Zopi ‑ AliExpress Dropshipping logo

Customer reviews: Zopi ‑ AliExpress Dropshipping

Develop by Zopi ⭐

Reviews (2,537)

Overall rating
4.8

What Merchants Think

The "Zopi ‑ AliExpress Dropshipping" app is generally well-received among users due to its user-friendly interface and the extensive support from its customer service team. Many users appreciate the ease of finding products and the support available 24/7, making their dropshipping experience smooth despite some technical challenges.

Key Strengths

  • Exceptional customer support, frequently praised with mentions of specific support staff such as Ross, Scarlet, Vivian, and Minn.
  • Easy-to-use interface, making it friendly for beginners in dropshipping.
  • Comprehensive product selection available for dropshipping.
  • Efficient in resolving customer queries promptly and effectively.

Common Concerns

  • Inconsistent syncing with platforms like TikTok Shop, leading to frustrations.
  • Occasional order fulfillment issues, including problems with payment processing and vague error messages.
  • Language barriers, particularly poor translations for non-English users like German speakers.
  • High cost concerns and billing issues, such as charges during free trials or after uninstallation.

Final Thoughts

Overall, the "Zopi ‑ AliExpress Dropshipping" app holds a positive reputation among its users, mainly due to excellent customer support and a user-friendly environment. While there are some areas for improvement, particularly in technical synchronization and pricing transparency, its strengths in support and ease of use make it a valuable tool for many dropshipping businesses.

Source Solène

Jun 26, 2024  on Shopify

dear team, I would like to express my praise and recognition to you for your persistence and commitment. Your consistent work and dedication have contributed significantly to us being able to achieve our goals. Your professionalism and reliability are outstanding and we have increased our confidence in your abilities. Thank you for your tireless efforts. Your achievements deserve the highest recognition. Kind regards, Ichem

Jianzi Sport

Jun 23, 2024  on Shopify

Kundensupport war super! Pauline hat mir innerhalb von einer Minute super freundlich und gut geholfen! Danke

Maker's Emporium

Jun 20, 2024  on Shopify

This should be the first app you download and the first team you go to with issue resolution. Best platform and help on Shopify. Second to none. Clara and Vivian were astounding!

Seller World Mass

Jun 20, 2024  on Shopify

KOPA SHOP

Jun 20, 2024  on Shopify

Geweldig geholpen door een vakkundige ondersteuning van Karina.

BUTTERFLYCOMBSAU

Jun 19, 2024  on Shopify

Vivian was a missive help, very friendly and great at communicating what i needed to do to fix every issue I have been having, it made me feel like i am more then getting my moneys worth with Zopi! Zopi is also really easy to use.

Taylor Ballard

Jun 19, 2024  on Shopify

I I canceled this app way before the renewal date or trial was over and I was still charged. I would like my refund in full please back to the card on file. If you have any questions you can call me at 770-5474473..

Kawaii Snuggle Co.

Jun 17, 2024  on Shopify

I was supported by Jennie, who guided me around the platform, advised me in how to complete an order process, we still have some issues but Jennie has reassured me the Dev team will advise further. Thank you for your help.

NobodyNiche

Jun 17, 2024  on Shopify

Vivian was a great help very prompt and very informative. I will recommend my friends to this app.

One Stop Shop

Jun 17, 2024  on Shopify

Great App and amazing customer service I had a few issues and an agent by the name of Vivian assisted me very Clear and Easy to understand super fast response speed I appreciate Zopi and the team

My Store

Jun 17, 2024  on Shopify

So Helpful and quick !

A Friend Told Me About It

Jun 17, 2024  on Shopify

Customer Service/support from Ross was five-star excellent! Please me sure to reward his job well done!

Blitz schnell

Jun 17, 2024  on Shopify

Ross has offered perfect help, from beginning till the end, very through help and was more than perfect

Royal Shopping Centre

Jun 16, 2024  on Shopify

Ross was very helpful, very knowledgeable and show me been an older person, consideration and respect.

Xiaomi lover

Jun 15, 2024  on Shopify

Wow.. This is my first time using such a service, and it's really convenient and super easy. It has an incredibly sophisticated user flow! Really great!!

My Store

Jun 13, 2024  on Shopify

Minn was excellent. Helped with all my queries very efficiently.

Takumi Kitchen

Jun 13, 2024  on Shopify

Fantastic tool and amazing support! Minn has been super nice and ready to answer all my questions and solve my problem! I wish all the CS agent will be like her!

Seller sync

Jun 12, 2024  on Shopify

The app is very easy to use. I had the privilege to chat with Minn this morning. She was AWESOME. Helpful, patient, knowledgeable and walked me through everything I needed know how to do. She should be a trainer if not already one. You are lucky to have someone as efficient as Minn.

Inspirational Blessings

Jun 11, 2024  on Shopify

efore I contacted the Zopi support, I completely lost on what do and not to do. But after chatting with Clara, everything finally made sense and I was able to move with everything.

Luniverse

Jun 10, 2024  on Shopify

Heel vriendelijk en snel geholpen geweest

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