The "Zopi ‑ AliExpress Dropshipping" app is generally well-received among users due to its user-friendly interface and the extensive support from its customer service team. Many users appreciate the ease of finding products and the support available 24/7, making their dropshipping experience smooth despite some technical challenges.
Key Strengths
Exceptional customer support, frequently praised with mentions of specific support staff such as Ross, Scarlet, Vivian, and Minn.
Easy-to-use interface, making it friendly for beginners in dropshipping.
Comprehensive product selection available for dropshipping.
Efficient in resolving customer queries promptly and effectively.
Common Concerns
Inconsistent syncing with platforms like TikTok Shop, leading to frustrations.
Occasional order fulfillment issues, including problems with payment processing and vague error messages.
Language barriers, particularly poor translations for non-English users like German speakers.
High cost concerns and billing issues, such as charges during free trials or after uninstallation.
Final Thoughts
Overall, the "Zopi ‑ AliExpress Dropshipping" app holds a positive reputation among its users, mainly due to excellent customer support and a user-friendly environment. While there are some areas for improvement, particularly in technical synchronization and pricing transparency, its strengths in support and ease of use make it a valuable tool for many dropshipping businesses.
elite trigger
Sep 04, 2024
on
Shopify
Great app for droppshipping
Alice really helped me
Virtuous Woman Designs & Apparel
Sep 03, 2024
on
Shopify
Today Ross helped me get my account back on track. I did a chat last night with someone else and they weren’t able to get the issue resolved but Ross stepped in and saved the day and got my account back online.
PawVibes™
Sep 03, 2024
on
Shopify
Today, I had the upmost pleasant experience with Ross during a support session. The clarity and kindness I felt truly was unmatched, unlike other services such as your competitors. To summarize, Ross was a great helper!
YLGA-Beauty
Sep 02, 2024
on
Shopify
Ross are quick helpful. Thank you!
PLUR4YOU
Sep 01, 2024
on
Shopify
customer service is top notch :)
ShanTeesDeals
Sep 01, 2024
on
Shopify
Vivian was patient and understanding in assisting me. I really appreciated that. She waited to see if I needed additional help, which meant a lot to me.
Cake Pops Parties
Sep 01, 2024
on
Shopify
Rocy is simply amazing. Rocy was so helpful that he should be considered for promotion
My Store
Sep 01, 2024
on
Shopify
excelente servicio al cliente ROCI fue la que me ayudo a solucionar my inquietud y me dio buenas ideas para corregir
ZANIMO
Aug 31, 2024
on
Shopify
excelent thank you so much lana
Ty Marcket
Aug 30, 2024
on
Shopify
je recommande fortement cette plate-forme car elle est tres pratique et le service impeccable merci beaucoup a Rocy et touts son equipe pour le soutien .
GIFTS 4 FIGHTERS
Aug 30, 2024
on
Shopify
The best user support experience I have ever had! Ross helped me out with very fast response times and clear and concise instructions. He was very friendly as well and truly made the experience as easy as possible. Ross is a lifesaver! Thank you, Zopi!
Teddy Pals
Aug 29, 2024
on
Shopify
Fantastic app, support and service
LovelyLume
Aug 29, 2024
on
Shopify
It really means the world for me.
(Jennie)
guys Jennie was so f-ing awesome not only did she answer my ?'s she gave me advice to improve my business. like here this is what i got to do.
my litteral words decribing what i had to do, litteraly what she told me to do.
"ok so i have to have reviews, 60% of sales are what other people say...add multiple payment options...match the website colors to the product colors....use high quality images, preferably organic.....use keywords, meta tags and descriptions that grab search engines results."
Digital Thrifting
Aug 28, 2024
on
Shopify
I would like to extend my sincere gratitude to Scarlet ***** for her exceptional assistance. Her support has been instrumental in achieving my current position, and I am truly satisfied with the outcome. Please join me in giving Scarlet a round of applause for her outstanding efforts. Her contributions are greatly appreciated.
Norbrook Estate
Aug 28, 2024
on
Shopify
Scarlet is the BEST rep that you will ever find! She stayed with me until everything was figured out! PLease give her raise! I truly appreciate all the time effort and dedication that she showed me!
Nordinorth
Aug 28, 2024
on
Shopify
Azalea truly helped me when I messed up orders in my shop. She stayed with me and kept guiding me throughout the whole process. Anyone receiving her help will be lucky. I million thanks, Azalea! I hope to be half as professional as you one day.
LEVER
Aug 26, 2024
on
Shopify
La consiglierei sopratutto perchè gli assitenti sono molto professionali è di grande aiuto come Karina disponibile e precisa.
Nekoro
Aug 24, 2024
on
Shopify
I recommend this app because it offers the best products for dropshipping and has a very good customer support team, I recommend Scarlet because she answered all of my questions in a very friendly and professional manner
Talosy
Aug 24, 2024
on
Shopify
Really great and instant support from Zopi, and the CSM Karina is very responsive and helped me with my order problems
confort nomade
Aug 23, 2024
on
Shopify
merci a ross pour son aide precieuse aujourdhui. la seule qui m'a regler un probleme qui persiste depuis 1 semaine