Reviews: Zopi ‑ AliExpress Dropshipping

Customer reviews: Zopi ‑ AliExpress Dropshipping

Reviews (2,537)

Overall rating

4.8

5

318
4

11
3

6
2

1
1

16

What Merchants Think

The "Zopi ‑ AliExpress Dropshipping" app is generally well-received among users due to its user-friendly interface and the extensive support from its customer service team. Many users appreciate the ease of finding products and the support available 24/7, making their dropshipping experience smooth despite some technical challenges.

Key Strengths

Exceptional customer support, frequently praised with mentions of specific support staff such as Ross, Scarlet, Vivian, and Minn.
Easy-to-use interface, making it friendly for beginners in dropshipping.
Comprehensive product selection available for dropshipping.
Efficient in resolving customer queries promptly and effectively.

Common Concerns

Inconsistent syncing with platforms like TikTok Shop, leading to frustrations.
Occasional order fulfillment issues, including problems with payment processing and vague error messages.
Language barriers, particularly poor translations for non-English users like German speakers.
High cost concerns and billing issues, such as charges during free trials or after uninstallation.

Final Thoughts

Overall, the "Zopi ‑ AliExpress Dropshipping" app holds a positive reputation among its users, mainly due to excellent customer support and a user-friendly environment. While there are some areas for improvement, particularly in technical synchronization and pricing transparency, its strengths in support and ease of use make it a valuable tool for many dropshipping businesses.

NOVADI

Oct 11, 2024 on Shopify

the best team support u can have best platforem i give 5 store with love thank u

Sana Stylehouse

Oct 11, 2024 on Shopify

I love the products are high quality, the prices are good and specially the customer service, I have talked with Lana one of their customer service, she guide me very nicely and solved all my problems...Thank you Lana.

Sleek Mood

Oct 11, 2024 on Shopify

Amazing support, very fast and very helpful. Thank you Azalea!!

Seasonal Goodies by Valerie

Oct 09, 2024 on Shopify

Even through complicated set up processes and just little questions here and there, Vivian makes working with Zopi sooooo easy!

Faasfa-laden.de

Oct 08, 2024 on Shopify

Ich bin sehr zufrieden mit dem Support, den ich heute von Karina erhalten habe. Sie hat mir schnell und professionell bei meinem Problem geholfen und klare Anweisungen gegeben, wie ich es lösen kann. Ihr Engagement und ihre Freundlichkeit waren wirklich bemerkenswert. Vielen Dank, Karina, für deine großartige Unterstützung!

Kochschein

Oct 08, 2024 on Shopify

Schneller Support - Scarlet ist super - und immer hilfreich

G4Y RETRO GAMES

Oct 08, 2024 on Shopify

Great response from Ross. Everything helped quickly. I am very happy, thank you.

BlitzBoots

Oct 08, 2024 on Shopify

support is great (Ross) was very helpful, app is great too and easy to use

V FITNESS

Oct 08, 2024 on Shopify

An amazing application NINN helped me very patiently, it is very worth installing

Nikamart

Oct 07, 2024 on Shopify

US-XXX.CA

Oct 07, 2024 on Shopify

Crisp & Cozy

Oct 07, 2024 on Shopify

helpful customer support. very responsible.

Relaxed Desk

Oct 06, 2024 on Shopify

Karina was great and she answered all of my questions and even emailed me the transcript of our conversation - STELLAR!!!!!

SoftFeel

Sep 27, 2024 on Shopify

⭐️⭐️⭐️⭐️⭐️ Amazing app with swift responses and exceptional support! Ross and Vivian helped me set up my new supplier through the app, and thanks to them, I earned my first dropshipping order. They also guided me with fulfillment, making the whole process seamless. I'm currently on the free plan but plan to upgrade soon. The future looks bright, and I'm excited to continue this dropshipping journey!

Tidy Claws

Sep 25, 2024 on Shopify

vivian is really good

Ocean Waves

Sep 24, 2024 on Shopify

just want to send a special thanks for Rocy she was super supportive and patient with me

My Store

Sep 20, 2024 on Shopify

Customer service was friendly and provided helpful information. I felt supported by the app.

Vlore

Sep 20, 2024 on Shopify

Ross helpt me very wel

The K.I.N.D. Boutique

Sep 18, 2024 on Shopify

Ross was very helpful. I am new to using Zopi and having an online store so I sometimes need some help to complete orders and make sure there's nothing else I need to do. Ross helped a lot!

The Snuggle Hub

Sep 17, 2024 on Shopify

Alice has been such a great help!