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Customer reviews: Zopi ‑ AliExpress Dropshipping

Develop by Zopi ⭐

Reviews (2,548)

Overall rating
4.8

What Merchants Think

The "Zopi ‑ AliExpress Dropshipping" app is generally well-received among users due to its user-friendly interface and the extensive support from its customer service team. Many users appreciate the ease of finding products and the support available 24/7, making their dropshipping experience smooth despite some technical challenges.

Key Strengths

  • Exceptional customer support, frequently praised with mentions of specific support staff such as Ross, Scarlet, Vivian, and Minn.
  • Easy-to-use interface, making it friendly for beginners in dropshipping.
  • Comprehensive product selection available for dropshipping.
  • Efficient in resolving customer queries promptly and effectively.

Common Concerns

  • Inconsistent syncing with platforms like TikTok Shop, leading to frustrations.
  • Occasional order fulfillment issues, including problems with payment processing and vague error messages.
  • Language barriers, particularly poor translations for non-English users like German speakers.
  • High cost concerns and billing issues, such as charges during free trials or after uninstallation.

Final Thoughts

Overall, the "Zopi ‑ AliExpress Dropshipping" app holds a positive reputation among its users, mainly due to excellent customer support and a user-friendly environment. While there are some areas for improvement, particularly in technical synchronization and pricing transparency, its strengths in support and ease of use make it a valuable tool for many dropshipping businesses.

Zen Angel Den by Major Narcana

Sep 08, 2024  on Shopify

Good App nice customer service

Mizu By Lu

Sep 06, 2024  on Shopify

I have had good experiences especially with customer care. Ross today helped me promptly and was very polite.

LUNO Welfare

Sep 06, 2024  on Shopify

Ross a été rapide et a trouvé mon problème rapidement merci à lui.

Bakara Dreams

Sep 06, 2024  on Shopify

An dieser Stelle möchte ich Ihnen mitteilen, dass Ross ein vorbildlicher Mitarbeiter ist und seine fachliche Kompetenz mir sehr geholfen hat.

Gimbills.com

Sep 05, 2024  on Shopify

I had never tried Zopi App for dropshipping. I loved their customer services, their knowledge and client understanding while explaining clearly. Two people I met are : ROCY and Alice. Fantastic Experience !

Nekoro

Sep 05, 2024  on Shopify

I recommend this app because it offers the best products for dropshipping and has a very good customer support team, I recommend Ross because she answered all of my questions in a very friendly and professional manner and also because of the patience with helping me in resolving a number of problems

MALIK STORE

Sep 04, 2024  on Shopify

Hello, Zopi And the team Honestly my experience was very bad And i was very upset About my costumers orders And Also I Am stuck with AliExpress App And products, Lastly And finally today You Customer Assistant Her Name Is,( MINN ) She help me A lot to Get Out Of this trouble And my problem Solved She is Professional and hard working, Thank you MINN for make me free of this Problem, thank you Zopi and Specially (MINN) .... THANKS, MALIK STORE

Univerdeals

Sep 04, 2024  on Shopify

Very good support, can say that this app is worth it!

elite trigger

Sep 04, 2024  on Shopify

Great app for droppshipping Alice really helped me

Virtuous Woman Designs & Apparel

Sep 03, 2024  on Shopify

Today Ross helped me get my account back on track. I did a chat last night with someone else and they weren’t able to get the issue resolved but Ross stepped in and saved the day and got my account back online.

PawVibes™

Sep 03, 2024  on Shopify

Today, I had the upmost pleasant experience with Ross during a support session. The clarity and kindness I felt truly was unmatched, unlike other services such as your competitors. To summarize, Ross was a great helper!

YLGA-Beauty

Sep 02, 2024  on Shopify

Ross are quick helpful. Thank you!

PLUR4YOU

Sep 01, 2024  on Shopify

customer service is top notch :)

ShanTeesDeals

Sep 01, 2024  on Shopify

Vivian was patient and understanding in assisting me. I really appreciated that. She waited to see if I needed additional help, which meant a lot to me.

Cake Pops Parties

Sep 01, 2024  on Shopify

Rocy is simply amazing. Rocy was so helpful that he should be considered for promotion

My Store

Sep 01, 2024  on Shopify

excelente servicio al cliente ROCI fue la que me ayudo a solucionar my inquietud y me dio buenas ideas para corregir

ZANIMO

Aug 31, 2024  on Shopify

excelent thank you so much lana

Ty Marcket

Aug 30, 2024  on Shopify

je recommande fortement cette plate-forme car elle est tres pratique et le service impeccable merci beaucoup a Rocy et touts son equipe pour le soutien .

GIFTS 4 FIGHTERS

Aug 30, 2024  on Shopify

The best user support experience I have ever had! Ross helped me out with very fast response times and clear and concise instructions. He was very friendly as well and truly made the experience as easy as possible. Ross is a lifesaver! Thank you, Zopi!

Teddy Pals

Aug 29, 2024  on Shopify

Fantastic app, support and service

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