The "Zopi ‑ AliExpress Dropshipping" app is generally well-received among users due to its user-friendly interface and the extensive support from its customer service team. Many users appreciate the ease of finding products and the support available 24/7, making their dropshipping experience smooth despite some technical challenges.
Key Strengths
Exceptional customer support, frequently praised with mentions of specific support staff such as Ross, Scarlet, Vivian, and Minn.
Easy-to-use interface, making it friendly for beginners in dropshipping.
Comprehensive product selection available for dropshipping.
Efficient in resolving customer queries promptly and effectively.
Common Concerns
Inconsistent syncing with platforms like TikTok Shop, leading to frustrations.
Occasional order fulfillment issues, including problems with payment processing and vague error messages.
Language barriers, particularly poor translations for non-English users like German speakers.
High cost concerns and billing issues, such as charges during free trials or after uninstallation.
Final Thoughts
Overall, the "Zopi ‑ AliExpress Dropshipping" app holds a positive reputation among its users, mainly due to excellent customer support and a user-friendly environment. While there are some areas for improvement, particularly in technical synchronization and pricing transparency, its strengths in support and ease of use make it a valuable tool for many dropshipping businesses.
stylishwear.nl
Sep 17, 2024
on
Shopify
Scarlet heeft mij snel en doeltreffend geholpen
Nestgefühl
Sep 15, 2024
on
Shopify
Very good support. The app is pretty unituitive sometimes
cashymart
Sep 15, 2024
on
Shopify
Zopi Dropshipping has been fantastic The platform is easy to use, the product quality is excellent and the customer support is amazing always quick and helpful. Highly recommended for anyone looking to streamline their dropshipping business
UHT
Sep 14, 2024
on
Shopify
Everytime I speak to a representative they are so very helpful but Vivian was exceptional. I appreciate her support she was very professional and patient with my requests. She is a superstar!
ZanhaStore
Sep 13, 2024
on
Shopify
Highly rated Tech Support.
Pet Store
Sep 12, 2024
on
Shopify
Vivian is responsive and very knowledgeable
West Main Baby Marketplace
Sep 12, 2024
on
Shopify
Just started this recently and so far so good. I had an issue(user error) with shipping my first time and Azalea helped me to get everything straightened out. Now I will be running smoothly!
Wallet armor
Sep 11, 2024
on
Shopify
I had an exceptional experience with Zopi and I want to extend my gratitude to the entire team, especially Minn, for their outstanding customer support. Their dedication and efficiency truly made a difference, and I couldn’t be happier with the service I received. Highly recommend!
My Store
Sep 10, 2024
on
Shopify
Scarlett identified my problem and solved it immediately! Zopi answers me asap when i have a problem with my dropshipping , which is very useful as a beginner!
Trendbombs
Sep 09, 2024
on
Shopify
Azalea was patient and perfect.
Wipe the Slate Clean
Sep 08, 2024
on
Shopify
Great customer service. Advisor Scarlett was friendly, approachable and talked me through all actions.
MALIK STORE
Sep 08, 2024
on
Shopify
Hello, Zopi And the team Honestly my experience was very bad And i was very upset About my costumers orders And Also I Am stuck with AliExpress App And products, Lastly And finally today You Customer Assistant Her Name Is,( ROSS ) She help me A lot to Get Out Of this trouble And my problem Solved She is Professional and hard working,
Thank you MINN for make me free of this Problem,
thank you Zopi and Specially (ROSS) ....
THANKS, MALIK STORE
Zen Angel Den by Major Narcana
Sep 08, 2024
on
Shopify
Good App nice customer service
Mizu By Lu
Sep 06, 2024
on
Shopify
I have had good experiences especially with customer care. Ross today helped me promptly and was very polite.
LUNO Welfare
Sep 06, 2024
on
Shopify
Ross a été rapide et a trouvé mon problème rapidement merci à lui.
Bakara Dreams
Sep 06, 2024
on
Shopify
An dieser Stelle möchte ich Ihnen mitteilen, dass Ross ein vorbildlicher Mitarbeiter ist und seine fachliche Kompetenz mir sehr geholfen hat.
Gimbills.com
Sep 05, 2024
on
Shopify
I had never tried Zopi App for dropshipping.
I loved their customer services, their knowledge and client understanding while explaining clearly.
Two people I met are : ROCY and Alice.
Fantastic Experience !
Nekoro
Sep 05, 2024
on
Shopify
I recommend this app because it offers the best products for dropshipping and has a very good customer support team, I recommend Ross because she answered all of my questions in a very friendly and professional manner and also because of the patience with helping me in resolving a number of problems
MALIK STORE
Sep 04, 2024
on
Shopify
Hello, Zopi And the team Honestly my experience was very bad And i was very upset About my costumers orders And Also I Am stuck with AliExpress App And products, Lastly And finally today You Customer Assistant Her Name Is,( MINN ) She help me A lot to Get Out Of this trouble And my problem Solved She is Professional and hard working,
Thank you MINN for make me free of this Problem,
thank you Zopi and Specially (MINN) ....
THANKS, MALIK STORE
Univerdeals
Sep 04, 2024
on
Shopify
Very good support, can say that this app is worth it!