  on Shopify

Zopi has been a game-changer for my dropshipping business. The user interface is super intuitive, making it easy to find and import products. Plus, their customer support is top-notch! When I have questions about order fulfillment, or anything, the live chat team responded quickly and walked me through the solution in no time. Highly recommend!

My Store

Apr 05, 2024  on Shopify

The support I have experienced has been wonderful. I truly appreciate the step by step help and quick response.

Smooth Sale Shop

Apr 05, 2024  on Shopify

The support has been fantastic. Ross was very patient with me, clearly laid out possible remedies with clear instructions (and even pictures, showing how to resolve the issue).

Inovex

Apr 03, 2024  on Shopify

Was very patient and responded quickly to my messages as compared to others that take 5-10 min. Nice chat Scarlet

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