Reviews: Zopi ‑ AliExpress Dropshipping

Customer reviews: Zopi ‑ AliExpress Dropshipping

Reviews (2,548)

Overall rating

4.8

5

326
4

11
3

6
2

1
1

17

What Merchants Think

The "Zopi ‑ AliExpress Dropshipping" app is generally well-received among users due to its user-friendly interface and the extensive support from its customer service team. Many users appreciate the ease of finding products and the support available 24/7, making their dropshipping experience smooth despite some technical challenges.

Key Strengths

Exceptional customer support, frequently praised with mentions of specific support staff such as Ross, Scarlet, Vivian, and Minn.
Easy-to-use interface, making it friendly for beginners in dropshipping.
Comprehensive product selection available for dropshipping.
Efficient in resolving customer queries promptly and effectively.

Common Concerns

Inconsistent syncing with platforms like TikTok Shop, leading to frustrations.
Occasional order fulfillment issues, including problems with payment processing and vague error messages.
Language barriers, particularly poor translations for non-English users like German speakers.
High cost concerns and billing issues, such as charges during free trials or after uninstallation.

Final Thoughts

Overall, the "Zopi ‑ AliExpress Dropshipping" app holds a positive reputation among its users, mainly due to excellent customer support and a user-friendly environment. While there are some areas for improvement, particularly in technical synchronization and pricing transparency, its strengths in support and ease of use make it a valuable tool for many dropshipping businesses.

Trendy Online

Oct 19, 2024 on Shopify

Alice, ofereceu excelente atendimento

Katyla Wear

Oct 19, 2024 on Shopify

Very nice and patient. Explain everything really nice.

VELVESI

Oct 15, 2024 on Shopify

Very efficient service, ive been assisted by 'Minn, in my order and payment process and they made it very easy and quick

Qwurming.nl

Oct 14, 2024 on Shopify

Uitstekende app Ik had problemen met klantgegevens En de beste mevrouw Rocy heeft mij gelijk geholpen , snelle service en top geregeld Zeer tevreden over het behulpzaamheid van Rocy

ELBI SWIMWEAR

Oct 14, 2024 on Shopify

Karina was very patient and sent very helpful screenshots! She answered my 500 questions effectively and I accomplished all I needed. Thanks so much!

Vlore

Oct 13, 2024 on Shopify

Roci helpt me very wel

Hijab Haven

Oct 13, 2024 on Shopify

Lana was very patient, knowledgeable and extremely helpful in walking me through the steps of setting up my first zopi fulfillment order. I had a great experience overall

Furry Joy Shop

Oct 12, 2024 on Shopify

Je tiens à remercier Ross pour son aide précieuse ! Elle a été extrêmement réactive et a su résoudre mon problème rapidement. Je suis très satisfait de ses réponses et de son professionnalisme. Un grand merci à elle !

NOVADI

Oct 11, 2024 on Shopify

the best team support u can have best platforem i give 5 store with love thank u

Sana Stylehouse

Oct 11, 2024 on Shopify

I love the products are high quality, the prices are good and specially the customer service, I have talked with Lana one of their customer service, she guide me very nicely and solved all my problems...Thank you Lana.

Sleek Mood

Oct 11, 2024 on Shopify

Amazing support, very fast and very helpful. Thank you Azalea!!

Seasonal Goodies by Valerie

Oct 09, 2024 on Shopify

Even through complicated set up processes and just little questions here and there, Vivian makes working with Zopi sooooo easy!

Faasfa-laden.de

Oct 08, 2024 on Shopify

Ich bin sehr zufrieden mit dem Support, den ich heute von Karina erhalten habe. Sie hat mir schnell und professionell bei meinem Problem geholfen und klare Anweisungen gegeben, wie ich es lösen kann. Ihr Engagement und ihre Freundlichkeit waren wirklich bemerkenswert. Vielen Dank, Karina, für deine großartige Unterstützung!

Kochschein

Oct 08, 2024 on Shopify

Schneller Support - Scarlet ist super - und immer hilfreich

G4Y RETRO GAMES

Oct 08, 2024 on Shopify

Great response from Ross. Everything helped quickly. I am very happy, thank you.

BlitzBoots

Oct 08, 2024 on Shopify

support is great (Ross) was very helpful, app is great too and easy to use

V FITNESS

Oct 08, 2024 on Shopify

An amazing application NINN helped me very patiently, it is very worth installing

Nikamart

Oct 07, 2024 on Shopify

US-XXX.CA

Oct 07, 2024 on Shopify

Crisp & Cozy

Oct 07, 2024 on Shopify

helpful customer support. very responsible.