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Customer reviews: Zopi ‑ AliExpress Dropshipping

Develop by Zopi ⭐

Reviews (2,548)

Overall rating
4.8

What Merchants Think

The "Zopi ‑ AliExpress Dropshipping" app is generally well-received among users due to its user-friendly interface and the extensive support from its customer service team. Many users appreciate the ease of finding products and the support available 24/7, making their dropshipping experience smooth despite some technical challenges.

Key Strengths

  • Exceptional customer support, frequently praised with mentions of specific support staff such as Ross, Scarlet, Vivian, and Minn.
  • Easy-to-use interface, making it friendly for beginners in dropshipping.
  • Comprehensive product selection available for dropshipping.
  • Efficient in resolving customer queries promptly and effectively.

Common Concerns

  • Inconsistent syncing with platforms like TikTok Shop, leading to frustrations.
  • Occasional order fulfillment issues, including problems with payment processing and vague error messages.
  • Language barriers, particularly poor translations for non-English users like German speakers.
  • High cost concerns and billing issues, such as charges during free trials or after uninstallation.

Final Thoughts

Overall, the "Zopi ‑ AliExpress Dropshipping" app holds a positive reputation among its users, mainly due to excellent customer support and a user-friendly environment. While there are some areas for improvement, particularly in technical synchronization and pricing transparency, its strengths in support and ease of use make it a valuable tool for many dropshipping businesses.

Tokyo Temptations

Jul 06, 2024  on Shopify

Rocy, the support agent, is fantastic. I asked questions via chat, and she responded quickly and patiently until I understood everything. Having such a support system is very reassuring. The app is also easy to use, and if this level of support comes at this price, I think it's a great deal.

Magnet Mounts

Jul 05, 2024  on Shopify

app magnifica con assistenti veramente paziente e molto a disposizione come in questo caso lo è stata Ross

The Greenhouse Pros

Jul 04, 2024  on Shopify

Karina provided great support.

Shaker Fit

Jul 02, 2024  on Shopify

Ross es el mejor, me ayudo mucho

cyclux

Jul 02, 2024  on Shopify

Vivian did a great job of helping me work through the complexities.

For Loved Ones

Jun 27, 2024  on Shopify

Ross was very helpful. She has good process knowledge

Bumbi bear cat

Jun 27, 2024  on Shopify

Very quick, kind and helpful customer support from Ross

Crocs Rayo Mcqueen

Jun 27, 2024  on Shopify

Me ha atendido Minn, ha sido un verdadero placer hablar con ella, me ha solucionado todos mis problemas de una forma muy ágil y rápida, sin duda vale la pena tener a trabajadores así de buenos!

Source Solène

Jun 26, 2024  on Shopify

dear team, I would like to express my praise and recognition to you for your persistence and commitment. Your consistent work and dedication have contributed significantly to us being able to achieve our goals. Your professionalism and reliability are outstanding and we have increased our confidence in your abilities. Thank you for your tireless efforts. Your achievements deserve the highest recognition. Kind regards, Ichem

Jianzi Sport

Jun 23, 2024  on Shopify

Kundensupport war super! Pauline hat mir innerhalb von einer Minute super freundlich und gut geholfen! Danke

Maker's Emporium

Jun 20, 2024  on Shopify

This should be the first app you download and the first team you go to with issue resolution. Best platform and help on Shopify. Second to none. Clara and Vivian were astounding!

Seller World Mass

Jun 20, 2024  on Shopify

KOPA SHOP

Jun 20, 2024  on Shopify

Geweldig geholpen door een vakkundige ondersteuning van Karina.

BUTTERFLYCOMBSAU

Jun 19, 2024  on Shopify

Vivian was a missive help, very friendly and great at communicating what i needed to do to fix every issue I have been having, it made me feel like i am more then getting my moneys worth with Zopi! Zopi is also really easy to use.

Taylor Ballard

Jun 19, 2024  on Shopify

I I canceled this app way before the renewal date or trial was over and I was still charged. I would like my refund in full please back to the card on file. If you have any questions you can call me at 770-5474473..

Kawaii Snuggle Co.

Jun 17, 2024  on Shopify

I was supported by Jennie, who guided me around the platform, advised me in how to complete an order process, we still have some issues but Jennie has reassured me the Dev team will advise further. Thank you for your help.

NobodyNiche

Jun 17, 2024  on Shopify

Vivian was a great help very prompt and very informative. I will recommend my friends to this app.

One Stop Shop

Jun 17, 2024  on Shopify

Great App and amazing customer service I had a few issues and an agent by the name of Vivian assisted me very Clear and Easy to understand super fast response speed I appreciate Zopi and the team

My Store

Jun 17, 2024  on Shopify

So Helpful and quick !

A Friend Told Me About It

Jun 17, 2024  on Shopify

Customer Service/support from Ross was five-star excellent! Please me sure to reward his job well done!

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