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Customer reviews: Zopi: AliExpress & US Dropship

Develop by Zopi ⭐

Ali Orders by FireApps simplifies Shopify order management by syncing AliExpress orders directly to your store. This review covers its features, pricing, and real user feedback to help you decide if it’s the right tool for your eCommerce business.

Reviews (2,548)

Overall rating
4.8

What Merchants Think

The "Zopi ‑ AliExpress Dropshipping" app is generally well-received among users due to its user-friendly interface and the extensive support from its customer service team. Many users appreciate the ease of finding products and the support available 24/7, making their dropshipping experience smooth despite some technical challenges.

Key Strengths

  • Exceptional customer support, frequently praised with mentions of specific support staff such as Ross, Scarlet, Vivian, and Minn.
  • Easy-to-use interface, making it friendly for beginners in dropshipping.
  • Comprehensive product selection available for dropshipping.
  • Efficient in resolving customer queries promptly and effectively.

Common Concerns

  • Inconsistent syncing with platforms like TikTok Shop, leading to frustrations.
  • Occasional order fulfillment issues, including problems with payment processing and vague error messages.
  • Language barriers, particularly poor translations for non-English users like German speakers.
  • High cost concerns and billing issues, such as charges during free trials or after uninstallation.

Final Thoughts

Overall, the "Zopi ‑ AliExpress Dropshipping" app holds a positive reputation among its users, mainly due to excellent customer support and a user-friendly environment. While there are some areas for improvement, particularly in technical synchronization and pricing transparency, its strengths in support and ease of use make it a valuable tool for many dropshipping businesses.

Uzzery

Aug 08, 2024  on Shopify

Sempre me encanta o suporte deles, rapidos, educados e eficientes. A Ross mais uma vez me atendeu super bem e resolveu meu problema , nota sempre 10

Beautech Retail

Aug 08, 2024  on Shopify

The app is great! The chat feature is a bit unsteady. The text moves around a bit and I'm unable to unpin it from the window and move it around to get better navigation. I also would like for the ordering process, from order to fulfillment to be more automatic, with the least human intervention required. We have other things to do than having to submit orders, multiple times throughout the day. This feature would help with that a lot. Otherwise, so far, so good.

Echcle Direct

Aug 06, 2024  on Shopify

I highly recommend this app. The chat support team was incredibly helpful and resolved all my issues quickly, getting me back on track right away.

My Store

Aug 06, 2024  on Shopify

the support is really interesting, the support is available all the time, you always got a clear answer

Starborn Studios

Aug 04, 2024  on Shopify

Amazing customer service. Very easy to work with, and are very helpful with various problems. 100% Would recommend

a1-z1

Aug 02, 2024  on Shopify

Alice explained the entire processed and was very patient I am a beginner and very much appreciated the time she spent with me.

Pathway 27

Aug 01, 2024  on Shopify

She was very nice, and she helped me a lot

Mi tienda

Jul 29, 2024  on Shopify

La atención al cliente es top, la app es buena, pero lo mejor es el soporte. Funciona genial para importar y sincronizar productos, pero además, me ha facilitado mucho la tarea al buscar productos directamente desde la app.

ANGELA SHOP

Jul 28, 2024  on Shopify

Me gusto mucho el app , si eres de Colombia o Latam la recomiendo para tu negocio

Taramul Frizerului

Jul 27, 2024  on Shopify

It works great and the fast support is even greater, really recommend it it's the best dropshipping app you can find that will soon dropship from even more places and it has a big big future awaiting.

Wants and Needs

Jul 25, 2024  on Shopify

very helpful and patient and a very good problem solver!

Ruby Sapphire Moon

Jul 24, 2024  on Shopify

I would recommend this app as I got full support through chat & resolved many issues the first time & got back on track.

Horoscopix

Jul 24, 2024  on Shopify

They are caring and responsive to customer concerns.

Faron

Jul 20, 2024  on Shopify

Ross really helped me out today. He was so caring and supportive. Ross listened to everything I said. Please give him a pay rise

HiLoThrifty Store

Jul 19, 2024  on Shopify

I spoke With Scarlett yesterday, she is very knowledgeable, efficient and courtesy. She was so help full in making me better understand how to work the website and get my store running. I will be glad to use the app and talk with Scarlett when I have a problem. Thanks

GamersHaven

Jul 18, 2024  on Shopify

Un assistenza impeccabile veloce e professionale con vivian

Auto Needs

Jul 17, 2024  on Shopify

Completed my very first order! Wanted to double check i did everything correctly with just how simple the whole process is, was very quickly assisted by Rocy who provided very pleasant and helpful guidance.

Digital Dynasty

Jul 14, 2024  on Shopify

Scarlet helped me a lot, she carefully asked me what didn’t suit me, what the problem was, and helped me figure it out! The application is excellent, excellent service and online help, I recommend it.

Jasmine Designs

Jul 09, 2024  on Shopify

Excellent app fixed my issue for processing orders in Peru. The customer service is quick and gives solutions. Thank you

Midnight Bat Shop

Jul 08, 2024  on Shopify

Scarlet es una muy buena soporte, muy directa y sabe como resolver problemas sin confundir a los demas.

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