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Customer reviews: Zopi ‑ AliExpress Dropshipping

Develop by Zopi ⭐

Reviews (2,548)

Overall rating
4.8

What Merchants Think

The "Zopi ‑ AliExpress Dropshipping" app is generally well-received among users due to its user-friendly interface and the extensive support from its customer service team. Many users appreciate the ease of finding products and the support available 24/7, making their dropshipping experience smooth despite some technical challenges.

Key Strengths

  • Exceptional customer support, frequently praised with mentions of specific support staff such as Ross, Scarlet, Vivian, and Minn.
  • Easy-to-use interface, making it friendly for beginners in dropshipping.
  • Comprehensive product selection available for dropshipping.
  • Efficient in resolving customer queries promptly and effectively.

Common Concerns

  • Inconsistent syncing with platforms like TikTok Shop, leading to frustrations.
  • Occasional order fulfillment issues, including problems with payment processing and vague error messages.
  • Language barriers, particularly poor translations for non-English users like German speakers.
  • High cost concerns and billing issues, such as charges during free trials or after uninstallation.

Final Thoughts

Overall, the "Zopi ‑ AliExpress Dropshipping" app holds a positive reputation among its users, mainly due to excellent customer support and a user-friendly environment. While there are some areas for improvement, particularly in technical synchronization and pricing transparency, its strengths in support and ease of use make it a valuable tool for many dropshipping businesses.

Relaxed Desk

Oct 06, 2024  on Shopify

Karina was great and she answered all of my questions and even emailed me the transcript of our conversation - STELLAR!!!!!

SoftFeel

Sep 27, 2024  on Shopify

⭐️⭐️⭐️⭐️⭐️ Amazing app with swift responses and exceptional support! Ross and Vivian helped me set up my new supplier through the app, and thanks to them, I earned my first dropshipping order. They also guided me with fulfillment, making the whole process seamless. I'm currently on the free plan but plan to upgrade soon. The future looks bright, and I'm excited to continue this dropshipping journey!

Tidy Claws

Sep 25, 2024  on Shopify

vivian is really good

Ocean Waves

Sep 24, 2024  on Shopify

just want to send a special thanks for Rocy she was super supportive and patient with me

My Store

Sep 20, 2024  on Shopify

Customer service was friendly and provided helpful information. I felt supported by the app.

Vlore

Sep 20, 2024  on Shopify

Ross helpt me very wel

The K.I.N.D. Boutique

Sep 18, 2024  on Shopify

Ross was very helpful. I am new to using Zopi and having an online store so I sometimes need some help to complete orders and make sure there's nothing else I need to do. Ross helped a lot!

The Snuggle Hub

Sep 17, 2024  on Shopify

Alice has been such a great help!

stylishwear.nl

Sep 17, 2024  on Shopify

Scarlet heeft mij snel en doeltreffend geholpen

Nestgefühl

Sep 15, 2024  on Shopify

Very good support. The app is pretty unituitive sometimes

cashymart

Sep 15, 2024  on Shopify

Zopi Dropshipping has been fantastic The platform is easy to use, the product quality is excellent and the customer support is amazing always quick and helpful. Highly recommended for anyone looking to streamline their dropshipping business

UHT

Sep 14, 2024  on Shopify

Everytime I speak to a representative they are so very helpful but Vivian was exceptional. I appreciate her support she was very professional and patient with my requests. She is a superstar!

ZanhaStore

Sep 13, 2024  on Shopify

Highly rated Tech Support.

Pet Store

Sep 12, 2024  on Shopify

Vivian is responsive and very knowledgeable

West Main Baby Marketplace

Sep 12, 2024  on Shopify

Just started this recently and so far so good. I had an issue(user error) with shipping my first time and Azalea helped me to get everything straightened out. Now I will be running smoothly!

Wallet armor

Sep 11, 2024  on Shopify

I had an exceptional experience with Zopi and I want to extend my gratitude to the entire team, especially Minn, for their outstanding customer support. Their dedication and efficiency truly made a difference, and I couldn’t be happier with the service I received. Highly recommend!

My Store

Sep 10, 2024  on Shopify

Scarlett identified my problem and solved it immediately! Zopi answers me asap when i have a problem with my dropshipping , which is very useful as a beginner!

Trendbombs

Sep 09, 2024  on Shopify

Azalea was patient and perfect.

Wipe the Slate Clean

Sep 08, 2024  on Shopify

Great customer service. Advisor Scarlett was friendly, approachable and talked me through all actions.

MALIK STORE

Sep 08, 2024  on Shopify

Hello, Zopi And the team Honestly my experience was very bad And i was very upset About my costumers orders And Also I Am stuck with AliExpress App And products, Lastly And finally today You Customer Assistant Her Name Is,( ROSS ) She help me A lot to Get Out Of this trouble And my problem Solved She is Professional and hard working, Thank you MINN for make me free of this Problem, thank you Zopi and Specially (ROSS) .... THANKS, MALIK STORE

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