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Customer reviews: Zopi ‑ AliExpress Dropshipping

Develop by Zopi ⭐

Reviews (2,537)

Overall rating
4.8

What Merchants Think

The "Zopi ‑ AliExpress Dropshipping" app is generally well-received among users due to its user-friendly interface and the extensive support from its customer service team. Many users appreciate the ease of finding products and the support available 24/7, making their dropshipping experience smooth despite some technical challenges.

Key Strengths

  • Exceptional customer support, frequently praised with mentions of specific support staff such as Ross, Scarlet, Vivian, and Minn.
  • Easy-to-use interface, making it friendly for beginners in dropshipping.
  • Comprehensive product selection available for dropshipping.
  • Efficient in resolving customer queries promptly and effectively.

Common Concerns

  • Inconsistent syncing with platforms like TikTok Shop, leading to frustrations.
  • Occasional order fulfillment issues, including problems with payment processing and vague error messages.
  • Language barriers, particularly poor translations for non-English users like German speakers.
  • High cost concerns and billing issues, such as charges during free trials or after uninstallation.

Final Thoughts

Overall, the "Zopi ‑ AliExpress Dropshipping" app holds a positive reputation among its users, mainly due to excellent customer support and a user-friendly environment. While there are some areas for improvement, particularly in technical synchronization and pricing transparency, its strengths in support and ease of use make it a valuable tool for many dropshipping businesses.

Alwayspets

Nov 23, 2024  on Shopify

te ayudan en todo

IShopAus

Nov 20, 2024  on Shopify

got amazing efficient work as per usual from minn, always an absolute breeze when i know i need to hit the support line

YOUR-GOODFIND

Nov 19, 2024  on Shopify

Scarlet, was really good in dealing with my enquiry.

My Childrens Boutique

Nov 19, 2024  on Shopify

Excellent App makes everything easy and stress free, I've needed assistance a few times and the customer service at on the chat is excellent, Ross helped me today and Azelia in the past both excellent, help fix any problems and explain why it happened. excellent service

Road Guardian

Nov 19, 2024  on Shopify

Very helpful with my first shopift sale

Elevate Essentials

Nov 18, 2024  on Shopify

Azalea was so quick to respond, helpful and kind!

Liz Store

Nov 18, 2024  on Shopify

Motorsport Models

Nov 17, 2024  on Shopify

chat support Vivian is very helpful

IShopAus

Nov 15, 2024  on Shopify

rocky gave me absolutely amazing support, very professional, quick and efficient!

JetBreeze

Nov 14, 2024  on Shopify

Great App. customer support very helpful , fast to responde, easy to use, i recommended this app .

Wantables

Nov 13, 2024  on Shopify

It's a great app and Alice and employees are very helpful!

Pawz

Nov 12, 2024  on Shopify

I had an issue processing an order. Alice helped me patiently and in the end everything worked out wonderfully. Thank's again Alice! <3

Kotspullen

Nov 12, 2024  on Shopify

Lana en Scarlet hebben mij goed geholpen om een belangrijk probleem op te lossen. Hopelijk heb ik verder geen problemen meer, maar als dat toch het geval is, dan weet ik ten minste dat ik goed geholpen zal worden

Furball

Nov 12, 2024  on Shopify

Mimm was really really helpful, I was lost when I contacted Zopi chat and she really sorted me out, I'm very grateful. This is a great app with excellent customer service. Thank you to everyone at Zopi!!

ScoopSmart

Nov 11, 2024  on Shopify

I was confused about my first two orders that came in through and how Zopi handled fulfillment. Vivian, thru the Help Desk, helped me a ton. It's 8PM here and she was readily available to help me understand the process. Great customer service.

Labubu Couture

Nov 11, 2024  on Shopify

Really simple to use and gather products to sell. Support response time is very quick and helpful for any questions.

DMA Gear

Nov 11, 2024  on Shopify

Ross is the best support agent out there by far

Off Grid and Mobile Power Solutions

Nov 10, 2024  on Shopify

Scarlet was great to day and very knowledgeable and helped me to sort out my CJ Dropshipping account.

🛒 ZONO BEST 🛒

Nov 09, 2024  on Shopify

Scarlet was kind and intelligent when I needed help shipping and fulfilling an order. She directed me to the right pages and I quickly fixed the issue and the order is awaiting shipping. Thanks for your support!

NexNovaTech

Nov 09, 2024  on Shopify

Azalea a été exceptionnelle ! Très patiente et professionnelle, elle a su m'aider à résoudre mes problèmes avec Zopi et Shopify rapidement et efficacement. Grâce à son aide précieuse, la gestion de mes produits est devenue bien plus simple. Elle mérite vraiment une promotion pour son dévouement et son service de qualité ! Merci, Azalea ! ⭐⭐⭐⭐⭐

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