The "Zopi ‑ AliExpress Dropshipping" app is generally well-received among users due to its user-friendly interface and the extensive support from its customer service team. Many users appreciate the ease of finding products and the support available 24/7, making their dropshipping experience smooth despite some technical challenges.
Key Strengths
Exceptional customer support, frequently praised with mentions of specific support staff such as Ross, Scarlet, Vivian, and Minn.
Easy-to-use interface, making it friendly for beginners in dropshipping.
Comprehensive product selection available for dropshipping.
Efficient in resolving customer queries promptly and effectively.
Common Concerns
Inconsistent syncing with platforms like TikTok Shop, leading to frustrations.
Occasional order fulfillment issues, including problems with payment processing and vague error messages.
Language barriers, particularly poor translations for non-English users like German speakers.
High cost concerns and billing issues, such as charges during free trials or after uninstallation.
Final Thoughts
Overall, the "Zopi ‑ AliExpress Dropshipping" app holds a positive reputation among its users, mainly due to excellent customer support and a user-friendly environment. While there are some areas for improvement, particularly in technical synchronization and pricing transparency, its strengths in support and ease of use make it a valuable tool for many dropshipping businesses.
Wants and Needs
Jul 25, 2024
on
Shopify
very helpful and patient and a very good problem solver!
Ruby Sapphire Moon
Jul 24, 2024
on
Shopify
I would recommend this app as I got full support through chat & resolved many issues the first time & got back on track.
Horoscopix
Jul 24, 2024
on
Shopify
They are caring and responsive to customer concerns.
Faron
Jul 20, 2024
on
Shopify
Ross really helped me out today. He was so caring and supportive. Ross listened to everything I said. Please give him a pay rise
HiLoThrifty Store
Jul 19, 2024
on
Shopify
I spoke With Scarlett yesterday, she is very knowledgeable, efficient and courtesy. She was so help full in making me better understand how to work the website and get my store running. I will be glad to use the app and talk with Scarlett when I have a problem. Thanks
GamersHaven
Jul 18, 2024
on
Shopify
Un assistenza impeccabile veloce e professionale con vivian
Auto Needs
Jul 17, 2024
on
Shopify
Completed my very first order! Wanted to double check i did everything correctly with just how simple the whole process is, was very quickly assisted by Rocy who provided very pleasant and helpful guidance.
Digital Dynasty
Jul 14, 2024
on
Shopify
Scarlet helped me a lot, she carefully asked me what didn’t suit me, what the problem was, and helped me figure it out!
The application is excellent, excellent service and online help, I recommend it.
Jasmine Designs
Jul 09, 2024
on
Shopify
Excellent app fixed my issue for processing orders in Peru. The customer service is quick and gives solutions. Thank you
Midnight Bat Shop
Jul 08, 2024
on
Shopify
Scarlet es una muy buena soporte, muy directa y sabe como resolver problemas sin confundir a los demas.
CAMILUX
Jul 07, 2024
on
Shopify
Scarlet et très à l’écoute je las remercie beaucoup pour ces conseils
K&R jewelers
Jul 06, 2024
on
Shopify
they are very fast and very helpfull
Tokyo Temptations
Jul 06, 2024
on
Shopify
Rocy, the support agent, is fantastic. I asked questions via chat, and she responded quickly and patiently until I understood everything. Having such a support system is very reassuring. The app is also easy to use, and if this level of support comes at this price, I think it's a great deal.
Magnet Mounts
Jul 05, 2024
on
Shopify
app magnifica con assistenti veramente paziente e molto a disposizione come in questo caso lo è stata Ross
The Greenhouse Pros
Jul 04, 2024
on
Shopify
Karina provided great support.
Shaker Fit
Jul 02, 2024
on
Shopify
Ross es el mejor, me ayudo mucho
cyclux
Jul 02, 2024
on
Shopify
Vivian did a great job of helping me work through the complexities.
For Loved Ones
Jun 27, 2024
on
Shopify
Ross was very helpful. She has good process knowledge
Bumbi bear cat
Jun 27, 2024
on
Shopify
Very quick, kind and helpful customer support from Ross
Crocs Rayo Mcqueen
Jun 27, 2024
on
Shopify
Me ha atendido Minn, ha sido un verdadero placer hablar con ella, me ha solucionado todos mis problemas de una forma muy ágil y rápida, sin duda vale la pena tener a trabajadores así de buenos!