Reviews: Zopi ‑ AliExpress Dropshipping

Customer reviews: Zopi ‑ AliExpress Dropshipping

Reviews (2,548)

Overall rating

4.8

5

326
4

11
3

6
2

1
1

17

What Merchants Think

The "Zopi ‑ AliExpress Dropshipping" app is generally well-received among users due to its user-friendly interface and the extensive support from its customer service team. Many users appreciate the ease of finding products and the support available 24/7, making their dropshipping experience smooth despite some technical challenges.

Key Strengths

Exceptional customer support, frequently praised with mentions of specific support staff such as Ross, Scarlet, Vivian, and Minn.
Easy-to-use interface, making it friendly for beginners in dropshipping.
Comprehensive product selection available for dropshipping.
Efficient in resolving customer queries promptly and effectively.

Common Concerns

Inconsistent syncing with platforms like TikTok Shop, leading to frustrations.
Occasional order fulfillment issues, including problems with payment processing and vague error messages.
Language barriers, particularly poor translations for non-English users like German speakers.
High cost concerns and billing issues, such as charges during free trials or after uninstallation.

Final Thoughts

Overall, the "Zopi ‑ AliExpress Dropshipping" app holds a positive reputation among its users, mainly due to excellent customer support and a user-friendly environment. While there are some areas for improvement, particularly in technical synchronization and pricing transparency, its strengths in support and ease of use make it a valuable tool for many dropshipping businesses.

Mamourstore

Nov 26, 2024 on Shopify

le service client est au top !!!

EuropeZigZag.Shop

Nov 26, 2024 on Shopify

Great support, quick and resolved my issue fast. Customer friendly and very communicative.

Hot Collectables

Nov 25, 2024 on Shopify

Great customer support ty

BeatricePicks

Nov 25, 2024 on Shopify

I just started using Zopi - AliExpress Dropshipping and I love the experience so far. I just placed my first order and the customer support has been phenomenal.

Celestina Jewelry

Nov 25, 2024 on Shopify

best ever

Ecuyeres

Nov 24, 2024 on Shopify

Amazing service! She needs a raise! super inpressed with her help and patience

Glimmer Gift Box

Nov 24, 2024 on Shopify

very very nice app, and very smart team , i'm happy with them

KitchenSnap

Nov 23, 2024 on Shopify

Customer support from Lana was excellent!

Alwayspets

Nov 23, 2024 on Shopify

te ayudan en todo

IShopAus

Nov 20, 2024 on Shopify

got amazing efficient work as per usual from minn, always an absolute breeze when i know i need to hit the support line

YOUR-GOODFIND

Nov 19, 2024 on Shopify

Scarlet, was really good in dealing with my enquiry.

My Childrens Boutique

Nov 19, 2024 on Shopify

Excellent App makes everything easy and stress free, I've needed assistance a few times and the customer service at on the chat is excellent, Ross helped me today and Azelia in the past both excellent, help fix any problems and explain why it happened. excellent service

Road Guardian

Nov 19, 2024 on Shopify

Very helpful with my first shopift sale

Elevate Essentials

Nov 18, 2024 on Shopify

Azalea was so quick to respond, helpful and kind!

Liz Store

Nov 18, 2024 on Shopify

Motorsport Models

Nov 17, 2024 on Shopify

chat support Vivian is very helpful

IShopAus

Nov 15, 2024 on Shopify

rocky gave me absolutely amazing support, very professional, quick and efficient!

JetBreeze

Nov 14, 2024 on Shopify

Great App. customer support very helpful , fast to responde, easy to use, i recommended this app .

Wantables

Nov 13, 2024 on Shopify

It's a great app and Alice and employees are very helpful!

Pawz

Nov 12, 2024 on Shopify

I had an issue processing an order. Alice helped me patiently and in the end everything worked out wonderfully. Thank's again Alice! <3