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Customer reviews: Zopi ‑ AliExpress Dropshipping

Develop by Zopi ⭐

Reviews (2,537)

Overall rating
4.8

What Merchants Think

The "Zopi ‑ AliExpress Dropshipping" app is generally well-received among users due to its user-friendly interface and the extensive support from its customer service team. Many users appreciate the ease of finding products and the support available 24/7, making their dropshipping experience smooth despite some technical challenges.

Key Strengths

  • Exceptional customer support, frequently praised with mentions of specific support staff such as Ross, Scarlet, Vivian, and Minn.
  • Easy-to-use interface, making it friendly for beginners in dropshipping.
  • Comprehensive product selection available for dropshipping.
  • Efficient in resolving customer queries promptly and effectively.

Common Concerns

  • Inconsistent syncing with platforms like TikTok Shop, leading to frustrations.
  • Occasional order fulfillment issues, including problems with payment processing and vague error messages.
  • Language barriers, particularly poor translations for non-English users like German speakers.
  • High cost concerns and billing issues, such as charges during free trials or after uninstallation.

Final Thoughts

Overall, the "Zopi ‑ AliExpress Dropshipping" app holds a positive reputation among its users, mainly due to excellent customer support and a user-friendly environment. While there are some areas for improvement, particularly in technical synchronization and pricing transparency, its strengths in support and ease of use make it a valuable tool for many dropshipping businesses.

Wants and Needs

Jul 25, 2024  on Shopify

very helpful and patient and a very good problem solver!

Ruby Sapphire Moon

Jul 24, 2024  on Shopify

I would recommend this app as I got full support through chat & resolved many issues the first time & got back on track.

Horoscopix

Jul 24, 2024  on Shopify

They are caring and responsive to customer concerns.

Faron

Jul 20, 2024  on Shopify

Ross really helped me out today. He was so caring and supportive. Ross listened to everything I said. Please give him a pay rise

HiLoThrifty Store

Jul 19, 2024  on Shopify

I spoke With Scarlett yesterday, she is very knowledgeable, efficient and courtesy. She was so help full in making me better understand how to work the website and get my store running. I will be glad to use the app and talk with Scarlett when I have a problem. Thanks

GamersHaven

Jul 18, 2024  on Shopify

Un assistenza impeccabile veloce e professionale con vivian

Auto Needs

Jul 17, 2024  on Shopify

Completed my very first order! Wanted to double check i did everything correctly with just how simple the whole process is, was very quickly assisted by Rocy who provided very pleasant and helpful guidance.

Digital Dynasty

Jul 14, 2024  on Shopify

Scarlet helped me a lot, she carefully asked me what didn’t suit me, what the problem was, and helped me figure it out! The application is excellent, excellent service and online help, I recommend it.

Jasmine Designs

Jul 09, 2024  on Shopify

Excellent app fixed my issue for processing orders in Peru. The customer service is quick and gives solutions. Thank you

Midnight Bat Shop

Jul 08, 2024  on Shopify

Scarlet es una muy buena soporte, muy directa y sabe como resolver problemas sin confundir a los demas.

CAMILUX

Jul 07, 2024  on Shopify

Scarlet et très à l’écoute je las remercie beaucoup pour ces conseils

K&R jewelers

Jul 06, 2024  on Shopify

they are very fast and very helpfull

Tokyo Temptations

Jul 06, 2024  on Shopify

Rocy, the support agent, is fantastic. I asked questions via chat, and she responded quickly and patiently until I understood everything. Having such a support system is very reassuring. The app is also easy to use, and if this level of support comes at this price, I think it's a great deal.

Magnet Mounts

Jul 05, 2024  on Shopify

app magnifica con assistenti veramente paziente e molto a disposizione come in questo caso lo è stata Ross

The Greenhouse Pros

Jul 04, 2024  on Shopify

Karina provided great support.

Shaker Fit

Jul 02, 2024  on Shopify

Ross es el mejor, me ayudo mucho

cyclux

Jul 02, 2024  on Shopify

Vivian did a great job of helping me work through the complexities.

For Loved Ones

Jun 27, 2024  on Shopify

Ross was very helpful. She has good process knowledge

Bumbi bear cat

Jun 27, 2024  on Shopify

Very quick, kind and helpful customer support from Ross

Crocs Rayo Mcqueen

Jun 27, 2024  on Shopify

Me ha atendido Minn, ha sido un verdadero placer hablar con ella, me ha solucionado todos mis problemas de una forma muy ágil y rápida, sin duda vale la pena tener a trabajadores así de buenos!

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